All reviews

Rating Breakdown

  • 5
    96% (2,799 ratings)
  • 4
    2% (71 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 92% (2,644)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

Excellent customer service:). Not a ton of experience w pre order yet but found that app to be very user friendly and the customer service was very responsive!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the appreciative words! :) I'm glad that you find the app user-friendly. It was a pleasure for me to help out and provide assistance. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 22, 2025

Support has been fantastic. Anaam in particular was very helpful and got ahead of potential issues as we set new features up. Thanks Anaam!

Store

Cedaero

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Karl! Thank you so much for taking the time to write a review and for the name mention as well :) I'm glad to have helped you get set up with Preorders. Really appreciate the kind words, please feel free to reach out for anything, we're here to help! -Anaam / Merchant Success Lead

5 / 5 Share

Jan. 22, 2025

Great support from Nagaraj! He helped me set up back-in-stock alerts and preorders seamlessly. I had an issue where preorders conflicted with my ‘buy X, get Y’ discount, and Nagaraj quickly identified the problem using the Shopify support page. Super helpful and knowledgeable – highly recommend!

Using app

About 4 hours

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for the fantastic review! I'm glad I could assist with setting up back-in-stock alerts and preorders, as well as resolving the discount conflict. If you ever need further assistance, we are always here to help you! - Nagaraj / Technical Support Specialist

5 / 5 Share

Jan. 22, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review ! :) We highly appreciate it. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 22, 2025

Very good. I used to pay an app so expensive but this thing does wonder. Support is top notch too.

Using app

9 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad that you find the app affordable. I'm glad i could help setup preorders and answer all of your queries. I wish you the best on your journey with Stoq. If you have any queries/ face any issues, please do feel free to reach out. We're available round the clock :) - Sneha / Merchant Success Team

5 / 5 Share

Jan. 21, 2025

Fantastic app so far! The tech support has been outstanding—quick, reliable, and spot on. Everything has been running flawlessly, and I’m still just on the free plan. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Really good app. Great interface and has all the features I was looking for at a reasonable price. Support has been top notch too. Got to my issues immediately and help me customized the features very quickly.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the great review! I'm happy I could assist with hiding the "Sold Out" button and replacing it with the "Notify Me" button. If you ever need further assistance, we are always here to help you! Nagaraj / Technical Support Specialist

5 / 5 Share

Jan. 21, 2025

Great service, does what it needs to do! No BS, just the basics. Perfect

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your Awesome review! :) It makes me really happy to learn that you find our app to the point. It was pleasure for me to help out and set things up for you. You are Awesome! We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 21, 2025

Alles bestens

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass alles bestens ist. Wenn Sie irgendwann Unterstützung benötigen, stehen wir gerne zur Verfügung! :) Je vous souhaite tout le meilleur ! -- Khutheja / Technical Support Specialist

5 / 5 Share

Jan. 21, 2025

I’ve used multiple preorder apps, and Stoq is by far the best. I love how user friendly the app is and the excellent customer service.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! :) I'm glad to learn that you're happy with the service and find it user friendly. It was pleasure for me to help and answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 21, 2025

Very easy integration and onboarding. Helpful and prompt support team for customisation requests etc. Very useful for small brands looking for intuitive add ons to your website.

Using app

20 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We’re so happy to hear that the integration and onboarding process was easy, and that our support team was able to assist you with your customization requests. If you need anything else, please feel free to reach out. We're always here to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist

5 / 5 Share

Jan. 20, 2025

App ben fatta!

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Amazing app, with very helpful staff, very quick response and problem solving. 100% recommend it!

Store

AVÔNA

Using app

7 days

Total reviews

5

Average rating

3.6

Developer Reply

Thank you for the great review! I'm happy I could help remove the recurring purchase text from your theme. If you ever need further assistance, we are always here to help you! - Nagaraj / Technical Support Specialist

5 / 5 Share

Jan. 20, 2025

Great and prompt to get back to you with assiatnce.

Store

Tic Toc

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! I'm glad I could assist with changing the location of the Notify Me button. If you ever need further help, we are always here to help you! Nagaraj / Technical Support Specialist

5 / 5 Share

Jan. 20, 2025

Sneha was so great in helping me make all the customizations I needed.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! I'm glad I could help setup the Notify me button and also customize it to match your theme. I wish you receive tons of signups from your customers. :) If you ever need anything or have questions, we’re always here to help. - Sneha / Merchant Success Team

5 / 5 Share

Jan. 20, 2025

Einfache Einstellungen, schnelle Hilfe per Chat, alles bestens! :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass wir Ihnen bei der Einrichtung der Schaltfläche „Benachrichtigen“ auf Ihrer Produktseite helfen konnten. Wir wünschen Ihnen viele Anmeldungen für Benachrichtigungen über wieder verfügbare Artikel. Wenn Sie jemals weitere Hilfe benötigen oder Fragen haben, können Sie sich gerne an uns wenden – wir helfen Ihnen gerne weiter! :) - Sneha / Merchant Success Team

5 / 5 Share

Jan. 20, 2025

It is early days but so far very happy. Installation and help were easy and excellent respectively.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could help you setup preorders. I'm glad to know that you found Stoq easy to install and use. We wish you the best for selling preorders. If you ever need further assistance or have questions, feel free to reach out—we’re here to help! - Sneha / Merchant Success Team

5 / 5 Share

Jan. 20, 2025

good service!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We're glad to we could help setup preorders and also customize it to match your theme. We wish you the best in selling preorders. :) If you ever need further assistance or have questions, feel free to reach out—we’re here to help! - Sneha / Merchant Success Team

5 / 5 Share

Jan. 19, 2025

App installation was fairly straight forward, however I needed assistance installing the embedded form on the product pages, so I contacted the support team. Within minutes Nagaraj responded and quickly installed the embedded forms on the pages that I required them. Great customer support!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 I'm delighted I could assist with setting up the embedded forms on your product pages and addressing your questions about back-in-stock alert emails. If you need any further help, we are always here to support you. Nagaraj / Technical Support Specialist

5 / 5 Share

Jan. 18, 2025

Pretty damn good - the support team were on the ball!

Using app

3 days

Total reviews

2

Average rating

5.0