Preorder, Back In Stock ‑ STOQ

サポートが充実している。急ぎで対応していただき、助かりました。

great and quick service!!

This STOQ app works exactly as needed to offer 1 item as a preorder on our website, while having other items still available to ship immediately. We like that preorders were able to be isolated from different orders, and that the fulfillment status comes through as "scheduled" for all preorders. We also like that we could require preorder products to be ordered separately from other items. We had a few issues with getting the app to work with our theme, but the customer service team was super helpful and quick to respond and make adjustments to get things working and looking the way we wanted to. Thanks Hyelladi! We will definitely use this app again next time we feature a product as preorder only.

Great service! They responded quickly and solved my problem.

Great app with lots of useful features for both back-in-stock notifications and pre-orders. Easy to configure and customize to fit our store, and the support has been excellent. Extra thanks to Shihab for the quick, friendly, and very helpful support. Highly recommended!

Their support team its pretty fast!

the support is so helpful kudos to SHahib!

Exceptional customer service.

This app is amazing! We received our first preorder within just four days of going live. The setup took a few hours, but once everything was configured, the app worked smoothly. We especially like that it gives us full control to set product-level minimums + max and display estimated shipping dates for customers—both features our store really needed. Thanks for creating such a great app!

great app for back in stock alerts

Very helpful

Excellent and speedy support. Clear, kind and patient assistance. And the app works great.

We ran into a minor issue with below the Notify Me button where the Per-product customization note wasn't showing on the storefront. But one of your representatives from STOQ (Hyelladi) was kind gracious enough to help us out right away. We are very impressed with your support.. Thank you everyone.. CHM Heating Mats and Car Covers

Great little app

quick fast customer service, customized my app within minutes :D

This app has been an invaluable asset to my store. I love using this app! And the customer service is outstanding. I had a small technical glitch when adding the disclaimer to my product listings and the customer service agent fixed it immediately! The issue was corrected within minutes of reaching out. I highly recommend using this app.

App looks good, works well and the support is great

Works well and has a good and responsive support team.

I have never written a review before, but after my experience with STOQ and especially Arnab, I genuinely felt that I had to write my first one. I run an online business, and anyone who does the same knows how stressful it can be when something suddenly goes wrong on your website—especially when the problem affects your customers' ability to make a purchase. I contacted STOQ regarding an issue involving our Add to Cart and Preorder buttons. It turned out to be a complicated problem because it only happened under very specific circumstances when switching between different product variants. Arnab was absolutely incredible. He took the time to understand exactly what was happening, patiently tested different scenarios, and kept investigating instead of giving me a generic answer or simply telling me that the problem wasn't on their end. But what really made me want to write this review is something you rarely see anymore: Arnab even helped me fix problems that had absolutely nothing to do with STOQ or their company. He could very easily have said, "That's a theme issue," or "That's not caused by our app," and moved on. Technically, he would have been completely justified in doing so. Instead, he continued helping me because he genuinely wanted to get my website working correctly. That says a lot about a person, and it says a lot about the company he represents. At no point did I feel like I was simply another support ticket that needed to be closed. Arnab was patient, professional, responsive, and genuinely cared about solving the problem—even when solving it went beyond what should reasonably have been his responsibility. In business, problems are inevitable. What separates an exceptional company from an average one is what happens when those problems occur and whether there is actually someone on the other side willing to help you. STOQ should be extremely proud to have someone like Arnab representing their company. Arnab, thank you sincerely for your patience, your professionalism, and especially for going far beyond what you were obligated to do to help me. This is the first review I have ever taken the time to write, and I can't think of a company or person more deserving of it. Absolutely exceptional customer service. STOQ has earned my trust, and Arnab has earned a customer for life.

Great app works well no issues