Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,908
chart
#1,123
All reviews
Review RSS Feed
May 20, 2025
This review is regarding the Customer Support associate Khuteja who supported me with 3 different aspects for the Preorders function (products wouldn't add, the translations section wouldn't reflect the preorder group, preorders disclaimer wouldn't pull delivery estimate date as per settings). She managed the communication in timely manner, provided solutions and educated me on the app. Highly appreciated!
Thank you so much for your kind words and detailed feedback! I'm really glad I could help you with adding products to the offer, setting up translations, and resolving the preorder disclaimer issue. It was a pleasure assisting you and making sure everything worked as expected. If you ever need anything else, we are just a message away! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
May 20, 2025
Excellent support when I was trying to get set up, and it works brilliantly!
Thank you so much for the kind words! I'm really glad I could help you get set up with preorders and that everything is working smoothly for you. If there is anything you need help with, please feel free to reach out. We are available round the clock! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
May 20, 2025
Shashi was an absolute dream to deal with — incredibly helpful, friendly, and so quick to resolve my issue. I had some confusion around how preorder and back-in-stock alerts were displaying on our product page, and Shashi jumped in immediately with clear explanations and a fix within minutes. Honestly one of the best customer service experiences I’ve had in a long time. Thank you!
May 20, 2025
C'est la meilleure application de "Back in Stock" que j'ai pu essayer ! La prise en main est simple, les fonctionnalités sont suffisantes et surtout l'assistance est très réactive !
May 19, 2025
Great app that does the job! What's been excellent is the great support, responsive, friendly & offering good support.
Thank you so much for your great review! :) it was pleasure assisting you with app setting. We're always open to your questions, concerns, and feedback. -Momna/ Technical Support Specialistt
May 19, 2025
This app works exactly as I need it to for my online store. Setup is simple, and even the free version works perfectly. I needed to contact support to make some adjustments, and they responded very quickly, solving the problem I was having. Thank you!
May 18, 2025
Fantastic their 24/7 customer service is awesome and are very responsive and helpful
May 17, 2025
Great app. Team is very supportive and quick to respond.
Thank you so much for your kind words! :) I'm glad to learn that you like the app and the service. I was glad to set up the app and help out. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
May 16, 2025
Very quick and helpful!
Thank you so much for your Feedback! I am happy that we could help you setting up our app. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
May 16, 2025
Thank you for the 5-star review! Wishing you the best on your journey with STOQ. If you ever face any issues/ have any queries, please do feel free to reach out to us. We're available round the clock! :) - Sneha / Senior Technical Support Specialist
May 16, 2025
I'm genuinely impressed with this one since the day I installed it. the app is incredibly user friendly, simple and straightforward. What really stood out was how effortless it was to customize the widget to match site's style guide. The support team has also been responsive and helpful trough out the process. Highly recommend this app to anyone looking for a clean, reliable back in stock solution.
Store
My Store
Using app
4 months
Thank you so much for your kind words! We’re thrilled to hear that the app has been easy to use and fits seamlessly with your site’s style. It means a lot to know that we were there to assist you. We truly appreciate the recommendation! -Momna/ Technical Support Specialist
May 15, 2025
the interaction was fair and acceptable. i ended up finding the solution to my problem before the agent Momna lol but it was a great 1st time experience.
May 15, 2025
I had the pleasure of being assisted by Nagaraj, whose approach to customer service was both efficient and refreshingly clear. He addressed my concerns with direct, easily understandable responses, eliminating any ambiguity and saving valuable time. What stood out even more was his humility and the kindness with which he communicated. Qualities that are all too rare in today's service landscape. His professionalism, combined with a calm and respectful demeanor, reflects exceptionally well on the organization. The current five-star rating is not only well-deserved — it is a testament to individuals like Nagaraj who elevate the entire customer experience.
Thank you so much for such a heartfelt review, it truly means a lot. I'm really glad I could make the setup process easier for you and that the experience felt clear and helpful. I always aim to keep things simple and respectful, and your kind words are incredibly encouraging. If you ever need anything down the road, I’m just a message away and happy to help! Nagaraj | Technical Support Specialist
May 15, 2025
The app is a great resource to securely sell products in advance!
Thank you for the wonderful review! I'm glad I could help you get the preorder integration working smoothly on your homepage, collection, and search pages. If you ever need assistance with anything else, feel free to reach out. I'd be happy to help anytime! Nagaraj | Technical Support Specialist