All reviews

Rating Breakdown

  • 5
    97% (385 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2025

Well! The chat help is unbelievable and Shashank's Mother must be very proud that she has raised such a caring and professional son. He took ages to walk me through all my requirements and solved the problems created by myself with perfect patience. Thank you Shashank.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 12, 2025

Using this app for couple of month, so far so good, didn't get a chance to use the email sending part yet for restocked items. Support is dedicated and proactive! Very helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Srajan is a genius! His customer service was brilliant - we had a bit of a website problem linked to our DNS settings with Peppyduck and he solved it very quickly. Highly recommend Peppyduck. Hannah M

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Super helpful and its a really easy app to install. I'm looking forward to using it more.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Great setup experience (though requires live chat), looking forward to seeing performance

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Super helpful made install and set up very easy for this technophobe

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Perfect service, thank you so much for the fast and high-quality support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

We’ve been using the Preorder, Back in Stock Duck app for a few months now and it’s been brilliant. Super easy to set up and works perfectly for managing preorders and notifying customers when items are back in stock. The interface is clean and intuitive, and it integrates seamlessly with our Shopify store. The support team is also amazing — quick to respond, friendly, and really helpful whenever we’ve had a question. It’s made a big difference to our store and customer experience. Highly recommend this app to anyone looking to manage preorders or restock alerts efficiently!

Store

Buddycare

Using app

About 1 month

5 / 5 Share

Nov. 4, 2025

The support that I got from these guys was out of this world! Direct one to one human conversation. Insanely helpful to set up at the initial stage. Thank you Ducks.

Store

Desigros

Using app

About 2 hours

5 / 5 Share

Nov. 2, 2025

fast helpful support. Much more reasonable pricing than alternative apps.

Store

WaterGenie

Using app

13 days

5 / 5 Share

Nov. 2, 2025

Super responsive and excellent customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

Best service ever, and help me set it all up in 2 min. and I love his shades

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

It's super easy to set up. The customer service is so amazing, they reach out and give tips and the advice is really great and helpful. The first day, I only set up product waitlists, today I set up Preorders and it was extremely simple. It really only took 1 minute and that's including the reading I had to do!! Amazing App and amazing and talented people behind it. I am currently using the free settings but I may upgrade in the future once it is more worth it. Thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

This is just what I needed to keep up with what I shouild be prioritizing to restock.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Simple and exactly what i needed. Support is instant and really easy to setup

Using app

32 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

todo muy bien y son muy atentos, con cualquier problema te ayudan super rapido

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

So far, so good. Customer service is excellent!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Fast and good support! Tha app works the way I was expecting.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

I cannot recommend Peppyduck Preorders and Back in Stock enough! This app is everything I have been needing to manage preorders for my small business. The back in stock notifications have synced seamlessly with my brand email and the buttons (with help from the team!) look native to my theme which is an added bonus. The team behind this app are amazing. Their customer service is absolutely incredible - fast, friendly and genuinely invested in helping their users succeed. Every question I had was answered with care and attention and any issues (of my own creation!) have been dealt with so quickly. They really do go above and beyond. Please go use this app for your store! :)

Using app

1 day

Total reviews

2

Average rating

5.0