Preorder, Back In Stock ‑ STOQ

Hassan helped me very quickly and competently.

I set this up for pre-orders and am working to automate some of my processes in sync with my email provider. I was stuck so I sent a message to chat. In less than 15 minutes, Hassan provided me with assistance and the exact answer I needed to set things up for my customers. Stoq will help me maintain momentum in my business. And so far, I am only using the free plan. I anticipate upgrading when I hit the 10 preorders/month threshold.

thank you so much for your help

So far the team has been super helpful in getting us set up!

Not only this a great app - so well designed and easy to setup app. But the most outstanding feature of this app (and company) is an unbelievable level of support from the whole team. So prompt, so professional, AND so very kind. This is such a bright light in the world of automated and often very poor support out there. I am really blown away... Keep up the good work.

Khutheja was amazingly fast and accurate with the information I needed. still exploring the app but no complaints as yet! customer service is top nothinch though :)

Great app with very responsive and helpful chat support. The team is friendly, quick to respond, and really willing to help. Highly recommend!

So easy to install and configure. Momna from support took only minutes to move the Notify button to a more sensible location. Excellent support and great product so far.

Got the help I needed really easy and fast :)

Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you! Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.

Exceptional Customer Service! Hassan and the team got exactly what I was looking for done in minutes.

We had notice that our previous back in stock app was being shut down. It's always a pain when you have to find a new app, set it up, figure it out and change over. Especially when you're really busy! But not this time!! I found Stoq and set it up in minutes. All quite self-explanatory and an easy to use UI - however I contacted Hassan in support for some setup help and he went above and beyond to not only move the button position but also match my theme styling and answer my questions. Now we have a much better back in stock notification system that is more flexible, works better and easier to manage, oh and I can get it integrated with Klaviyo which is even better. But on top of that we have unlocked Pre Orders which is really useful not just for pre-orders but for special order items that we have which have a slightly longer lead time. Both functions are flexible, easy to use and I think we'll easily generate more sales than the app costs making it a no brainer. Thanks Stoq and thanks Hassan!

My first day using this app and it has been great. Many option available and very flexible. Have been using similar apps in the past few months and none had a better experience than this one.

Very clear

Shashi made the change I needed - thank you!

So far so good - seems to be working well. I had an issue, used the chat facility and spoke with Khutheja who was amazing. Sorted out the issue.

Great app so far. Does everything it should do. Shashi from support was very helpful.

Although I have just installed the app, it seems very staright forward and the help I received to customize my button look, colours and spacing was immediate though the chat icon for the Stoq app that appears in Shopify when you are customizing the app. Shout out to Hassan who was extremely helpful and make my changes instantly. It's refreshing to have instant help!

The Stoq app is extremely easy to navigate, but even in the midst of questions, their support team is stellar as well! Anaam was particularly helpful to my team setting up preorder logic with Stoq, and I feel 100% confident recommending this app and their team to assist with anything preorder-related.