All reviews

Rating Breakdown

  • 5
    96% (2,409 ratings)
  • 4
    3% (64 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,308)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2024

Always find it super easy to reach out for help. Fast reply times!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I’m glad to hear you found our support responsive and helpful. It was a pleasure assisting you with the back-in-stock email customization. If you have any more questions or need help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 28, 2024

Prompt help and support

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! I’m glad I could help resolve the preorder issue and ensure everything was set up properly. If you need further assistance or have any questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 28, 2024

I've only been using it for a few minutes, but I'm pleased with the great support and I'm looking forward to exploring more of the features.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad we could help setup the Notify me button on your product page. We wish you recover lots of lost sales through Stoq. If you run into any issues/ have any queries, please do feel free to reach out to us anytime! - Sneha / Merchant Success Team

5 / 5 Share

Oct. 28, 2024

Shashi provided exceptional service and quickly helped me fix the code. I’m really grateful for his assistance! Stoq is an amazing service—super fast and reliable. Even if you don't know coding, there's no need to worry!

Store

aoFIT

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad we could help setup the 'Notify me' button for you and also, replace it with the sold out button on your product page. We hope you recover tons of lost sales using Stoq. If you run into any issues/ have any concerns, please do let us know and we'll be happy to help! :) - Sneha / Merchant Success Team

5 / 5 Share

Oct. 26, 2024

I highly recommend Stoq to run preorders, because if you have any issue at all, big or small, the customer service team is there to help. I will continue using this app!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words in your review, I truly appreciate it :) The fact that you would recommend our app to run preorders means a lot to our team. We're always around to help, anything you need. Best of luck with everything. -Anaam / Merchant Success Lead

5 / 5 Share

Oct. 26, 2024

Using app

About 7 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. It was my pleasure in helping you place the 'Notify me' button as per your preference and help set it up on specific products. Please feel free to reach out for anything, we're always around to help. Wishing you the best of luck! -Anaam / Merchant Success Lead

5 / 5 Share

Oct. 25, 2024

5 stars!!! I agree with the other reviewer that Nagaraj deserves a raise. He is incredibly responsive, helpful, and supportive. And the app does exactly as it says. Thank you!

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! I'm so glad I could assist with the Notify Me setup, preorder disclaimer, and enabling preorder across your pages. It’s always great to hear that you’re happy with the support. If you need anything else or have more questions, just let me know. Wishing you the best with your store – we’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 25, 2024

Not only is the app very good at stock updates and pre orders but the customer service is next level. Had an issue with pre orders. Within 10mins, Sneha resolved the issue for me! Great service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could help setup the preorder button on the product page. I wish you receive a huge number of preorders. We're always here for you! :) - Sneha / Merchant Success

5 / 5 Share

Oct. 24, 2024

Simple to set up and clearly does exactly what I need it to do. Added bonus - their customer service is incredible! Anaam helped me change the look and style of the buttons and font to perfectly match my website. She was super quick about it too so within a matter of minutes I'm up and ready to go with this app!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to write such a thoughtful review and for the name mention as well. It was my pleasure to help you get set up. Your products especially the serums look lovely and hope you can recover lots of sales with Stoq :) We're always around to help, anything you need! -Anaam / Merchant Success Lead

5 / 5 Share

Oct. 24, 2024

Easy to use and a very good customer service. Thanks Sneha !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could help setup the preorder button on the product page. I wish you receive tons of preorders. We're always here for you! :) - Sneha / Merchant Success

5 / 5 Share

Oct. 24, 2024

Great service and a very cost-effective solution for preorders. It integrates seamlessly with Shopify and our Inventory software, making it easy to set up and manage notifications. The customisation options and customer support are impressive. Highly recommend for any Shopify store looking to optimise preorder feature!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could help setup the preorder feature. We're happy to know you find it cost-effective and easy to manage. We wish you receive tons of preorders. We're always here to help. :) - Sneha / Merchant Success

5 / 5 Share

Oct. 23, 2024

Genuinely one of the best first experiences I've had with a software customer service. Vishu was super helpful and helping me make bespoke changes as well as helping me organise the software as I needed. Super impressed! Thanks again for your help Vishu.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the appreciative words! :) I'm grateful to know that it was the best first experience for you. It was a pleasure to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. Happy to know that you're impressed, you're Awesome! We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Oct. 23, 2024

Just installed the app - and have it customized and running in 10 minutes. Nagaraj is so helpful. Definitely recommend!

Using app

40 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review! I’m so glad I could help you get everything up and running smoothly. If you need any further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 22, 2024

We switched to Stoq from a different app, as Stoq had better pricing for the features we wanted which was the "notify me when back in stock" item. Their support has been super helpful and responsive in getting me set up and the back end looks really easy to use.

Using app

2 days

Total reviews

22

Average rating

4.9

Developer Reply

Thank you for the wonderful review! I'm glad to hear you're enjoying Stoq's features and pricing. It was my pleasure assisting you with the email customization and DKIM verification. If you need any further help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 22, 2024

They provided incredible support and managed to solve my issue VERY quickly! Great for pre-orders and simple to setup

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 😊 I'm glad we could resolve the Preorder issue on the featured product section and assist with the payment option and Notify Me button setup quickly. If you need further assistance or have any questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 22, 2024

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review :) I'm glad I could get you set up with Preorders on multiple stores. Please feel free to reach out to us for anything, we're always around to help. Wishing you the best of luck with everything. -Anaam / Merchant Success Lead

5 / 5 Share

Oct. 22, 2024

I have yet to begin using the app, but I'll be sure to rate it once I do. So far, I must admit the customer service is excellent. Available almost immediately and they help you with all of your concerns/questions. Thank you Nagaraj!!

Store

1003

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm glad I could assist you with the preorder setup. If you need any further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Oct. 22, 2024

Really fast and efficient support in dealing with our enquires, plus the app does exactly was it says.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could setup the notify me button for you and answer all your queries on the back in stock feature. It's great to know that you're liking the app. If you need any further help, don’t hesitate to reach out. Wishing you continued success with the app! :) - Sneha / Merchant Success

5 / 5 Share

Oct. 22, 2024

super snelle service

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor uw recensie! Ik ben blij dat we je konden helpen bij het opzetten van de 'Houd mij op de hoogte'-knop onder de uitverkochte pagina's en deze ook aan jouw thema aan te passen! Wij wensen u het beste met Stoq. Neem gerust contact met ons op als u problemen/problemen heeft. Wij staan ​​altijd klaar om te helpen! :) - Sneha / Merchant Success Team

5 / 5 Share

Oct. 22, 2024

Very easy to use. The team is very helfpful as well. I really am enjoying this app and is helpful to my business.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I’m happy to hear the app is benefiting your business. It was a pleasure helping you set up the preorder button—feel free to reach out if you need anything else! Wishing you continued success. :) - Sneha / Merchant Success