All reviews

Rating Breakdown

  • 5
    92% (799 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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4 / 5 Share

June 2, 2021

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 4, 2021

Pretty good, does what it says :) my only feedback for a perfect app would be to be able to have more options to customize the email (colors, pictures, gifs) without code. And also I had to change the language of the display in my theme with a programer . But don't get me wrong, it is indeed pretty good.

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 7, 2021

We had a sudden spike of some of our product we source being sold out very fast because they were featured in TV. In order to manage the influx of customers, we needed a quick way to add "Email When Available" so that we can keep this customers as much as possible. Found Back in Stock, installed and within a few minutes it was added in the site! Since we're a bilingual site, I needed some tweaks but Back In Stock customer service was there to help! Great app and great service. Thank you!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

4 / 5 Share

Dec. 16, 2020

Great customer service. I had an issue with the install and received assistance immediately. Petra was very helpful and solved my problem in no time. The only reason it’s not 5 stars because it’s a new app for us to use. I’m excited to try the app.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 5, 2020

An incredibly useful app that has helped close a lot of sales from items out of stock, and identify which of our products are in most demand. Highly recommend it. I do think the backend could improve as far as design and ability to navigate the data of sign-ups for specific products.

Using app

9 months

Total reviews

5

Average rating

3.6

4 / 5 Share

July 3, 2020

This app is great. It's easy to use and makes us money, so we'll keep using it! The ONLY thing that would make it an AMAZING product for us is if there was a way for the customer to check a box on the form to request a notification when ANY/ALL sizes of a given product become available, not just one size of that product. We sell live plants so usually our customer is happy to buy any size of a given plant when it comes available.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 2, 2019

The app is great. We do have an issue where the app creates accounts in Shopify with the collected email address but no First and Last name which is causing issues with a Celigo/Netsuite sync due to those being required field to sync. Developers seem to have no intentions on helping out with this situation. Take it or leave it. Otherwise our customers do appreciate the capability.

Using app

Over 1 year

Total reviews

9

Average rating

4.3

4 / 5 Share

Aug. 9, 2019

We love this app! The only thing we wish we could change is using it as a coming soon option also and change the wording to say Coming Soon instead of Sold Out. Other than that this app is perfect and has done a great job for us!!

Using app

Over 3 years

Total reviews

7

Average rating

4.9

Developer Reply

This is awesome feedback. Back in Stock can be used in a "coming soon" or a "sold out", but sounds like you want the ability to do this at the product level. Duly noted! Your feedback helps us make our app better :)

4 / 5 Share

May 1, 2019

I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

June 11, 2017

This app is very useful if you own an online boutique, or any online store for that matter. It is very customizable and easy to use. Get this app if you want to retain customers (which, why wouldn't you?). What I love most about it is the fact that you can link your mailing list and customers have the opportunity to join your list while signing up for a restock notification. If you would like to see a demo check out my site DopeFein.com and click on any item that is out of stock! I gave 4 stars because although I do find it very useful, it is a little pricey, especially when it becomes necessary to upgrade your billing package.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 15, 2016

Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!

Using app

9 months

Total reviews

11

Average rating

4.5

4 / 5 Share

March 26, 2016

Couple of issues; when I was at free I thought me going over to a paid plan would be the better options due to the limitations. Well from Free it goes to $19 thats literally the first option. There is no way to downgrade and there is no lower price than 19. Its a great app and the features are super cool. Especially when you create something like I have where they click notify when back in stock. I just dont like the no lower plan situation

Using app

About 2 years

Total reviews

37

Average rating

3.4

4 / 5 Share

Feb. 26, 2015

Awesome app support and customer service. Matt took the initiative by helping me install a button as the app did not seem to integrate with my new shopify theme on Mobile. I've been using this app since last year and it's been very helpful especially on having a good gauge on how much to re-stock for sold-out designs. My customers certainly love receiving the email notification when their fav item is back in store as well. Thanks Team!

Using app

23 minutes

Total reviews

2

Average rating

4.0

4 / 5 Share

Jan. 24, 2015

CON: This app is pretty cool...but honestly, it's expensive. I hate the idea of paying $40 a month for 500 out of stock notifications. For 40 bucks it should at least be unlimited. The Back in Stock monthly fee is almost half what I pay monthly for my entire Shopify platform. It's a great app buy why is it so costly to perform an automated, relay task. PROS: It's easy to install and modify. Looks great.

Using app

Over 2 years

Total reviews

13

Average rating

3.1

4 / 5 Share

Nov. 19, 2014

Nice little app. Has always worked well and does exactly what it is supposed to. Recommend getting this app if you are looking for a way to notify customers when a product is back in stock

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 22, 2011

Great App. Hope to be able to customize it soon.

Store

Using app

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