All reviews

Rating Breakdown

  • 5
    97% (187 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2020

this app is super easy app to use! if you have questions they are very responsive on email. personally, I need an app that I can use that has amazing customer service. they offer both!

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

June 22, 2020

The zooomy team was VERY responsive throughout our implementation. Couldn't be happier with the tool set.

Using app

20 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 16, 2020

I downloaded this app so my customers can be notified when a sold-out item is back in stock. I had trouble showing the app frontend but Zooomy instantly responded when I asked for help and they solved the issue immediately.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 15, 2020

The team responded very quickly to all of my queries and were able to help me install the app in just a few minutes!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

When it comes to web applications, perhaps the most important thing to me is customer service, and they excel - fast, friendly, helpful - above and beyond expectations. Really do appreciate it.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Help with install was quick and very much appreciated. Looking forward to checking out the automated email when the update is ready. Thank you!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 19, 2020

Wow. Such helpful service almost instantly after i emailed with questions. Thankyou so much for your timely and efficient service! Tha nks everyone!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 18, 2020

I just installed and it looks and works pretty good. I got assistance to install it very fast! Just tested the whole process and it is working nice. I actually like the manual emails since we are a small business. I suggest that every time someone subscribe to a sold out product or variant we can be notified with any kind of alert or email to make sure we are restocking that product in demand. María, Colorful4u.com owner

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 12, 2020

Wow. Such helpful service almost instantly after i emailed with questions. Thankyou so much for your timely and efficient service

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Just installed the app and the team was really helpful with the installation and language modifications! Gonna try how it works, but for now, looks really good!

Store

Zazü

Using app

About 1 month

Total reviews

13

Average rating

4.9

5 / 5 Share

May 6, 2020

This app is great- I can easily style to fit in with my brand and it works really well with my theme. It collects email addresses for products & allows me to easily contact them ( I use a third party to send emails so my brand is consistent, but I'm sure the in-app mail system works fine too). I recently asked the developers to assist me, & got a really quick response & they were able to put in a feature for me within 24 hours. Would recommend all round!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2020

Very useful app. Notifies our customers automatically to recover otherwise lost sales. I needed a little customization and received hep from the developer right away.

Using app

6 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 10, 2019

I initially wrote a much more negative review, and remain dissatisfied with the functionality of this app. That said, the responsiveness and communication of the developers is impressive, and I remain open to trying a later iteration with improved functionality.

Using app

Over 4 years

Total reviews

4

Average rating

3.8

Developer Reply

We are very sorry for the experience you had with the app. On our app listing we mentioned it very clearly that our app does not have automatic email feature yet - https://prnt.sc/q920tg We do not have export feature yet, but if our customers email us, we provide them with their list of customers with back in stock product details. If you face any issue. please contact our support, they are always ready to help. We never received any email from you for any issue. Please respond to our email, we would be glad to help you.

5 / 5 Share

Oct. 1, 2019

I used this app to help my sales funnel, and capture customers details who were interested in products temporarliy out of stock. I have just starting using this but so far the CUSTOMER SERVICE HAS BEEN INCREDIBLE. They respond so quickly to emails and don't mind going out of their way to help.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

I used this app to help me add a “notify me” option when an item is out of stock. The customer support was extremely prompt and they helped me get everything set up literally within minutes. THANK YOU!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2019

i installed this app to use as a pre-order generator (customers sign up for notification that the product is releasing) i needed a little assistance and the team at zooomy were incredible! fast and adaptable, and VERY helpful. Highly recommended! thank you Zooomy!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

Works exactly as described and support is the best I've experienced on any shopify app. They're very responsive and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2019

Excellent customer service, the app works as expected! I recommend this app if you don’t want to pay so much for this kind of feature! Very nice price.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2019

The Zoomy team is awesome! Hands down. I really love this app for my website as I am now able to notify customers when items are back in stock.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2019

Straight up this app worked great for the last 3 years. We had something change on our side that stopped the app from working. I tried to get it to work again and had no luck. The Team from Zoomy contacted me worked with me to make it work again. I could not have asked for me. Thanks Zoomy!

Using app

11 months

Total reviews

5

Average rating

4.0