Amp: Back in Stock & PreOrder+
All reviews
Manny from Back in Stock is super helpful for answering questions and making sure things are running smoothly. 5 stars for Manny! 4 stars for the app- occasionally notifications do not fire automatically which prompts contacting customer service.
I have had a few issues with the app, specifically with pre-orders but the support has been quick and willing to fix any issues I have. I really do like the app, but sometimes small issues are annoying but overall decent app
Spoke with Leslie who is an amazing customer service rep, but the app itself is only 4 stars as of right now I cannot add to the Back-in-Stock alert list after the latest update.
The app has worked great so far. We did have a problem where notifications were accidentally sent out despite inventory not yet being available but their team jumped on the issue and resolved the issue. One area of improvement needed: If you have a product page with variants, the UI doesn't make it clear to the user that they can click on the variant for which they want a notification. If the developer could add a simple dropdown indicator, it would be much better experience. Thanks
This app allows our customers to be immediately notified when the product they are looking for is back in stock. The only thing i'd like if it did differently is share the rights and the email addresses with us to add to our CRM campaigns for ongoing marketing but I know there are data privacy concerns. We have been using this app on both of our stores for many years and never had a problem!
Good app to use, we did have a small issue where customers were notified when stock wasn't available, but we were credited for the emails that were sent out, but this was never resolved by the developers team. The only thing I would mention is that if you have stock delays of over 2 weeks, people who signed up, up to 4 weeks previous never seem to return. But this is just something we have noticed from our customers, not a problem with the app.
The support team has been very quick and effective in helping us with a technical problem.
Super flinke og kompetente menensker hos Back in Stock. Jeg havde et problem, som jeg hurtigt fik hjælp til at udbedre. Appen er nem at navigere i, og har de funktioner, jeg skal bruge. Jeg kunne dog godt tænke mig, at man ikke skal ud i det dyreste abonnement for at connecte med Zapier.
There is a bug: It is not working in draft mode, which is really disappointing in edit mode. Additionally it is way overpriced.
Great app. Great and quick support. It asks for 100 characters so here is me typing until I hit 100..
😆 Thank you for the laugh, and the awesome review 🤩!
Good app! Although it is pricey. Giving it four stars because the one thing I wish it did was load faster because it would be more effective that way. On some of my pages it take more than 30 seconds and sometimes up to a minute to load the out of stock button that allows people to sign up for back in stock notices. Granted I have a lot of images on certain product pages and that is why the customer service for this app told me it takes so long to load but still, I would keep that in mind. Very helpful programmers and I do recommend the app as it has generated sales for us when sending back in stock notifications.
Thank you for taking the time to leave us a great review 🙂!
This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.
Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂
Good app for back in stock reminders. Support has been excellent as well in the few times we've needed it. This is our go-to for back in stock reminders.
Thank you for your review 😊! What could we do to make this a 5 star review? Let us know.
データインポートを、BISの中の人にメールでお願いして、1,2日のうちに対応していただけたのが助かりました。またインポートのレポートには成功した行のリストと、インポートできなかった行については理由が書かれていたことも助かりました。
Customer service is very helpful! I give it a 4 because I wish I was able to add the notify me button on my end but they work quick, very professional, and effective.
It's easy to get the basics of what we need but some additional analytics, for example, would be great. Perhaps if the app was directly linked to Shopify as well. Currently, it doesn't look like the BIS app will show as purchased unless purchased through the BIS trigger email and, I couldn't find a way to manually send a notification to, say, one customer, if needed. Customer service has been great!
Hey there, thank you for your feedback! We truly appreciate it! In regards to how the app calculates conversions; customers would need to click the "Buy Now" link in the notification email. By doing this, a special tracking link is generated, which takes the customer to the checkout page and sends the data back to the app once the checkout is completed. This is our current process, but I'm going to go ahead and submit your feedback as a feature request for the team to look into. Thanks again 😊!
great, easy to use app; with quick response time if you need support ..................................................................................
Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!
Quick, great assistance when I needed it. I wanted to make the floating button stationary and the team got it squared away within hours!
Thanks for your wonderful review Michelle! If you don't mind me asking, what could we do to change this to a 5 star review 😊?
Giver nemt kunderne mulighed for at skrive sig op til at få en notifikation når varerne er retur på lager.
Tak for din anmeldelse 😊! Hvad kan vi gøre for at ændre din vurdering til en 5-stjernet 😁?
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