All reviews

Rating Breakdown

  • 5
    92% (790 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2020

This app is awesome! Extremely see to set up, it is pretty much all automatic out of the box. We needed a slight change of our theme and James was able to get it done in less than 12 hours after I sent the request. Highly Recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to make adjustments and tweaks on request so we can get it looking right for each store, if you ever need anything in the future just get in touch!

5 / 5 Share

Nov. 16, 2020

Every store should have this! Can't recommend enough. I have used this app across 8 stores since 2015. We have Klaviyo now and we can use their back in stock functionality, but this app and their support has been so great that we have decided to keep using them regardless. 10/10!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2020

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2020

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

5 / 5 Share

April 6, 2020

My Shopify theme wasn't already supported, but a quick email to support and they had it up and running quickly! They were even kind enough to move and change the button on my product page to get it exactly how I wanted it. My customers are very excited for text alerts when items come back in stock, and started signing up for them right away! 30 Day Update: We are still loving this app! It’s helping me plan my orders to be sure I get enough of those in demand products, streamline our restock alerts, and save time by automating them!

Using app

About 2 years

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for your review! We are always happy to take a look at a new theme to create an integration or make some changes to get it looking 'just right'. If you ever need anything in the future, just get in touch!

5 / 5 Share

March 7, 2020

I have a custom theme which also includes a "back in stock notification". I thought it was working perfectly, but later realized that almost all of my notifications were going "unread" (and mostly winding up in my customer's junk/spam folders). Not much point in sending notifications if customers don't see them. I tried just about every "back in stock" notification available but none of them worked well enough for my strict standards. Finally I gave this app a try. "Out of the box" it worked flawlessly. (Most of all customers were actually receiving my notifications). I did a lot of testing for this app to make sure it was perfect for me. Well before my trial period was up I had already decided that this app will be part of my store permanently. I had a little trouble getting it to look just the way I wanted, but the customer support I received from James was fast and very professional. Their support worked with me tirelessly and eagerly until I got it PERFECT. It looks like it was made just for my custom theme. (If you want to see what it looks like in a real store have a look here: https://japanesegreenteashops.com/collections/blendy-stick-coffee/products/agf-blendy-aroma-blend-elegant-rich-instant-coffee-24-sticks-48-grams). I have over 300 products in my store and I manage everything myself. Since my products are "perishable", I have to keep a small inventory so that I can provide the freshest products with the longest expiration dates. Even though I restock almost daily, I was still missing sales because of even one day that and item was out of stock. This app solved my problem. I saw sales from the first day I used it. The "dashboard" is also very useful. I can see which customers are after which items, this really helps me set my limits for inventory. The price is competitive, especially if you consider "you get what you pay for". This app performs very well, customers actually receive the notifications, support is outstanding and it can be customized to fit your theme perfectly. I give five stars without hesitation.

Using app

Over 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

May 14, 2022

Thank you to James who was very helpful in getting me set up with my theme customization. Very happy, people are already clicking the button and signing up for SMS and Email alerts.

Using app

About 1 year

Total reviews

67

Average rating

3.8

Developer Reply

Thank you for your review. Great to hear that you are already getting sign-ups, if you ever require any further customization or just have any questions. Feel free to get in touch!

5 / 5 Share

March 6, 2020

Very useful app. Notifies our customers automatically to recover otherwise lost sales. I needed a little customization and received hep from the developer right away.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Happy to help out when a theme is not showing our button or requires some tweaks! Feel free to get in touch at any time.

5 / 5 Share

Feb. 8, 2020

The app is great and the installing process is easy to follow. I also loved all the customizations that are allowed and once I needed the support they were really fast in responding. I recommend the app.

Store

Proa

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review. Great you got everything setup with the widget! If you ever need help in the future or have any questions just get in touch!

5 / 5 Share

Jan. 31, 2020

Back In Stock is incredibly easy to set up and James from support is both helpful and speedy. We didn't have any issues integrating this app into our theme and once our inventory came in stock, the emails went out very quickly. The app has already paid for itself!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and feedback! We are happy that we were able to quickly help out and that you have already seen conversions! If you ever need anything in the future just get in touch!

5 / 5 Share

Jan. 28, 2020

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Great to hear you found everything without any issues. We have tried to keep the UI relevant to its categories making it simple to manage. If you ever have any questions or need any assistance in the future, just get in touch!

5 / 5 Share

Jan. 22, 2020

LOL. Added this app to our store, it installed itself and started working perfectly by itself. The entire process took about a minute. Even the 'back in stock' e-mail matches our theme perfectly. Incredible. I have NEVER had an app be this easy and straight forward in my life.

Using app

9 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review, awesome to hear everything was working out of the box. We have a lot of theme integrations available for a wide variety of themes, so setup can be pretty easy in most cases! If you do ever need any assistance, feel free to get in touch!

5 / 5 Share

Jan. 17, 2020

Great, valuable extension that offers functionality which, frankly, should be built-in to Shopify. We particularly enjoy BackInStock's JavaScript API since we use a custom storefront.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Good to hear you made an API solution for your storefront - if you ever have any questions, feel free to get in touch!

5 / 5 Share

Dec. 4, 2019

The app wasn't working for us, but the developer solved the issue in a timely manner. Great service. Great product. Definitely recommend these guys.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could get everything working! If you ever need any help in the future just get in touch!

5 / 5 Share

Nov. 29, 2019

The app didn't work with our template, but they were so helpful to help make it work. The team was very quick to respond - would definitely recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback, happy to assist! If you ever need anything in the future don't hesitate to get in touch!

5 / 5 Share

Nov. 14, 2019

The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Don't forget you can also setup a delivery policy to control how many notifications are sent on restock. If you ever have any questions or problems just get in touch!

5 / 5 Share

Oct. 31, 2019

This app is a really helpful feature for our customers, as sometimes we have quite long waits for our products to be restocked, and then when they do come back in, they can sell out quickly, so this helps keep customers up to date. The support is EXCELLENT. James helped me with so many little questions, and he adapted and styled the integration to sit perfectly within my store.

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! Happy to help and if you ever have any further questions or want any styling changes made, just get in touch!

5 / 5 Share

Oct. 22, 2019

We have been using this app for more than a month and we certainly see the benefits. The app analytics tell us about the conversion from emails. We are quite pleased with the ROI. We strongly recommend this app!

Store

lafumes

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback, we are happy to hear everything is working out great! If you ever have any questions or need any assistance, feel free to get in touch!

5 / 5 Share

Oct. 18, 2019

This is a great app we use to let our customers know when items are back in stock. It works seamlessly and we've used it with great success for years. Highly recommend!

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the review and feedback, if you ever have any questions, just get in touch!

5 / 5 Share

Oct. 15, 2019

This app lets me customize everything in the widget. Totally matches my store design. Now I am not worried about missed sales because of out of stock products.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback. We also create button integrations on the product page on demand, if you ever want us to take a look just get in touch!