All reviews

Rating Breakdown

  • 5
    96% (2,406 ratings)
  • 4
    3% (64 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,306)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2024

Worked really well out of the box. When I had a support question, they were fast to respond and quite helpful. Thanks!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad we could help setup the preorder button on your product page and also, answer your query regarding preorders. We wish you receive tons of preorders using Stoq! We're always here for you if you need anything else at all. - Sneha / Merchant Success Team

5 / 5 Share

Dec. 13, 2024

Amazing app with great support. We've recovered many sales from this!

Using app

24 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the kind words! :) I'm very happy to learn that you're finding our service satisfactory and up to par.It is also an immense pleasure to know that you're recovering sales with our app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 12, 2024

This app was easy and quick to set up. I had a question during the set up process and the customer support was quick to respond & very helpful. We like that we can collect emails and phone numbers and sync with our Klaviyo account.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind review! I’m glad I could help with setting up the "Notify Me" button and verifying your email for sending emails from your custom email address. It’s great to hear that you’re enjoying the ability to collect emails and phone numbers and sync them with your Klaviyo account. If you need any further assistance, don’t hesitate to reach out we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 12, 2024

Great app! Easy to set up, and the customer support is great!

Using app

29 minutes

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m glad I was able to help you fix the pre-order button and set up the pre-order badge.It was my pleasure in assisting with the Notify Me button placement and configuring the Pre-order offer for partial payments. If you need further help or tweaks, we're here to help! Best of luck with your store! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 12, 2024

Straight forward and easy to use.

Using app

36 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! 😊 I'm glad I could assist with fixing the theme compatibility issue and setting up the preorder feature. If you need any further help, we are always here to help you. Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 11, 2024

I was apprehensive about trying the Preorder, Back In Stock - Stoq app for my store, but Nagaraj walked me through every step of the way and made me feel very supported. He was patient, helpful, and a great communicator. I am very happy I chose this app for my preorders! Thank you Nagaraj!

Using app

About 6 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! I’m really happy I could guide you through the setup and help place a test order using the discount code. I'm glad you're feeling confident about using the app for your pre-orders! If you ever need help again, we're here to support you. Wishing you all the success with your store! -Nagaraj / Technical Support Specialist

5 / 5 Share

April 2, 2025

Zia was extremely helpful and friendly. He quickly resolved an issue we have with setting up our pre-orders. Very pleased with the app's service and features so far!

Store

NAUTRA

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! I’m glad I could resolve the theme issue with the one-time purchase and pre-order options and ensure everything runs smoothly. It was also a pleasure sharing details about the pre-order confirmation email to keep your customers informed. I’m happy to hear you’re pleased with the app’s features and service. If you need any further assistance, we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 11, 2024

outstanding customer support!

Store

DDAM

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I'm really glad I could help you with the Notify Me button and preorder setup. Wishing you all the best as you continue growing your store! If you ever need any further assistance, don't hesitate to reach out, we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 10, 2024

手厚いサポートを頂き、心から感謝します!

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

ありがとうございます!心温まるレビューをいただき、感謝しております。カスタムメールアドレスからのメール送信を可能にするDKIM認証の設定をお手伝いできて嬉しいです。 何かお困りのことがございましたら、いつでもお気軽にご連絡ください。私たちはいつでもお手伝いする準備ができています。 Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 10, 2024

sehr guter Support. einfaches Handling

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für das tolle Feedback! Ich freue mich, dass ich Ihnen helfen konnte, die Schaltfläche „Benachrichtigen“ genau so zu platzieren, wie Sie es wollten. Wenn Sie weitere Hilfe benötigen, können Sie sich gerne an uns wenden. Wir sind für Sie da! -Nagaraj / Spezialist für technischen Support

5 / 5 Share

Dec. 10, 2024

Fantastic support from the Stoq team, and the app itself is easy to navigate and setup. We wanted to trial the back in stock feature before subscribing, and Sneha from the support was quick to respond and went above and beyond to help customise the buttons and colours to match our store branding. Highly recommended and reasonably priced compared to similar apps in this segment. Thanks Stoq team.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad to I could help setup the 'Notify me' button as well as customize it to match your store. It's great to know that you find the app pricing reasonable. We wish you the best for your store! :) We're always here if you need anything else at all. - Sneha / Merchant Success Team

5 / 5 Share

March 1, 2025

Thank you so much Sashi - amazing customer support, super helpful and helped me get things figured out in a few minutes.

Store

Le Edit

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review :) It was my pleasure to help you get set up with the app so you could create a waitlist for your upcoming products. Please feel free to reach out for anything else, we're always around to help. Wishing you the best of luck with your store! -Anaam / Merchant Success Lead

5 / 5 Share

Dec. 9, 2024

This is a perfect tool for itemizing products for pre-order on our kids' bookstore website. Big fans, here!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad to know that you're using preorders for your kids bookstore website and that the app is exactly what you're looking for. We wish you that you receive tons of preorders using Stoq. If you have issues/ concerns, we're always here for you! :) - Sneha / Merchant Success Team

5 / 5 Share

Dec. 9, 2024

I've just started using the app, but the customer service is excellent. I had multiple compatibility issues with the theme I use and they were able to quickly fix each error.

Store

Olivve

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! I'm glad I could help resolve the compatibility issues with your theme and disable the one-time purchase option to align with your preferences. It's great to hear you're happy with the support provided. If you need any further assistance, we are always here to help you. Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 9, 2024

The team was very helpful and immediately helped us get setup.

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave a review :) I am happy to hear that I was able to get you all setup with the app, hope you recover lots of sales with Stoq. -Anaam / Merchant Success Lead

5 / 5 Share

Dec. 8, 2024

Vishu was a great help in setting up my design with the Back in Stock button so thank you. The app seems to be very easy to use and navigate. Hoping it leads to more sales in the future but will have to wait and see.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the appreciative words! :) It makes really happy to learn that you're finding our app easy to use. it was a pleasure to help and set things up for you. We do strive to be your go to preorder / back in stock alerts app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! - Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 6, 2024

I have just recently installed the app. Easy setup and great customer service with very prompt responses from Nagaraj. Thanks

Using app

41 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m really glad I could help with your preorder issue and assist with the Preorder email customization. I know how important it is to get things right, and I’m happy to have been able to support you through it. Wishing you the best of luck with your store, and feel free to reach out if you need any more assistance. we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 6, 2024

Recently installed it and needed some help changing the layout. Nagaraj helped me and within minutes it was looking like what I had pictured. Excellent help and great app. Highly recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could assist with setting up the Notify Me button, integrating the preorder feature on your collection, homepage, and search page, and enabling the SMS alert option. It’s great to hear everything turned out just as you envisioned! If you ever need more help, we are always here to help you. - Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 6, 2024

Awesome app. Does exactly what it promises to do. I had a few questions and support was able to answer all of them. The support is extremely quick, responsive, and helpful. Overall, great experience!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m thrilled to hear that the app is working well for you, and I’m glad I could help with the "Notify Me" setup, button customization, and syncing your signup data to Shopify. If you have any other questions or need further assistance, feel free to reach out anytime, we’re here to help! Best of luck with your store! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 6, 2024

Great app, seamless to setup. And 10/10 support from Sneha!

Using app

About 20 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could help setup the 'Preorder' button on your product page. We wish you receive tons of preorders using Stoq. We're always here for you if you need any assistance! :) - Sneha / Merchant Success Team