Back in Stock: Restock Alerts
Notifies your customers with Back in Stock notifications
Rating
4.8
feedback
858
chart
#1,616
All reviews
Rating Breakdown
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Aug. 17, 2022
This app is an incredible sales driver and provides great insights for missed opportunities. D'Angelo from the dev team has been a great support! Very quick and helpful responses.
Aug. 16, 2022
Great app for avoiding disappointed customers walking away permanently. The developer is very responsive to requests, too. Recommended.
Aug. 15, 2022
This app has been a huge boost to our sales, and it provides some great flexibility for us when we have a limited amount of product on hand to notify customers about. The app support team has been very quick to respond to our questions and work with us on solutions.
Aug. 14, 2022
Servizio clienti veloce ed efficace. L’interfaccia e le funzioni sono le migliori trovate nell’app store. Raccomando vivamente.
Aug. 12, 2022
I reached out to tech support for help with the Back In Stock app - I was shocked how fast my call for help was responded too AND it was fixed immediately! Thank you!
Aug. 12, 2022
The team was able to resolve the problem within an appropriate amount of time. We were satisfied with the solution given.
Aug. 10, 2022
We have been using the app for over 1.5+ years and it is a great value for us and our customers. The customer service team is also very fast and effective with helping on any troubleshooting we have had. All around a great app!
Aug. 1, 2022
Been using this app for 2 years, in theory it's great. I love the UI on the website, it has a great set of features with email+SMS. Lots of custom options to make it a great fit for our business. However it fails at one thing, one major thing.. you'll do a restock, have dozens of customers waiting for a notification... and... nothing. The app doesn't send the notifications. You write to support, sometimes they help you and manually send your notifications, sometimes they make you talk and talk and talk without actually fixing the problem. Emails are not being sent, which is the most basic thing this app should do. It's unfortunate, I even signed up a second store, but at this point I can't recommend this app anymore, those bugs are not getting fixed and support isn't able to fix it it either, and we are left with customers not getting their notifications.
Hi there, thanks for your review. I'm sorry for your experience with the app's notification delivery. The issue you encountered at the time was a bug which resulted from the Campaigns feature we had launched. Our developers have addressed the issue, and notifications are delivering as they should. Apart from that issue, if notifications don't send for a stocked product, it's quite likely that the product's catalog id was changed. This happens if the product is renamed or it's settings were changed, and it's saved as a new product. This makes logical sense as to how the link between the product and our app can be broken. We are able to fix issues like that by transferring the notifications manually. There isn't an automated fix for this, but we're looking into a way to address this easily. If you have any questions, or ever need any assistance, please feel free to reach out 😊!
July 29, 2022
Nice app, and great customer service. I compared a couple of alternatives and that app was the one helping me the most with my needs.
July 26, 2022
Back In Stock is amazing app! Customer support is on point as well. If you want your customers be alarted when their favorite products are back in stock, I highly recommend this app!
July 26, 2022
Excellent customer service. So useful. Once people put in their details they have made the decision to purchase so this app is invaluable.
July 26, 2022
Pretty snazzy app, I wish I had found this a few years ago. Eye opener for how many future sales you potentially missed out on. Their customer support team is ridiculously helpful as well.
July 26, 2022
Good app, use it for different sites. Support is fast en helpful. When you look for a app like this Back in stock is your app.
July 25, 2022
We use the app to keep people engaged and to let us know what products have a lot of demand, helping us plan our inventory better.
July 19, 2022
great app to keep your customers updated with the latest stock updates and requested styles. Easy to manage and customize. highly recommended
July 14, 2022
This APP is a great source of revenue! Customers are able to sign up when we sell out, so then know just what to restock! Emails and texts are simple and to the point, but effective! Thank you!
Thanks for your awesome review!!!
July 14, 2022
The help and support function is impeccable and the app works great. And their respose to help when needed is super quick. Thanks for everything guys.
You're welcome! And thanks for your awesome review 🤩!!!
July 11, 2022
This app - Back in Stock - helps my customers know specifically when the item they want is back in stock. It helps with those who don't want a newsletter or don't see it. Thank you.
We're happy to see you're loving the app 😁! And thanks for your great review!
July 7, 2022
We've just started using Back In Stock and I'm already impressed with the level of customer service provided. A rep got back to me and resolved my issue shortly after I reached out.
Hey Doomlings 👋🏽 We're happy to hear that you're enjoying the app 😊. Thanks much for your great review also!
July 6, 2022
SKU別に在庫追加されるごとの自動通知ロジックを他のメルマガAppで組もうとしていたところ発見しました。カスタマイズも簡単で、HTMLやCSSもいじくれたので、見た目もある程度整えられて便利でした。日本語対応もしてもらえると嬉しいですが、カスタマーサポートのスタッフも親切で頼もしかったです。
あなたの素晴らしいレビューをありがとう！ あなたは母国語で自由に話すことができます😊！ また、回答を母国語に翻訳するようリクエストすることもできます。