Preorder, Back In Stock ‑ STOQ
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Really impressed with the fast and responsive customer service from the Stoq team. Huge shoutout to Vishu who assisted us—super helpful and quick to resolve our issue. It’s always a relief when support is this smooth. Thank you again!
Thank you so much for your awesome review! :) I'm very happy to learn that you're impressed with the app and the service. It was a pleasure on my part to help out and answer your questions. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
We are so thrilled to have found this application. To date, we've had to wait to add incoming products until they were in stock. With the Stoq app, we can now take pre-orders on incoming stock before the units arrive in our warehouse. Not only is the app awesome, but the team is by far the best I've had the privilege to work with. They have been incredibly attentive. They've followed up when AND before they said they would. They've truly gone above and beyond to help my business.
Thank you for your wonderful review! :D We’re so glad the app is helping you take pre-orders before stock arrives - and it truly means a lot to know our support has made a difference. Wishing you the very best. We’re here whenever you need us! - Sneha / Technical Support Manager
This app just works. Its well priced. We're on the free option and the back in stock alerts have helped us claw back missed sales. Hard to beat that value. The support team is quick to respond and helped us through setting up the preorder system.
Thank you so much for your review ! I’m happy we were able to set up the app and adjust the Notify Me button placement just the way you needed. If you ever need any assistance, feel free to reach out — we're always here to help. – Momna / Technical Support Specialist
Momna from customer support was incredibly helpful with setting up the Preorders feature. She helped me in changing the button text and changing the position of notify me button. Her quick responses and clear guidance made everything easy to understand.
Thank you so much for your review! I’m glad we could help set up the Preorder and position the Notify Me button exactly as you needed. If you ever need assistance, don’t hesitate to reach out — we're always here to help. – Momna / Technical Support Specialist
Fantastic experience! Thank you to the quick customer support from Momna
great app and amazing custmer support
Thank you so much for your sharing your experience! I am Really happy that I could help you with setting up our app on your store. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
Great customer service, the app is easy to use.
I had issues setting up and I reached to to chat solved my issue within 20 mins !! Very very helpful
Tot nu toe geen goede app met erg goede en snelle ondersteuning via de chat, ik ben benieuwd hoe hij gaat presteren! :)
Bedankt voor uw recensie! Ik ben blij dat we u konden helpen bij het instellen van de knop 'Houd mij op de hoogte' op uw productpagina. Ik wens je het beste! :) - Sneha / Technical Support Manager
We use Stoq primarily for pre-orders, which it solves better than any other app that we tested. It works flawlessly on all pages (products, collections, etc.) and the multilanguage support is perfect. To set it up correctly we needed some support due to the customizations on our theme, but Vishu from the Stoq support stepped in and solved all our issues in a few minutes and even quickly implemented a feature specifically for our setup! That was an impressive performance!
Thank you so much for your awesome review! :) I'm delighted to learn that you're happy with the app and the service. It was a pleasure on my part to set up the features according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Fantastic work from Anaam - truly best in class service and had nothing but positivity through all of my tedious requests. Thank you Anaam!
Jättebra support. Löste min efterfrågan på design av knapp direkt!
Tack så mycket för den fina recensionen! Jag är glad att jag kunde hjälpa dig att justera placeringen av "Notify Me"-knappen precis som du önskade. Hör gärna av dig om du behöver mer hjälp! Nagaraj | Technical Support Specialist
Thank you for a great review! I’m happy we could get Preorder set up on product, collection and Home page. We’re always here if you have questions or need support. – Momna / Technical Support Specialist
Hassan is the goat he did everything for me
Monma was super helpful and patient and actually helped me with way more then I asked for ! Great service
Thank you for your amazing review! It was truly a pleasure helping you, and I’m so glad I could help you in removing Notify Me button coming from theme's side. If you ever need anything else, just let me know — I’m always happy to help! – Momna / Technical Support Specialist
AMAZING support!!! We had some trouble setting up a part we didn't know how to configure. The response from support was quick, clear and super easy to follow.
Thank you so much for the kind words! I'm really happy we could assist you with the app settings. 😊 If you ever need anything else, don’t hesitate to reach out! – Momna | Technical Support Specialist
Shashi was very helpful and kind throughout the process. I really appreciated the polite and thorough support—thank you!
They have an amazing 24/7 customer service. I am so happy for the 1:1 experience.
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