All reviews

Rating Breakdown

  • 5
    96% (2,409 ratings)
  • 4
    3% (64 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,308)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2024

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed. As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us. Well done Stoq! Keep up the awesome work!

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :) We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help. -Anaam / Merchant Success Lead

5 / 5 Share

July 9, 2024

Adarsh was amazing and helped fix my website!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. I'm glad my teammate was able to help customize the 'Notify me' button for you as well as place the button on the home page. Please feel free to reach out for anything. We're here to help :) -Anaam / Merchant Success Lead

5 / 5 Share

July 9, 2024

Anaam provided great customer Service very fast to respond very helpful I would definitely recommend this app

Store

ooOh My

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words, I truly appreciate it. I was happy to help with getting the 'from email address' verified to align with your brand identity :) Have a great day!

5 / 5 Share

July 9, 2024

I'm absolutely thrilled with the Stoq app! The support team is exceptional, always responsive and helpful. This app has been a game-changer for boosting our sales, especially during restocks. It's user-friendly and integrates seamlessly with our store, making inventory management a breeze. Highly recommended for any business looking to maximize revenue and streamline operations!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kinds words on Stoq. We're glad to know it's easy to use and has helped you increase revenue upon restocks. We wish you the best for your business. We're here to help anytime! :) -Sneha / Merchant Success Lead

5 / 5 Share

July 9, 2024

Shashi was very helpful and actioned my request quickly, and did a great job.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review. I am glad that my teammate could help you set up the Notify me button on your product page. We're here to help anytime. :) - Sneha / Merchant Success Lead

5 / 5 Share

July 9, 2024

Quick and great support. Hope to see more sales with the help of this app.

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the review! Glad i could help set up the app. You've a lovely collection of tags. I hope you recover tons of lost sales. I wish you the best for your store. :) - Sneha / Merchant Success Lead

5 / 5 Share

July 9, 2024

Super easy and fast communication. Product looks great so far!

Store

My Store

Using app

28 minutes

5 / 5 Share

July 8, 2024

I didn't test the app for long time, but the service is excellent and very fast!

Using app

26 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much the review! Hope your experience with our app is going good. Feel free to let us know if you need any other help anytime. :) -Prarthana/ Senior Technical Support Specialist

5 / 5 Share

July 8, 2024

Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

Fast service, helped me with a small configuration in minutes. Really helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

so far so good, I finally found an app that lets me limit the pre-orders by size of the product. super helpful and quick communication too :)

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

July 8, 2024

Great customer service!

Store

Seilich

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2024

The Back in Stock Pre Order app by Shopify is a lifesaver for managing inventory and customer demand. I needed some customizations and they handled it swiftly and effectively, saving me time and headaches. Money well spent for anyone serious about staying on top of stock availability!

Using app

37 minutes

Total reviews

8

Average rating

4.5

5 / 5 Share

July 8, 2024

App is really easy to use and implement. Support team are friendly and super responsive too.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2024

App semplice da usare e molto efficiente.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2024

Always quick in fixing things for me, Great app overall

Using app

4 months

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for your kind words! So glad we could help resolve your queries real quick. We're always here to help. :) -Sneha / Merchant Success Lead

5 / 5 Share

July 3, 2024

Anaam was quick + friendly to deal with. Resolved my request in no time! Thank you!

Using app

14 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words :) You have a lovely collection of soaps. I wish you the best of luck with your store. We hope you recover lots of sales with Stoq. - Anaam / Merchant Success Lead

5 / 5 Share

July 3, 2024

Very good Support, thank u very much!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I hope Stoq is helping you recover lost sales. We're here to help anytime. :) - Sneha / Merchant Success Lead

5 / 5 Share

July 2, 2024

Yes! I recommend this app. It was truly easy to set up and the placement options for widgets look really good. When I reached out to support they were prompt, kind, and efficient every time. Thank you :)

Using app

4 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review! Glad I was able to help you setting up the app. Hope you have great sales ahead. Feel free to let us know if you need any other help anytime! :) -Prarthana/ Senior Technical Support Specialist

5 / 5 Share

July 2, 2024

Store

Tenace

Using app

About 2 months

Total reviews

1

Average rating

5.0