All reviews

Rating Breakdown

  • 5
    97% (385 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2025

I really like the Back in stock and stock notification features. We are using in our website for a long time. The team is friendly and very helpful with any issues. Also share insights to increase usage of notify button.

Using app

Over 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Oct. 22, 2025

Exceptional customer service

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Extremely helpful support from Shashank and the app works perfectly as we would have liked! Really happy and highly recommend to other businesses!

Store

EasyEat

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

great support

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Excellent, the client is very nice.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great service, great app and great pricing! Very easy to use and if there are any problems the team is fast and efficient in helping and guiding you through the process to fix any problems, can't fault this at all.

Store

Uhlan

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

We've not had the app long but it seems to be working well so far and the support has been very good!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

The team at Preorder, Back in Stock Duck are exceptional they go above and beyond with their approach to Customer support. I have also had great success in generating sales using the Ap's features.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

The support team is insanely helpful and extremely responsive and the app is very user friendly! Highly recommend for small shop owners or small teams.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Had a really great experience with this app and customer service. They were super helpful! Really enjoying this app!

Using app

16 days

Total reviews

7

Average rating

4.3

5 / 5 Share

Oct. 10, 2025

Very responsive! And they're actual humans not AI. The app works very well and is easy to use.

Store

imrama

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Quickest response and super attentive, so happy we are using this app. Everything we wanted!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent service and support from Jignesh!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

The best solution I’ve ever tried! Super easy to install with nothing complicated at all. The app works perfectly and does exactly what I need. Love that it's real human support — friendly, professional, and guiding me step by step through the setup. I’m very happy I found this app and decided to install it. Highly recommended!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Very easy to set up with instant access to help by Shopify chat

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Super easy to use and works flawlessly! The app not only sends notifications but also provides clear reports on which products have the most people waiting, plus an automated email sequence with both notification and reminder messages. What’s even better is that it also supports WhatsApp notifications, which adds an extra layer of convenience. The whole installation and setup took maybe 5 minutes. The support team is amazing — they reached out to me proactively, letting me know the app was running fine but suggested improving the look by moving the notification button and rounding its corners to better match my store’s design. And then they just did it for me! Absolutely excellent app and service. 5/5

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Outstanding Pre-Order App and Exceptional Support PeppyDuck has been an excellent addition to my Shopify store. The app works seamlessly for managing pre-orders and provides a clean, professional look on my product pages. Setup was quick, and everything functions exactly as promised. What truly stands out is their support team — they were incredibly responsive and went above and beyond to help me customize the app, including removing the brand copyright and notification bell to perfectly align with my store’s design. I highly recommend PeppyDuck to any store owner looking for a reliable and well-supported pre-order solution.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Store

Hombli

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Todo ha sido perfecto, no tenía ninguna idea de como configurarlo pero el equipo de ayuda en seguida me escribió para ayudarme y él fue guiandome paso a paso! Srajan ha sido muy paciente y amable, y espero que esta mejora en la web nos ayude mucho. Gracias Srajan, sin ti no huboiera sabido!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0