All reviews

Rating Breakdown

  • 5
    96% (2,621 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,493)
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5 / 5 Share

Nov. 28, 2024

I still have a lot to learn. And the support staff have been amazing in spending time with me and making me feel like more than just a number. Nagaraj really went above and beyond in helping me and showed immense patience when assisting me as someone new to the Shopify platform. - Haven Aroma Co. Admin

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! It means a lot to hear that you felt supported throughout the process. I’m really glad I could help with setting up the pre-order limits and integrating the "Notify Me" button on your pre-order products. Everyone starts somewhere, and I’m happy to have been part of your Shopify journey. If you ever have more questions or need help, I’m here for you! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 28, 2024

This app is exactly what we need to maintain our shoppers loyal to our brand and more patient during out of stock situation on some items. Thanks Anaam for the great dedicated service, it was super useful and fast! I strongly recommend it!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review and for the name mention as well, I truly appreciate it. It was my pleasure to help you with the multi-language feature as well as the DKIM authentication. Please feel free to reach out for anything, we're here to help! Wishing you the best of luck. -Anaam / Merchant Success Lead

5 / 5 Share

Nov. 28, 2024

customer service was super helpful, the app is efficient and simple. I'm not sure if I'll end up using it as there's some customization i'm looking for that they don't offer.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the kind words! :) Very happy to know that you find our service efficient and simple to work with. We strive to be your go to preorder / back in stock alerts app. I'd love to know your needs further.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Nov. 27, 2024

So far so good, has solved two issues that I thought I'd need an app each for - split payments and pre-orders. Extremely efficient customer service too.

Using app

44 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m thrilled to hear that the app has been able to solve both split payments and pre-orders for you. It was a pleasure helping you with the pre-order setup. If you need anything else, feel free to reach out. We're always here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 27, 2024

First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj. This literally made my day, HUGE thank you Nagaraj!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! I'm glad I could assist you with placing the Notify Me button below the sold-out section and customizing the font to match your website. It’s always a pleasure to help! If you need anything else, feel free to reach out, We're here to help! Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 27, 2024

Just set up my first preorder. Support is very quick and thorough, and the product is working well. I'm glad I chose this app for preorders!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! :) Very happy to learn that you're finding things easy and convenient. It was a pleasure for me to answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Nov. 27, 2024

Store

Spacet

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! I’m glad I could help with the pre-order design customization. If you ever need any further assistance, feel free to reach out. We're always here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 27, 2024

The support for this app is second to none, very speedy resons to my request

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could setup the 'Notify me' button for you. We wish you recover tons of sales with Stoq. We're always here for you! :) - Sneha / Merchant Success Team

5 / 5 Share

Nov. 27, 2024

just signed up for this app and it was easy to setup. Customer service was amazing and offered a quick response.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could help setup the 'Notify me' button on your product page and customize it to your theme. I wish you recover a lot of lost sales through Stoq. We're always here for you! :) - Sneha / Merchant Success Team

5 / 5 Share

Nov. 26, 2024

very helpful support for the onboarding, Anaam was particularly helpful in getting things set up. I'm excited to try the app out

Using app

About 7 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you for taking the time to leave a review and for the name mention as well. It was my pleasure to help you setup the back in stock feature over a call. It was great connecting with you and I wish the best of luck, your store has a lovely collection of rugs. Feel free to reach out for anything else, I'm here to help :) -Anaam / Merchant Success Lead

5 / 5 Share

Nov. 26, 2024

Customer support is fantastic. Had a few minor fixes when I set up the app, pretty user friendly. Would recommend.

Store

VeloTee

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! I’m happy I could help fix the hidden Add to Cart button, align the Preorder disclaimer, and set up the shipping date to display on your product page. It’s wonderful to hear you found the app user-friendly too! If you need any more assistance, feel free to reach out. We’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 26, 2024

It's early days with the app itself, but the support I've received (Nagaraj) has been top-rate

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! I’m glad I could help fix the Preorder button on your product page and explain how preorders work. It’s always a pleasure to assist! If you need any further help as you continue using the app, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 26, 2024

Had a great experience with Nagaraj, easy customization help and quick service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m glad I could help with Notify me button setup and adding the placeholder to your "Notify Me" form and that you had a great experience. If you need any more customizations or assistance, don’t hesitate to reach out—we’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 26, 2024

I've just installed this app so can't comment on performance yet but set up was super easy and when I reached out for help on the chat, Anaam helped me instantly. Really impressed so far!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review and for the name mention as well :) You have such lovely products, I hope you you recover lots of sales with Stoq. Please feel free to reach out for anything, we're here to help. -Anaam / Merchant Success Lead

5 / 5 Share

Nov. 26, 2024

Very responsive support. The platform is also pretty robust, although a little pricey for my taste.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could help setup the Notify me button on your product page. I'm also glad you're enjoying the features the app provides and I'm sorry that you find it pricey. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team

5 / 5 Share

Nov. 26, 2024

The support team has been responsive and helpful every time we've needed assistance. They address issues promptly and provide clear guidance. A reliable app with great customer service to back it up. Highly recommend.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I'm glad I could assist you with aligning the Preorder badge, button, and disclaimer text. It's great to hear that you're happy with the app and our support! If you need any more help, just let me know. We're here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 25, 2024

Fixed my issues under 2 minutes! Great customer support!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! I'm so glad I could help you integrate the Preorder feature on your collection page. If you need anything else, feel free to reach out. We’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 25, 2024

Worked perfectly and the team was helpful when I needed support. Would recommend!

Using app

7 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 25, 2024

Amazing app! I initially installed this app for its pre-order features, and I must say, they have been incredibly effective in boosting my conversion rate. Setting up the app was a bit challenging at first, but the customer support team, especially Nagaraj, was outstanding. He resolved all my issues in just a few minutes and made the process so much smoother. Highly recommend this app for anyone looking to enhance their e-commerce experience!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I’m so glad to hear you’re enjoying the app. It was my pleasure to help set up the Preorder button on your collection and homepage. If you need any more assistance, just let me know. We’re here to help! -Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 27, 2024

So far, easy to set up, customer service is friendly and helpful. If you're a Veeqo user trying to set up preorders, this app makes it possible. Changes in Veeqo do not override the preorders set up through Stoq!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! I'm glad the setup was easy and that I could assist with placing the "Notify Me" button and adjusting its height to match the other buttons. If you need any further assistance, feel free to reach out. we're here to help! - Nagaraj / Technical Support Specialist