All reviews

Rating Breakdown

  • 5
    97% (3,058 ratings)
  • 4
    2% (78 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 90% (2,842)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2025

Very efficient and spoke with Momna who was amazing

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! I'm happy I could help you with app settings, feel free to reach out if you want any help I am always here to help! Momna\Technical Support Specialist

5 / 5 Share

Aug. 8, 2025

Great app. Easy to set up and works well. Customer Service (Nagaraj) was able to quickly resolve a theme compatibility issue.

Using app

4 months

Total reviews

12

Average rating

4.9

Developer Reply

Thank you for the great review! I'm glad I could help you resolve the theme compatibility issue and get the preorder setup working smoothly. Happy to hear you're enjoying the app. We’re always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

Aug. 8, 2025

Very fast and helpful customer service!

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm glad I was able to help you with the setup. If you ever need anything else or have more questions, please feel free to reach out anytime - I’d be happy to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist

5 / 5 Share

Aug. 7, 2025

Efficient and excelent support to customers!

Store

ellaz

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm glad I was able to help you with the setup. Really appreciate you taking time to share your experience. If you ever need anything else or have more questions, please feel free to reach out anytime - I’d be happy to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist

5 / 5 Share

Aug. 7, 2025

The team is incredibly friendly and responds to messages within minutes. Hassan was especially helpful and informative in answering my questions. The app itself is very easy to use, and the tutorial provided when you first download it gives a clear, step-by-step walkthrough of each feature.

Using app

9 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your sharing your experience! I am really happy that I could help you and answering all of your questions in minutes. And our app completed your search for the preorder offer :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 7, 2025

Unkomplizierte implementierung, hilfbereites Team.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundlichen Worte! :) Ich freue mich, dass Sie die App so einfach finden. Ich habe Ihnen gerne bei der Einrichtung geholfen. Wir sind immer offen für Ihre Fragen, Anliegen und Ihr Feedback. Ich freue mich auf Ihre Zusammenarbeit mit Stoq! – Vishu / Senior Technical Support Specialist

5 / 5 Share

Aug. 7, 2025

I have been on chat with Sneha all morning and it has been the most helpful & patient customer service chat I have experienced! She assisted with all of my issues - and even stayed on chat whilst I had to step away from the laptop for a short while. She also knows her way around shopify which is a huge help! Really happy with how my waitlist now looks for my new product!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I'm glad I could help setup the notify me button on your homepage on the image banner so your customers can easily signup to receive alerts. You've been really kind throughout Wishing you the very best. Please do feel free to reach out to us anytime. We're always here for you! :) - Sneha / Technical Support Manager

5 / 5 Share

Aug. 7, 2025

このアプリの評価が高い理由が、少し利用しただけで理解できました。日本語で利用できるのも、とてもありがたい。 初期設定時にチャットでサポートしてもらいましたが、レスポンスが早すぎて驚きました。 別の有料アプリを利用していましただ、こちらのアプリに乗り換えよう思います。

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

素晴らしいレビューをありがとうございます!予約注文の設定をお手伝いできて嬉しいです。 アプリを気に入っていただけて嬉しいです。いつでもお手伝いさせていただきます! Momna|テクニカルサポートスペシャリスト

5 / 5 Share

Aug. 6, 2025

So far very happy with the customer support setting up the app. Minor customization to buttons were done with ease, speed and friendliness

Store

My Store

Using app

24 minutes

5 / 5 Share

Aug. 6, 2025

Excellent customer service. He fixed everything quickly and thoroughly.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the excellent review! I'm glad I could help you quickly and thoroughly fix the preorder setup on your homepage. Happy to hear everything is working well now. We’re always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

Aug. 6, 2025

Great customer service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your sharing your experience! I am really happy that I could help you setting up our app. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 6, 2025

Great customer service from Nagaraj. Cheers!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind review! I'm glad I could help you get the preorder setup sorted. Cheers, and we’re always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

Aug. 6, 2025

I am in the process of exploring several preorder apps to figure out which one will work best for me and my shop. After exploring the app a bit, I had some questions and Hassan answered my questions quickly and thoroughly. The app is intuitive and so far seems to have all of the features that I need.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your Feedback! I am really happy that I could help you and answering all of your questions in minutes. And our app completed your search for the preorder offer :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

Aug. 6, 2025

I had the most incredible customer experience from Sneha - she helped me with all the questions I had. Overall feeling very good about installing Stoq for my shop!

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could help setup the preorder button on your store. Wishing you receive tons of preorders. Please do feel free to reach out anytime! :) - Sneha / Technical Support Manager

5 / 5 Share

Aug. 5, 2025

awesome help

Store

AGAIN

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! I'm glad I could help you out. We’re always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

Aug. 5, 2025

Great support, super fast and nice!

Store

Manju

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! I'm glad I could help you. Happy to hear you had a smooth experience with our support. We’re always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

Aug. 5, 2025

Support for this app is amazing. Extensive help with setup and even customisation of CSS to make sure everything looks great!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm glad I was able to help you with the setup and customizations. Really appreciate you taking time to share your experience. If you ever need anything else or have more questions, please feel free to reach out anytime - I’d be happy to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist

5 / 5 Share

Aug. 5, 2025

Shashi took his time to truly understand my concerns and worked hard to deliver exactly what I wanted. His attention to detail and dedication really stood out. I’m extremely happy with the outcome and look forward to working with this company again. Highly recommend!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star rating! I'm glad I could help you with app settings :) Let me know if you want any other help I am always here to help! Momna| Technical Support Specialist

5 / 5 Share

Aug. 4, 2025

Artos' Preorder Stoq is an excellent product, and its customer Support team was incredibly helpful, assisting me right away. Extra shout-out to Nagaraj for the quick and deep analysis of a tiny bug that was causing me issues!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I'm really glad I could help you get the preorder setup sorted and track down that tricky issue. Happy to hear everything is working smoothly now. We’re always here to help! Nagaraj | Technical Support Specialist