All reviews

Rating Breakdown

  • 5
    93% (796 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (828)
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5 / 5 Share

Feb. 15, 2022

We have been happy with BackInStock. Their customer service chat has been very helpful when an issue arises.

Store

Beddy's

Using app

Almost 5 years

Total reviews

11

Average rating

4.9

Developer Reply

We are happy for your great review!

5 / 5 Share

Feb. 9, 2022

One of the Best apps on Shopify, the Pricing is really fair, not too expensive and not too cheap, that with the excellent service what makes this app the best. I wish I see in the future a collaboration and integration with inventory Planner app to pull up the data of Back in Stock requests to inventory planner reports and make better predictions in the inventory planner that will be amazing for us. But I think this Idea is really far-fetched. Anyway, keep up the good work.

Using app

Over 2 years

Total reviews

11

Average rating

4.1

Developer Reply

Thank you for your review. I will pass on your feature request to the team for their review. Feel free to reach out to us if you ever need any support!

5 / 5 Share

Feb. 8, 2022

The UI for this app can be a little bit tedious but the support team makes up for it! Quick and responsive.

Using app

10 months

Total reviews

11

Average rating

4.7

Developer Reply

Thank you for your great review! I am glad that you are happy with our app!

5 / 5 Share

Feb. 8, 2022

Great way to let customers know that they can be notified if the item is out of stock at the moment. It also lets us know which products customer may have some bigger interest in so we can keep the inventory on top of the line. Very easy app to use and their customer service team is phenomenal in terms of response rate and providing solutions. Overall very happy with this app!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We are happy that you are loving our app! Thanks for your terrific review 😊!

5 / 5 Share

Feb. 8, 2022

Really useful! It gives a chance to reconnect with customers who are awaiting items which previously were out of stock. Helpful customer service.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for an amazing review!

5 / 5 Share

Feb. 7, 2022

We really liked this app so far with using the free plan but the default tab on the side look didn't go quite well with our store. We were worried that we might have to use the paid plan to have this app integrated with our theme but upon messaging them with this inquiry, their service team was able to address this problem without hassle. What an exceptional team! Now we can have this feature directly on our product page and it looks seamless with our theme. Thanks again for the wonderful support and service. We'll definitely keep using this app.!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Woohoo! That's terrific news 😃! I am glad to know that you enjoy the app and our support! And thanks for an amazing review 😁!

5 / 5 Share

Feb. 7, 2022

This app is really easy to use and understand. Their support team was really quick to get back to me as well - I emailed them on Sunday night and by Monday morning I already had a reply. I am very happy!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! I am glad to know that you are enjoying our app and our support!

5 / 5 Share

Feb. 7, 2022

The guys at the backend are very responsive and helpful, we got exactly what we needed with this application.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review 😊!

5 / 5 Share

Feb. 1, 2022

Great support. Requested help with integration and had a very quick response and resolution to the issue.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We enjoy providing you with excellent support 😊!

5 / 5 Share

May 12, 2026

Very helpful team, easy integration & customization with their help. Scaling up and down can be tricky & costly when releasing high demand stuff. But if only temporary you can pay extra once and go back to a smaller plan after your drop.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review!

5 / 5 Share

Jan. 28, 2022

We LOVE this app. Being able to notify our customers of a product that comes back into stock is amazing, and the app definitely contributes to increased sales. We recently had a few issues with a new custom site, and Back In Stock customer service went above and beyond to find a work around. If you don't have this app, GET IT!

Using app

12 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for your great review! We are happy to know that you are enjoying our app and support 😊!

5 / 5 Share

Jan. 26, 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for an amazing review!

5 / 5 Share

Jan. 25, 2022

I was looking for an app that would get the results of interviews from customers and notify them of restock. The functions are simple yet comprehensive. Customer support is also fast and helpful. The new findings could help plan the production of products.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We are glad to know you are enjoying our app and support!

5 / 5 Share

Jan. 25, 2022

Sarah H. Provided quick and easy service via the new chat feature. No more e-mails back and forth. Perfect execution all around.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your great review 😊!

5 / 5 Share

April 4, 2025

Been using for 4 years now and each month it is generating revenue. Pricing is fair and the increased sales is great. Sometimes we are restocking an item and in under an hour we have sales for the item. Highly recommend.

Using app

Over 4 years

Total reviews

12

Average rating

4.7

Developer Reply

Thanks for such a great review 😊!

5 / 5 Share

Jan. 20, 2022

We installed Back in stock and have some problem integrating our theme and the lovely Petra helped us very quickly and efficiently. Very happy with the result.

Store

MEZI

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for an amazing review! We are always happy to assist 😊!

5 / 5 Share

Feb. 17, 2025

GREAT APP,has helped increase sales, no problems.

Store

natopia

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for a great review!

5 / 5 Share

Jan. 15, 2022

Useful app, especially to track customer interested by out of stock items. The team is really supportive and reply extremely quickly!

Store

ZOUBIDA

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that you are enjoying our app and support! Thanks for a great review!

5 / 5 Share

Jan. 7, 2022

Wonderful! Unbeatable ROI relative to any sort of email marketing or text messaging service. Our model is based around unbeatable pricing on harder to find items, and since we're so often out of stock on many items -- this allows us to easily convert people the moment we get products in-stock.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review 😊. We are happy to know that you are enjoying our product!

5 / 5 Share

Jan. 7, 2022

The app was easy to use and integrated seamlessly with my shopify webstore. Customer support was also prompt and great. Would recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for an awesome review! We are glad to know that you enjoy our app and support 😊!