Back in Stock: Restock Alerts
Notifies your customers with Back in Stock notifications
Rating
4.8
feedback
858
chart
#1,680
All reviews
Rating Breakdown
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June 22, 2020
Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.
June 19, 2020
A good, no fuss and pretty easy to customise. Fits in with the theme well and the pricing structure works so it pays for itself.
June 18, 2020
It's no fun to be out of stock and missing sales opportunities, but that's the reality of a rapidly scaling business. Back In Stock helps us to capture that customer intent and interest and communicate automatically when we are back in stock. The app also helps to highlight which items to prioritize.
June 17, 2020
Works as advertised. Support was seriously excellent when I needed it. By default the "notify me when it's back in stock" option only shows up to the customer when *all* variants of a product are out of stock. But I wanted people to be able to sign up for a notification when just a particular color was out of stock. Back In Stock support rewrote a script for our site to add that option with just one email. I'm used to dealing with app support that refers you to a knowledge base of code that may or may not work, and then spending hours in a rabbit hole troubleshooting. Having someone just make it work for me with no fuss was amazing. Thank you!
June 17, 2020
We love this app. Due to lots of unforeseen issues, we tend to run out of stock on products. This app helps us recapture lost sales regularly. It is probably the app we find the most value in out of all of our Shopify apps. It works well and the support is great. I only wish we could add BIS alerts to individual variants without additional theme support. Other than that, we find it enormously helpful and recommend it.
June 15, 2020
This app is outstanding. It's very easy to use and it has already paid for itself in the first 2 weeks of using the app. Worth every penny. I would highly recommend
June 15, 2020
I Highly recommend this app. Easy to use, clever and generates sales. What not to like? Quick replies when you have questions.
June 10, 2020
Excellent application and support. Does exactly what it says. Automation saves a lot of time and minimize errors. Good job!
June 9, 2020
Really great app. Easy to set up and use, and helps us gauge demand for specific sizing. It captures a ton of sales for us. Worth every penny!
June 8, 2020
I have only used this app for 2 weeks and it has already paid off. Not only has it brought me potentially lost sales, it also cut down on the amount of inventory re-stock email inquiries I was constantly getting. Highly recommended!
May 29, 2020
Wish I found this sooner! I rarely do reviews but this was such a time saver and only wish i had this app sooner!! I have been thinking about setting up an out of stock button for a while but didn't have the time or energy to do some research. I was apprehensive about potentially coding something and for it taking hours. I also did not want to spend a lot of money on it as I am just starting out. Found this app and it was set up on my website within minutes! no coding required and I love how I can customize the text and colors to my brand. And its FREE . will most likely upgrade as I see fit. Thank you!!
May 29, 2020
I am taking time out of my busy day to write a positive review about my experience for this app. We installed it recently to add some automation to managing our 'back in stock' notification setup. Previously, we were using the built-in feature that came with our "Turbo" theme from Out of the Sandbox. It accepts the email requests and sends them to us, but isn't equipped to do anything about actually sending emails to the customers once items are restocked. So, we were manually having to send those emails. Terrible timesuck and I don't know why we put up with that for as long as we did. It's worth noting that after we installed this app, it appeared that our theme was overriding the code for the app. I emailed their customer support team and their developers immediately took care of it and setup an integration unique to our theme. No setup involved on our end for the fix. We tested it and it works flawlessly. Very happy. Also like how the reporting shows that we already made a few sales today from the back in stock app auto-notifying people. Thank you!
May 24, 2020
This is the very first Shopify App we have used that works exactly as it said it would right out of the box, and we have tried several. No developer time needed. We added it, configured it and had it working in minutes, and we are not very tech savvy people. The app has made us thousands of dollars so far, and helped give us a ton of insight into what customers are looking for on our store. Highly recommended!
Using app
Almost 4 years
Total reviews
4
Average rating
4.0
May 21, 2020
Great app. Excellent support. Everything you need for back in stock alerts and more. Highly recommend!
May 21, 2020
Works perfectly! Amazing customer service, as well. I put in a request for a custom code for my theme, since it wasn't already listed as compatible. I received a response within 24 hours and new code implemented in my shop soon after!
May 13, 2020
We are very happy with this app, works great and the support was also on point. Our customers use Back in Stock a lot and love it!
May 7, 2020
Great app both in functionality, looks and support. I had a bit of a problem after a month or so and James and crew fixed it up no problem. Thanks.
April 27, 2020
The best service I've ever had with a Shopify app, hands down. From installation to setup and tweaking, James was super helpful.
April 24, 2020
This is a fantastic app and I am a little upset I did not find it sooner. I needed a little modification and the developer took care of it ASAP. Reduces emails from customers asking when an item will be in stock. Auto sends emails letting them know they are back in stock. It even keeps track of sales produced through the app. Simply outstanding.
April 15, 2020
Similar to the other great reviews here - required a bit of customisation to display perfectly in keeping with our theme and after a quick email the changes were made dev-side within a few hours. An additional tweak for perfect spacing of a button was no trouble and handled in a similarly speedy manner; again within a day and over a bank holiday in the midst of a global pandemic so kudos on that. The app itself is stellar and does everything we need it to and more. Notifications for OOS products, batch delivery/notification settings, customisation options and purchase tracking all work well and are easy to deploy/work with. I tried a few other apps which all seemed quite expensive for fairly limited functionality; this one has a fully featured trial and we intend to infinite using it into its paid subscription. Thoroughly recommended.