All reviews

Rating Breakdown

  • 5
    96% (2,621 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,493)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2024

Very happy with the Preorder and Back in Stock functions of the app. The customer service team has always been helpful and very fast to respond.

Store

OPLoot

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! I’m glad I could assist you with adjusting the Preorder badge on your homepage and collection page, and explain how the preorder confirmation email works. It’s great to hear you’re happy with the Preorder and Back in Stock features! If you need any more help, just let me know. We’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 17, 2024

Réactif et à l'écoute

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour les mots d'appréciation :) Ce fut un plaisir de configurer le bouton Avertissez-moi pour vous. Heureux de faire un effort supplémentaire et toujours ouvert à vos questions, préoccupations et commentaires. Dans l'attente de votre voyage avec Stoq ! -Vishu / Spécialiste principal du support technique

5 / 5 Share

Dec. 16, 2024

Great App, great customer support!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review :) It was great connecting with you as well as getting you set up with the back in stock feature. Please feel free to reach out for anything. Wishing you the best always! -Anaam / Merchant Success Lead

5 / 5 Share

Dec. 16, 2024

Great app. Easy to use, support getting set up was phenomenal. Much better than the "Notify! Wait List" app, which is awful, with poor support. If you are trying to make a decision between the two, I already tried to install both, and this one worked the best.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the appreciative words! :) It was a pleasure for me set things up for you and answer your questions. We definitely strive to be your go to preorder and back in stock alerts app. It also makes me very happy to make things easier, convenient and more accessible for you.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 16, 2024

Simple setup with excellent customer service. We were searching for a solution that could handle multi-market inventory notifications. Stoq’s set up for this was intuitive and works flawlessly. Highly recommended.

Store

Süti

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad we could help setup the app. We're glad you could test out our multi-market inventory feature that was launched recently to support Shopify Markets. We wish you the best for your journey with Stoq. We're always here for you if there's anything else at all. :) - Sneha / Merchant Success Team

4 / 5 Share

Dec. 15, 2024

Used the message function when we had a button problem, and we had the quickest response and resolution. Love that there is always someone online to chat with.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the kind words! :) It was my pleasure to help and set things up for you. I'm happy to learn that you find our service quick and responsive. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 15, 2024

Vishu was so helpful and took the time to guide me through the issue. His advice was very clear and he made sure i understood what was happening.

Store

YDNF

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the appreciative words! :) I was happy help you and set things up for you. And it was a pleasure to answer your queries and questions. We love to provide a service that fits our merchants. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 14, 2024

All looking great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! :) I'm glad to learn that you're satisfied with the service so far. I was happy help you and set things up for you. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 13, 2024

I've been struggling with Pre-order apps for weeks, decided to try this app, and it was so easy! Lovely customer service. Nagaraj was amazing at explaining all the information I needed. Highly recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! 😊 I'm delighted I could assist with Klaviyo integration and resolve the preorder issue for you. If you need any further help, we are always here to help you. Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 13, 2024

Done exactly as we needed it to; very helpful and quick assistance via the live chat too.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for taking the time to leave a review. It was my pleasure to help you get set up with preorders. Please feel free to reach out for anything, we're here to help :) -Anaam / Merchant Success Lead

5 / 5 Share

Dec. 13, 2024

Worked really well out of the box. When I had a support question, they were fast to respond and quite helpful. Thanks!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad we could help setup the preorder button on your product page and also, answer your query regarding preorders. We wish you receive tons of preorders using Stoq! We're always here for you if you need anything else at all. - Sneha / Merchant Success Team

5 / 5 Share

Dec. 13, 2024

Amazing app with great support. We've recovered many sales from this!

Using app

24 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the kind words! :) I'm very happy to learn that you're finding our service satisfactory and up to par.It is also an immense pleasure to know that you're recovering sales with our app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Dec. 12, 2024

This app was easy and quick to set up. I had a question during the set up process and the customer support was quick to respond & very helpful. We like that we can collect emails and phone numbers and sync with our Klaviyo account.

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the kind review! I’m glad I could help with setting up the "Notify Me" button and verifying your email for sending emails from your custom email address. It’s great to hear that you’re enjoying the ability to collect emails and phone numbers and sync them with your Klaviyo account. If you need any further assistance, don’t hesitate to reach out we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 12, 2024

Great app! Easy to set up, and the customer support is great!

Using app

29 minutes

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m glad I was able to help you fix the pre-order button and set up the pre-order badge.It was my pleasure in assisting with the Notify Me button placement and configuring the Pre-order offer for partial payments. If you need further help or tweaks, we're here to help! Best of luck with your store! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 12, 2024

Straight forward and easy to use.

Using app

36 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! 😊 I'm glad I could assist with fixing the theme compatibility issue and setting up the preorder feature. If you need any further help, we are always here to help you. Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 11, 2024

I was apprehensive about trying the Preorder, Back In Stock - Stoq app for my store, but Nagaraj walked me through every step of the way and made me feel very supported. He was patient, helpful, and a great communicator. I am very happy I chose this app for my preorders! Thank you Nagaraj!

Using app

About 6 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! I’m really happy I could guide you through the setup and help place a test order using the discount code. I'm glad you're feeling confident about using the app for your pre-orders! If you ever need help again, we're here to support you. Wishing you all the success with your store! -Nagaraj / Technical Support Specialist

5 / 5 Share

April 2, 2025

Zia was extremely helpful and friendly. He quickly resolved an issue we have with setting up our pre-orders. Very pleased with the app's service and features so far!

Store

NAUTRA

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! I’m glad I could resolve the theme issue with the one-time purchase and pre-order options and ensure everything runs smoothly. It was also a pleasure sharing details about the pre-order confirmation email to keep your customers informed. I’m happy to hear you’re pleased with the app’s features and service. If you need any further assistance, we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 11, 2024

outstanding customer support!

Store

DDAM

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I'm really glad I could help you with the Notify Me button and preorder setup. Wishing you all the best as you continue growing your store! If you ever need any further assistance, don't hesitate to reach out, we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 10, 2024

手厚いサポートを頂き、心から感謝します!

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

ありがとうございます!心温まるレビューをいただき、感謝しております。カスタムメールアドレスからのメール送信を可能にするDKIM認証の設定をお手伝いできて嬉しいです。 何かお困りのことがございましたら、いつでもお気軽にご連絡ください。私たちはいつでもお手伝いする準備ができています。 Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 10, 2024

sehr guter Support. einfaches Handling

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für das tolle Feedback! Ich freue mich, dass ich Ihnen helfen konnte, die Schaltfläche „Benachrichtigen“ genau so zu platzieren, wie Sie es wollten. Wenn Sie weitere Hilfe benötigen, können Sie sich gerne an uns wenden. Wir sind für Sie da! -Nagaraj / Spezialist für technischen Support