Back in Stock: Restock Alerts

Sept. 23, 2015

We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.

Sept. 18, 2015

I previously had to build lists from emails that the site generated for each product, and then build a separate notification email for each one that came back in stock. Ahh! So it's magical that it's all happening automatically now with the Back in Stock app. It's been a huge timesaver, and I really appreciate that it gave us full control over our email creative, and also integrated beautifully into our site's theme with one click. Additionally, Matt has been really helpful in responding to the questions I've had during setup.

Aug. 7, 2015

We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.

Aug. 21, 2021

We have used Back in Stock for years and it is one of the most cost effective and best supported apps in the Shopify App Store. I would not hesitate to recommend this app to anyone. You will get results. David Stokes, Owner Pacific Northwest Gifts

July 9, 2015

Great app, and the team is super helpful! They implemented a more custom design and allowed the Back In Stock Email Notification to show up for a single size that was out of stock as opposed to showing up on the entire product page. It has helped increase sales and keeps our customers coming back to get the products they love. The app emails the customers for you, so no need to worry about that, and you can see which products/sizes are most in demand, which is helpful for inventory management and restocking. You need this app for your online store! Thanks Matt for all your help! -Alexa- Digital Marketing Manager www.jackofalltrades.clothing

July 8, 2015

Back in Stock has unequivocally changed the way we do business at Painted Fox. Matt has been able to custom design the app to specifically suit our needs. He is smart, attentive, responsive, and professional. Simply stated, their customer service is unmatched and the app itself is a game changer. We would recommend it without any hesitation! Jennifer Murray & Christine Hebbring Co-Owners Painted Fox www.paintedfoxtreasures.com

June 25, 2015

The app works perfectly in capturing interest in a sold out product. Using this app can provide a great boost once you re add inventory. The support staff (Matt) is amazing. Anytime we have changed themes or wanted help he took care of it right away. You can't go wrong with this app and Matt.

May 21, 2015

Excellent app! Support was great in getting the app customized to our template and it looks completely seamless with the site design unlike some of the other apps that do the same thing. Other positives include easy to use back-end interface, and nice customization options on the e-mail notifications. This app is a must for a any store that loses sales from out of stock products.

May 18, 2015

Awesome support, went above and beyond to help us get it setup and working just how we wanted. App itself works great, people started using it the very same day we installed it.

May 13, 2015

Matt has been more than helpful with tweaking this to work perfectly with our site as we grow! We have used this for over a year and definitely see the benefits. We highly recommend Back in Stock!

May 14, 2015

UPDATE: The most recent update allows you to set a threshold of items in stock before it sends emails out your customers. This is much appreciated! The support team is always quick and helpful. They even helped up set up the back in stock modal on our collection page! This app does exactly what it describes and the modal and other assets are easily customizable. ------------------------------------------------------------------------------ Back in Stock does exactly what the app suggests. It notifies your customers when an item is back in stock. It crawls every 2 hours and the system works perfectly. The only reason I am giving this 4 stars is because of the lack of a notification threshold (i.e. only notify a customer when there is X amount in stock). Sometimes when refunds or cancellations are made - 1 item is added to the inventory and hundreds of customers get a notification email from the application. Then, they get frustrated when they reach the site and the item is out of stock again. So a threshold is definitely a must.

April 25, 2015

Great app, fantastic support - I'm super impressed! Matt has been extremely helpful since installing this app. The app itself does exactly what it says on the tin - I don't have much more to say except two thumbs up from me :) Keep up the great work.

March 18, 2015

This app is EVERYTHING! If you want to build momentum and gain more sales install this app! My new line already has a waitlist bigger than my inventory! And Matt is beyond helpful customizing everything for my shop! And he's always responsive!

March 15, 2015

One of my favorite of all the apps on my new shopify site. Previously I had Magento, and before that, wordpress. I'm very happy with shopify because of the ease of adding in all of these apps that work so well with my site. This one in particular is amazing, as soon as I add in a restock of inventory, it sends out notifications to those who requested it. It doesn't just send once a day at a certain time, it sends it immediately! And it is apparently super easy for my customers to use to sign up for notification, because I've got more people than ever before, on any of my sites, signing up for in stock notifications for their specific size/color preference. Love this app!

March 2, 2015

We have been using this application for the past year and it has been a great tool! Integration is easy, and the technical support team is extremely helpful. One of the cleanest and simplest out of stock tool you can use for your site.

Feb. 24, 2015

The customer service I have received with this Back In Stock app has been nothing short of incredible. The app works great anyway but I wanted to customise it slightly. They helped make this happen swiftly and without any hesitation. Keep up the good work, Matt!

Jan. 31, 2015

Back In Stock helps alleviate the pains associated with running out of stock when you have people that want to buy. Back In Stock helps us sell more bump keys, lockpicks and hackware! Thanks Back In Stock!

Jan. 5, 2015

Back In Stock is a reliable and valuable addition to our Sales and Customer Service. With Back In Stock, customers never reach a dead-end with out-of-stock items; they know and trust that their needs are attended to. On the operational level, it's fantastic App support behind a fire & forget system: we update the stock and the notifications are sent. Done. Besides capturing otherwise lost sales, we gain peace of mind with Back In Stock - a rarity among apps.

Dec. 30, 2014

Had a issue after installing a new theme, wrote regarding the issue late last night and a fix was in place by the time I woke this morning. Amazing customer support!

Dec. 19, 2014

This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory. We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was. Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility! Nicolae