All reviews

Rating Breakdown

  • 5
    96% (2,409 ratings)
  • 4
    3% (64 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,308)
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5 / 5 Share

July 1, 2024

Needed help setting up my PreOrder item and support was great as getting it all sorted ready for our release.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Very good! Just what I needed and very good help from Shashi

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Glad to know the app meets your requirements for your business and that we could help set it up. I hope you recover sales. We're always here to help. :) - Sneha / Merchant Success Lead

5 / 5 Share

July 1, 2024

very easy to use app and absolutely amazing customer service.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind words! Glad I could help set up the app on your store. I hope you recover a lot of lost sales. We're always here to help. :) - Sneha / Merchant Success Lead

5 / 5 Share

July 1, 2024

Der Support ist Weltklasse. Sobald man ein Problem hat oder etwas nicht hinbekommt helfen sie einem sofort bei der Lösung

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Danke für Ihre netten Worte! Ich freue mich, dass ich Ihre Fragen beantworten und bei der Einrichtung der App helfen konnte. Ich wünsche dir viel Erfolg mit deinem Shop (und hoffe, dass Singles durch deine tollen Events die besten Partner finden ;) ). - Sneha / Merchant Success Lead

5 / 5 Share

July 1, 2024

Used Stoq as a way for customers to be contacted when we have out of stock products coming in. Fantastic customer service. Only waited a couple of minutes for a response. Nothing was too much trouble.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. Glad we could get you set up with the app real quick. We wish you the best for your store. We're always here to help. :) - Sneha / Merchant Success Lead

5 / 5 Share

June 28, 2024

Shashi was great help, went out of their way to help me. Thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Glad, my teammate, Shashi could help you set up the app. You have a lovely collection of candles. We wish you the best for your store. :) - Sneha / Merchant Success lead

5 / 5 Share

June 27, 2024

After fighting with my email provider's back in stock feature for literal hours, I decided to try this app. Setup was smooth and within minutes, Adarsh helped me rearrange my buttons to be exactly how I wanted them. 10/10 - looking forward to using this app forever.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

This is THE best back-in-stock/pre-order app I've used. And the support team is top-tier. I highly recommend it!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your patience! Glad we were able to help you with setting up Notify me button. Let us know if you need any other help anytime! :) -Prarthana/ Senior Technical Support Specialist

5 / 5 Share

June 26, 2024

App does exactly what we need and customer support has been amazing and prompt!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Had a question to reposition a button on my website and the response was very prompt !!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! I'm glad we could assist you quickly with repositioning the Notify me button on your store. I wish you the best. We're always here to help! :) - Sneha / Merchant Success

5 / 5 Share

June 26, 2024

I've been using this app for back in stock notifications and they just launched a pre-order function which is super exciting! I had some issues setting it up on my page but spoke with Sneha from Customer Support and she sorted it out within 5 minutes. Great app, great service!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your kind words! I'm happy i could set up the preorder function for you as soon as it was released and we're super happy to know you've been using our back in stock feature as well. I wish you the best! We're here to help anytime. :) - Sneha / Merchant Success Lead

5 / 5 Share

June 26, 2024

very good chat if need help :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

This app is pretty easy to use - I use for Preorders mainly - and the customer service when I need help is excellent!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad you find the app easy to use, especially for preorders. It's awesome to hear that our support has been excellent when you needed help! I hope you receive tons of preorders! We're always here for you. :) - Sneha / Merchant Success

5 / 5 Share

June 25, 2024

Fantastic app and support from the technical team. Quickly resolve my query

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

So far it is very helpful to see which of our out of stock products are in-demand so we can make more informed stock decisions. We are excited to try the pre-order function with our next shipment!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad i could help setup the app. It's lovely to hear that the app helps you make informed decisions and provides reports to understand the one in demand. If you've not setup preorders yet, we'll be happy to help set it up. I wish you the best. We're always here to help. :) - Sneha / Merchant Success

5 / 5 Share

June 24, 2024

I needed to set up a "Notify me when available" button on my website and was hesitant to begin...Restock Rocket was my first install and it did not disappoint. I sent an enquiry through online chat for help with setting up my button - Within minutes, Anaam responded to my needs & set up the "Notify me" button on my site, in the exact placement I wanted, AND colour matched to my theme. I was shocked - This is by far the best customer service - Professional and prompt! Thank you Anaam!!!

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

Great support. Had a slight issue with my install and it was corrected immediately.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

June 21, 2024

So far so good. The support team are very responsive and super helpful! Can't wait to see the potential from using this app.

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

It's a very useful App that can help our business better, the staff Anaam is really patient and efficient to help me deal with the issue I face, thanks so much.

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 20, 2024

Prarthana was very helpful and quickly helped to solve my problem.

Store

IOAN

Using app

About 2 months

Total reviews

1

Average rating

5.0