Back in Stock: Restock Alerts

March 4, 2014

This App works exactly as needed. I had thought I would need to explain it to my customers, but, within moments up updating my site, notifications started building on the APP Dashboard. When inventory arrived, automatic emails went out, and BOOM - immediate order volume. Almost to the point that I sold out in a 24 hours. Those are all sales that I would have lost because I don't update customers every time inventory comes in. This makes the customer feel that they are linked up with my inventory systems in a way that benefits me. Very happy with that. I have not needed customer support at all - it installed perfectly the first time! Great App!!!

Feb. 26, 2014

Excellent product and they went above-and-beyond when it came to customer service. More companies should be like this. Enjoy!

Feb. 24, 2014

Excellent customer support, Matt got back to me after-hours and was more than willing to help me with some changes I wanted - he delivered exactly what I wanted when I didn't expect the additional help! (and at nil cost too!). Definitely went beyond my expectations, and as an online retailer already (changing platforms to Shopify) I know this app will help immensely with my sales and buying strategies.

Feb. 14, 2014

Absolutely necessary app. Our customers were all over it as soon as it came out, over 140 utilized it on the first day and we are looking forward to seeing our increase in sales when customers are notified that there desired product is back in stock. As a company that tends to run out of inventory options faster than we can keep our products in stock this app has already erased many of the burdens of answering tedious emails from customers about when a particular item will again be available. Customer service was the best out of any app we've come across as of yet. Matt was able to work with us to implement the coding into our template and helped us every step of the way, getting back to us right away with each question we had and following up after completing his work. HIGHLY RECOMMENDED!!!

Jan. 23, 2014

A must have app if you dont keep alot of stock.

Dec. 27, 2013

We love this app. We have sent out tons of notifications, and this app helps us move tons of product fast once we are "back in stock." It is effortless to set up and use. Definitely recommend. :-)

Dec. 27, 2013

The support from Matt and his team is impeccable, even working around xmas and new years to custom tweak my code. It's been a pleasure working with them so far, and I look forward to continuing the relationship.

Nov. 14, 2013

We found a bug on the website this afternoon. Suddenly the Add to Chart button didn't work at our web shop. Horror! Especially since we published a campaign yesterday which created a lot of traffic to the site. We contacted our Back in Stock contact, Matt. He fixed the problem in literally 2 seconds. I could breath again! I really appreciate it. And the the app is genius. Before you order products next time, you can see exactly what people like to buy from a waiting list. Then when it's back in stock, an email is send out automatically to them. Highly recommendable. Thanks again for splendid customer service!! Vibeke Ella's Wool

Oct. 10, 2013

We've been using this app for about 18 months and it has been extremely useful to our store. Definitely worth every penny and overall this is the best app we have on Shopify. Because of this app we retain sales when an item is out-of-stock beyond our control. The customer dialogue box is well done -- very simple and clean, and easy for customers to sign up to be notified. Last year several hundred customers signed up to be notified of a product launch and the notifications went out with no problems. After a while those products sold out due to high demand, and when we restocked several thousand notifications went out with no problems. It's nice to see the notifications go out and within a few minutes the orders start coming in! This company takes great pride in the app. There have been several upgrades since we began using Back in Stock, even a few we (and others) suggested. The customer service is extremely helpful and responsive. We also appreciate the level of customization and the varied monthly pricing that lets us scale up occasionally if we need to. A+ overall. Highly recommended.

Sept. 8, 2013

This is a great must have app for any shopify store, we have been using it for nearly a year now and it works great. We even customized the code to create our own out of stock alert button to fit with our theme. It's easy to setup and all automated so it's truly a set it and forget it deal which will continue to bring you in great return traffic and recover lost sales.

Aug. 14, 2013

Easily our favourite and most used APP. Works perfect for our online store and even better for our brick-n-mortar. An associate can sign customers up to an out of stock product from their iPhone on the sales floor. Fuss free and keeps the customers coming.

June 15, 2013

The product is great, and does exactly what i need it too. More importantly, Matt is the very best kind of developer: friendly, smart, responsive and thorough. Seems genuinely concerned with making sure his app integrates well with your site. Highly recommended.

May 10, 2013

Easy to install. Easy to customize the "notify" button. Can't ask for more than that! I look forward to see it work in my shop.

April 22, 2013

Update to my last review: This is a great app after using it the last couple of months one thing I think would be a great addition to this would be the ability to send a reminder email to customers say 10 days after the first email is sent.

April 5, 2013

Highly recommend! Great feature for the customer and great for us to keep track of inventory. Matt was extremely helpful and was quick to respond with all questions re customising.

March 19, 2013

Recommended! The app was well thought out and is highly customizable and works exactly as described. We did some additional customization to integrate with the look and appearance of our site, and have gotten it to work seamlessly thanks to Matt's help. It is looking to be a great investment for our business. Thanks!

Dec. 6, 2012

The app is great. Works perfectly. Plus, the developer is super responsive helping to customize the look. Can't recommend highly enough!

Dec. 5, 2012

THIS APP IS AWESOME!!! I don't know anything about building websites or coding and this was so amazingly easy to install and customize! I didn't like the way that green default button looked so I made my own button in Illustrator to fit my shop, saved it as a PNG to my assets in my template settings, and was able to upload it in the app page! It looks great, just the way I want it! I am so excited about this app! I am constantly having items in and out of stock so this is just what I needed!

Aug. 8, 2012

GREAT app; indispensable, really. Excellent support, too. Thanks guys!

July 20, 2012

Back in Stock is a great app. It's helping us assess customer demand for seasonal products in advance of ordering and adjust our ordering based on how many folks are requesting back in stock notifications. It also takes a load of back office paper work away by automating a function we used to have to keep track of in folders. The support is great and we've been able to easily integrate it into our online store and make it look and work like we need it to.