All reviews

Rating Breakdown

  • 5
    92% (790 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Dec. 10, 2020

Great app with fantastic customer service. I ran out of product and had to go out of stock, With this app customers were able to sign up via email to be notified when my items were back in stock. They're now flocking back to my site like roaches lol. Highly recommend

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Fantastic app and support. Easy to set-up and any customisation needed is swiftly delivered with the minimum of fuss. Highly recommend.

Store

HANRO

Using app

Over 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 7, 2020

We have been using Back in stock for the last 1 year. Simply perfect - from the look and feel to the insight it provides. Great application!

Using app

About 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 7, 2020

This app has secured $3,000 of additional sales in the 3 months I've had it connected to my store - for me, that's worth every cent of the monthly cost! This year has been extremely difficult keeping stock levels steady, back in stock has allowed me to hang onto those sales I would have kissed goodbye without it. I appreciate that I can customise all the communication with customers. I've just this week started added unreleased products to the website so customers can read about them and get excited and I've got a list of people now waiting for the new stock to drop! Love it!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Great way to generate sales for products that are temporarily out of stock. App sends automated emails to customers that have asked for an update when product is again available.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Superb app. Seamless for us and for customers. Has made us far more back in what would otherwise be lost sales, than what the app costs each month. Highly recommended

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

Staple, pays for itself. See what customer's want, replenish the demand, make the sale, repeat. Any store that is serious about conversions and want repeat customers, need to have this.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I used the App for back in stock notifications. The App it's intuitive and great. But it's not obvious that it's very important to set a minimum quantity of products to trigger the notifications. It should come with a bigger number by default or have an automatic pair, like 1 product x 1 client minimum.

Store

Amanuta

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Back in stock is simple to use and generates a large number of sales for us every month. I'd highly recommend this app.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Easy interface and set-up. Their customer service team is also very responsive and helpful. The service is also affordable and well worth it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Love this app!! The support team is super helpful and timely when it comes to any questions about the app.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Excellent app. Has generated a ton of revenue for us. It just works; does what it needs to do. And does it well.

Store

Kalm

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

The app is working very well and they helped me integrating it into my webshop. My customers are already using it and now I can easily track what they are interesting in, making it easier for me to offer the right products to my customers.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Impressive product. Very easy to setup and nice level of customisation. Paid for itself within minutes!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

This is probably one of the best apps we have installed. Not only is it easy to use, reliable, and does an amazing job, their support team is fantastic. Always ready to help and quick turn around on requests. I'm so happy we have this app installed.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Super useful app, if you know how to code you'll be able to customise the styling of email notification even more. The support was prompt and helpful, assisting us with minor styling update which we were stuck at.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2020

Super helpful support team! The app is easy to use and helpful when alerting customers when an item is back in stock!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I can't believe I didn't install this app years ago! I have satisfied customers who are getting the pieces they wanted and I am collecting money that was just falling through the cracks!! Within a week I had generated over $2000 in sales that I would have lost. And the customer support is SO GOOD.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Love this app! Because of this app we have more sales and we don't need to email all customers. Great customer service aswell! Great support!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0