All reviews

Rating Breakdown

  • 5
    92% (731 ratings)
  • 4
    4% (32 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 97% (770)
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5 / 5 Share

July 17, 2020

The app is very simple and exactly what Back-in-stock alert should be. I switched my website theme and the app stopped working. I just emailed the support and they got it sorted very quickly. Highly recommend this app.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Really good app - has allowed us to recapture sales that we would otherwise have lost when being out of stock. Love how it integrates into the store.

Store

Bedfolk

Using app

7 months

Total reviews

8

Average rating

3.5

5 / 5 Share

March 12, 2021

This app brings the most revenue to our company. It's that simple. I can go on and on about how easy it is to use, and customize, but at the end of the day, we capture more sales and revenue with this app than any other. It's an absolute must have !!!!!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2020

I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

Back in Stock helps me capture potential customer information when they are looking for our most exclusive products, allowing us to continue to connect with them and build loyalty until these products are available again. We've seen great results using this app and would highly recommend it to anyone!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

Customer service is fast and extremely helpful! If you need help gauging interest in certain products, this is the app to use.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Back In Stock is a FANTASTIC app. Not only does it make back-in-stock notification requests super easy to send, the analytics down to the variant level are awesome. Very easy to install. Great app & terrific support!

Using app

Over 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Hi 👋🏽 Thank you for your amazing review! We're happy that you're loving our app and our support 🤩!

5 / 5 Share

July 6, 2020

The Back In Stock app has reaped rewards far beyond what we had originally hoped for, and the financial results are quantifiable. The cost-effectiveness is off the charts!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2020

the app is Amazing, so easy to use. It's a must have if you're always selling out of stock. great work guys! :)

Store

RMDY.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

July 1, 2020

We have been using the app for quite some time and it works great. It has many options for customization and very good reporting. The support staff has always responded to any questions professionally, knowledgeable and very quickly. Definite recommendation from us!!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

June 29, 2020

Essential app, super easy to use and customise. Coming from five years of Magento, this is what I needed to collect customers emails without spending tons of developers hours. Recommended

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2020

I installed this app less than a month ago and it has already made a big difference. It is easy to install and user friendly for the customer. It has also saved us a ton of time in responding to customers wanting to be notified when an item is available again. It is almost like having an additional employee.

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 22, 2020

Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2020

A good, no fuss and pretty easy to customise. Fits in with the theme well and the pricing structure works so it pays for itself.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

It's no fun to be out of stock and missing sales opportunities, but that's the reality of a rapidly scaling business. Back In Stock helps us to capture that customer intent and interest and communicate automatically when we are back in stock. The app also helps to highlight which items to prioritize.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2020

Works as advertised. Support was seriously excellent when I needed it. By default the "notify me when it's back in stock" option only shows up to the customer when *all* variants of a product are out of stock. But I wanted people to be able to sign up for a notification when just a particular color was out of stock. Back In Stock support rewrote a script for our site to add that option with just one email. I'm used to dealing with app support that refers you to a knowledge base of code that may or may not work, and then spending hours in a rabbit hole troubleshooting. Having someone just make it work for me with no fuss was amazing. Thank you!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2020

We love this app. Due to lots of unforeseen issues, we tend to run out of stock on products. This app helps us recapture lost sales regularly. It is probably the app we find the most value in out of all of our Shopify apps. It works well and the support is great. I only wish we could add BIS alerts to individual variants without additional theme support. Other than that, we find it enormously helpful and recommend it.

Store

JJwinks

Using app

Over 1 year

Total reviews

11

Average rating

4.8

5 / 5 Share

June 15, 2020

This app is outstanding. It's very easy to use and it has already paid for itself in the first 2 weeks of using the app. Worth every penny. I would highly recommend

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2020

I Highly recommend this app. Easy to use, clever and generates sales. What not to like? Quick replies when you have questions.

Store

Esska

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2020

Excellent application and support. Does exactly what it says. Automation saves a lot of time and minimize errors. Good job!

Using app

About 1 month

Total reviews

14

Average rating

4.8