Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,911
chart
#1,113
All reviews
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Feb. 13, 2025
I absolutely love Stoq! The app works great, but what really impressed me was the customer service. They helped me adjust my web theme super quickly and made sure everything was just right. I wish every app company helped this much!
Feb. 12, 2025
A great choice for preorders and a straightforward tool to use! The Stoqs support team is very helpful and responds quickly to any question. Nagaraj from the team promptly helped me with the setup and resolved an issue with the feature's appearance on my website. Highly recommend!
Thank you for the fantastic review! I'm glad I could assist with the preorder badge and collection page setup. If you ever need any more help, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist
Feb. 12, 2025
Incredible customer service. The app is straightforward and easy to use. We're now taking pre-orders and haven't had any issues. I would definitely recommend as a solution to taking deposits on pre-orders.
Feb. 12, 2025
Customer experience has been unreal honestly. Every time Ive asked them if something can be modified, ie placement of a button for example they've turned around and figured out a custom solution for me pretty much same day.
Thank you for the amazing review! I'm happy I could help customize the Notify Me button to match your store’s design and set up the Back-in-Stock alert reminder. If you ever need any more adjustments, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist
Feb. 12, 2025
Perfect customer service, very reactive, kind and helpful for anything you need! I just started using the app but it looks practical and easy to use. Highly recommend it!
Feb. 11, 2025
So far this has been far superior to the app I used to use. It is completely integrated into Shopify and is much easier to use. So far so good.
Feb. 11, 2025
efficiente
Grazie per le vostre parole di apprezzamento! :) È stato un piacere da parte mia dare una mano e mettermi in moto. Siamo sempre aperti alle tue domande, dubbi e feedback. Non vedo l'ora di iniziare il tuo viaggio con Stoq! -Vishu / Specialista senior del supporto tecnico
Feb. 11, 2025
Everything is great! Customer service took care of a small issue I had. Would recommend
Feb. 11, 2025
Great App easy to set up and when you don't get there, the Chat is there to help you. Thanks to Sashi who was able to solve all the little worries in a few minutes. Congratulations to the team Luke
Feb. 10, 2025
The team is SO quick to respond and helps sort out multiple issues. We tried multiple apps and STOQ was a no brainer!
Thank you for your wonderful review! I'm glad I could assist with the preorder setup, integrating it with the sticky add-to-cart button, and setting up the preorder badge. If you ever need any more help, we are always here to assist you! 😊 - Nagaraj / Technical Support Specialist
Feb. 10, 2025
Super support
Thank you for your review! I'm glad I could help customize the Notify Me button on your collection page to match your other website. If you need any further assistance, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist
Feb. 10, 2025
We found the STOQ support to be totally amazing and quick to respond. Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered. She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results. We recommend this App and its very professional service to all Shopify site users. We will not look at any other Pre-order options as this is the very best we could find.
Feb. 10, 2025
As a new user, I haven't had enough time to fully evaluate the app's functionality, but I’m already impressed by the support team. I encountered an issue with image sizing in emails, reported it on a Sunday night, and was pleasantly surprised to have it resolved the same night—great responsiveness! One improvement I'd love to see in the future is the ability to notify users about all the products they follow that have been restocked in a single email, rather than separate notifications for each item. This would enhance the user experience and streamline communication. Looking forward to seeing how the app evolves!
Thank you for your review! We're so glad to hear you're already impressed with our support team and we're glad we could resolve the image sizing issue for you quickly! We truly appreciate your suggestion about consolidating notifications into a single email for restocked products. We’ll be sure to pass it along to our development team as we continue to improve the app. Wishing you the best. We're always here if you need anything else at all. :) - Sneha / Merchant Success Team
Feb. 9, 2025
The Stoq team is the best! They personally reached out to me to see if I needed assistance when I was getting started. Within less than one business day, we were on a phone call. They helped me troubleshoot and get my first preorder! Thank you Stoq team!
Feb. 9, 2025
He was very helpful and answered all my questions
Thank you for your review! I'm glad I could assist with your preorder setup, answer your questions, and fix the Notify Me button issue. If you ever need further help, we are always here to help you! 😊 Nagaraj / Technical Support Specialist
Feb. 8, 2025
the experience was great and my support on the chat was amazing
Thank you for your review! I'm glad you had a great experience and found the chat support helpful. I appreciate the opportunity to assist you with adding a collection to preorders and getting everything set up. We are always here to help you! 😊 - Nagaraj / Technical Support Specialist