All reviews

Rating Breakdown

  • 5
    93% (770 ratings)
  • 4
    4% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (802)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2015

We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2015

UPDATE: The most recent update allows you to set a threshold of items in stock before it sends emails out your customers. This is much appreciated! The support team is always quick and helpful. They even helped up set up the back in stock modal on our collection page! This app does exactly what it describes and the modal and other assets are easily customizable. ------------------------------------------------------------------------------ Back in Stock does exactly what the app suggests. It notifies your customers when an item is back in stock. It crawls every 2 hours and the system works perfectly. The only reason I am giving this 4 stars is because of the lack of a notification threshold (i.e. only notify a customer when there is X amount in stock). Sometimes when refunds or cancellations are made - 1 item is added to the inventory and hundreds of customers get a notification email from the application. Then, they get frustrated when they reach the site and the item is out of stock again. So a threshold is definitely a must.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 25, 2015

Great app, fantastic support - I'm super impressed! Matt has been extremely helpful since installing this app. The app itself does exactly what it says on the tin - I don't have much more to say except two thumbs up from me :) Keep up the great work.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2015

This app is EVERYTHING! If you want to build momentum and gain more sales install this app! My new line already has a waitlist bigger than my inventory! And Matt is beyond helpful customizing everything for my shop! And he's always responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2015

We have been using this application for the past year and it has been a great tool! Integration is easy, and the technical support team is extremely helpful. One of the cleanest and simplest out of stock tool you can use for your site.

Store

zeroUV

Using app

Over 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 24, 2015

The customer service I have received with this Back In Stock app has been nothing short of incredible. The app works great anyway but I wanted to customise it slightly. They helped make this happen swiftly and without any hesitation. Keep up the good work, Matt!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2015

Back In Stock helps alleviate the pains associated with running out of stock when you have people that want to buy. Back In Stock helps us sell more bump keys, lockpicks and hackware! Thanks Back In Stock!

Using app

Over 2 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 30, 2014

Had a issue after installing a new theme, wrote regarding the issue late last night and a fix was in place by the time I woke this morning. Amazing customer support!

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 19, 2014

This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory. We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was. Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility! Nicolae

Using app

29 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2014

Great way to auto-update customers on when items are back in stock in our store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2014

The app does exactly what it says. If you go out of stock on inventory that you eventually restock you need this app or one like it. The only thing I wish it did was give reporting on opens, bounces, and possibly do an automated resend of non-opened emails.

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 5, 2014

What an awesome app. We love it. It's something we rely on pretty heavily for our company. Big thanks to Matt. Thank you for everything.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2014

One of the best apps we are using..helps give us valuable insight into what our customers want and provides a seamless way to notify them once we restock our inventory..Highly recommended for any retail business.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2014

I installed the app yesterday and had a small problem. Messaged Matt, he got back to me asap and fixed my problem. Customer service gets an A+ and the app solves a problem I have been having for quite some time. Overall I am extremely pleased!

Store

NW RUGS

Using app

About 17 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2014

This is probably the most single valuable apps we use. It pays for itself many times over, is a pleasure to use, and the customer service is stellar.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2021

Back in Stock is invaluable to our business. It's easy to set up and always converts sales. A must-have for any business selling online.

Using app

Almost 8 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2014

Great App! So much useful info. Also great support. Thanks Back In Stock!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2014

This app has really suited our needs for gathering information from customers about their needs and then communicating once the items are available again. This service has resulted in many sales for us. Every time I need support, Matt is quick to answer with exactly what I need. This is tops on my fav apps list!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 10, 2014

Works perfectly, already been used 16 times since adding it a few days ago. Needed a few modifications, which Matt carried out very promptly. Excellent customer service.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2014

This is great. It is highly customizable and works like a charm. The support is excellent too. I had one issue but got resolved within a few hours. See it in action on my website!

Using app

2 months

Total reviews

2

Average rating

5.0