All reviews

Rating Breakdown

  • 5
    97% (187 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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1 / 5 Share

May 16, 2019

Did not work on a very popular theme I use. They didn't even try to help. Just looked at the console, made an excuse about errors on the product page. Confirmed with theme developer that was BS.

Store

Trimly

Using app

29 days

Total reviews

4

Average rating

3.0

Developer Reply

Hello, We are extremely sorry the app didn't work in your store. Our developers were extremely quick to check the issue. They infact tried to make the app work in your store. After no success they conveyed this to you with a request to check with the theme developer if there was any conflict with the theme. With more than hundreds of themes on Shopify further enhanced by custom coding, sometimes there is issue of code clashing. Hence our team never edit any code present in your theme as our aim is to not break anything simply to make our app work. I hope you will consider this and reply to our email. Thank you

5 / 5 Share

May 13, 2019

Intial Review after intall - We added the app today. As we use a standard Shopify Theme the app was very easy to install and configure. I'm not sure if the app emails in builk manually . . . this could be an issue for us.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2019

Excited to get data from this app! Downloaded it on a Sunday and had trouble getting it on my site. Emailed the support contact and the team got it coded on my site for me very quickly and it looks exactly how I wanted.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2019

We just installed this & im anxious to see it working! I hope it will allow me to analyze what items I need to order again!

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 3, 2019

This is going to help me scale my business SO much! Knowing how many people are wanting a restock and what sizes they want is perfect!

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2019

Très bien , la team est réactive et très compétante. S'adapte parfaitement à mes besoins. L'application fonctionne très bien.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2019

Works easily and is a breeze to install! I tested it myself with a few products and got the "back in stock" notification almost instantly!

Using app

7 months

Total reviews

6

Average rating

5.0

1 / 5 Share

March 8, 2019

Oh, I see that's why you are not going to support us because we installed your app when it's free and now it's paid. You are lying to us that your app is not compatible with our theme without login in our admin panel after yesterday conversation. If you can't help people then why you are developing such apps.

Using app

4 days

Total reviews

14

Average rating

4.4

Developer Reply

1. If a app is installed when it was free, IT WILL ALWAYS remain free for that store. So your store will always get the app for free. 2. No we do not discriminate between free users and paid users. Our team worked almost 5-7 hrs to get the app working in your store. But your theme was customized a lot. 3. We had logged in to your store 2 days before and we never closed it as the issue was not resolved. Hence we didn't have to log in again. So you did not see IP update. 4. Your theme is customized a lot. And that is the reason why our app didnt work. And we mentioned you this immediately , the day you installed the app and still we worked on it for 2 days. 5. After we sincerely tried to help you, gave you constant updates still a misunderstanding happened. We are sorry for this. But we believe its not right that we did not help you because you installed our app for FREE. 6. You can check all our apps reviews. We have worked hard with every customer and made sure they are satisfied. Whether the customer installed app free or paid.

5 / 5 Share

March 6, 2019

Great customer service from this app developer. The small change I needed from them was completed the same day.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

I needed to translate the sentences into French and they responded very quickly and make the change. And they do it for free.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2019

Excellent app and fantastic support. I needed a style change to remove a border and these guys responded very quickly and mage the change. Best of all, the app is free!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Super great app, developer support is really fast and thorough, works great and client loves it, it makes the websites better and will hopefully lead to more sales. Look forward to seeing more apps from this developer.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Great app and excellent support. Well done guys:) I would highly recommend this app to anyone who is looking to get back in stock feature :)

Using app

8 days

Total reviews

3

Average rating

5.0