All reviews

Rating Breakdown

  • 5
    92% (790 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

July 27, 2020

Easy integration and immediate results. We installed it late last year and has consistently given us great returns so we have upgraded our plan twice already. Especially in this time of interuptted supply it is a great way to generate sales.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2020

absolutely fantastic app and great customer service. highly recommend for sites that have frequent stock outs and replenishments. well worth it.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 23, 2020

We used to collect emails through our theme. Then we’d have to go back through them to find the email addresses and then finally create emails to send to the customers. This solves the problem really well. James was particularly helpful answering questions so we could make this work for us. Really nice app, saving us lots of time, and converting customers.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 20, 2020

We use back in stock on all 5 of our Shopify stores and wouldn't go without it. The functionality is great and we get a surge in sales when we get a product back in stock. Great app, great support team, two thumbs app for back in stock!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 17, 2020

This app is great - we chose it because it will batch send based on inventory vs. the number of notification (so you don't send way too many notifications when only a small amount of inventory comes back in stock). We are seeing great revenue from an app that requires almost no maintenance once it's installed! It's also super easy to exclude products or toggle notifications on and off per product using a simple tag in Shopify. Finally, I recently had to reach out to their support team to help us manually move notifications to a new SKU for the same product - I have never received such helpful and prompt response from a support team on a Shopify App. We would highly recommend Back In Stock!

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

July 17, 2020

This app saves us time when customers want to know when a product will be back in stock. It also generates quite a bit of sales for us! (More than enough to pay for the app). I would like some additional features - for example, if a product is discontinued and replaced with another product, I'd like to be able to move the notifications over to that new product. Or if a product is discontinued, I'd like to be able to notify my customers inside the app and not manually. Other than that, it has a lot of great features, and when a product comes back in to stock, we know that our customers have been notified which generates a decent amount of sales!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

July 17, 2020

The app is very simple and exactly what Back-in-stock alert should be. I switched my website theme and the app stopped working. I just emailed the support and they got it sorted very quickly. Highly recommend this app.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Really good app - has allowed us to recapture sales that we would otherwise have lost when being out of stock. Love how it integrates into the store.

Store

Bedfolk

Using app

About 3 years

Total reviews

6

Average rating

3.0

5 / 5 Share

March 12, 2021

This app brings the most revenue to our company. It's that simple. I can go on and on about how easy it is to use, and customize, but at the end of the day, we capture more sales and revenue with this app than any other. It's an absolute must have !!!!!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2020

I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

Back in Stock helps me capture potential customer information when they are looking for our most exclusive products, allowing us to continue to connect with them and build loyalty until these products are available again. We've seen great results using this app and would highly recommend it to anyone!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

Customer service is fast and extremely helpful! If you need help gauging interest in certain products, this is the app to use.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

This app is amazing for the price, it brings in lots of revenue for us and lots of customers take advantage of the feature on our website. One thing I would like to see improved is for it to be easier to customize the emails - if you're not confident with html this can be tricky. For the price you can't complain although I'd be willing to spend a little more for this additional feature!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Back In Stock is a FANTASTIC app. Not only does it make back-in-stock notification requests super easy to send, the analytics down to the variant level are awesome. Very easy to install. Great app & terrific support!

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Hi 👋🏽 Thank you for your amazing review! We're happy that you're loving our app and our support 🤩!

5 / 5 Share

July 6, 2020

The Back In Stock app has reaped rewards far beyond what we had originally hoped for, and the financial results are quantifiable. The cost-effectiveness is off the charts!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2020

the app is Amazing, so easy to use. It's a must have if you're always selling out of stock. great work guys! :)

Store

RMDY.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 1, 2020

We have been using the app for quite some time and it works great. It has many options for customization and very good reporting. The support staff has always responded to any questions professionally, knowledgeable and very quickly. Definite recommendation from us!!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

June 29, 2020

Essential app, super easy to use and customise. Coming from five years of Magento, this is what I needed to collect customers emails without spending tons of developers hours. Recommended

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2020

I installed this app less than a month ago and it has already made a big difference. It is easy to install and user friendly for the customer. It has also saved us a ton of time in responding to customers wanting to be notified when an item is available again. It is almost like having an additional employee.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

June 22, 2020

Quick and easy setup. It basically setup itself. I wanted the "notify button" to be located under the "out of stock" message and Back in Stock Took care of the custom script within hours of me asking. Now that's 5-star service :)

Using app

About 8 hours

Total reviews

1

Average rating

5.0