All reviews

Rating Breakdown

  • 5
    92% (789 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

James was very prompt and helpful in assisting me with a mistake I made. He emailed back that it was completed and followed up with me to ensure we can always reach out. This will make a big difference in our business and I am appreciative of this level of service and urgency.

Store

Ripton

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

great app from THESTEELSHOP.com we use this everyday thank you

Using app

About 4 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 29, 2023

We've used Back in Stock for several years now. It has all the functionality you need without trying to be something more. So many apps try to solve too many things. This is one app that gets it right.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Easy to use with shopify. Once I experienced that I was not working with my new theme customer service fixed it within one hour

Store

vieille

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

This is a great app that has driven a lot of revenue for us with no added effort. In addition, their support team gets an A+ for immediate help and resolution with a recent issue. Definitely recommend!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Simple to install, with a large amount of customization features that makes it blend well with our theme. Our customers enjoy their ability to be notified when out of stock items come back in and the ROI is wonderful. Recently, due to an update in Shopify and how it handles our theme a very small cosmetic with BiS occurred. I reached to the support and with hours it was fixed. Could not be happier!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Super !

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

This app pays for itself!

Using app

Over 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 22, 2023

perfect technial service, very helpful and friendly. thank you so much for your quick help and support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Had an issue with adding a discount and it was resolved in a couple of hours. Clear instructions and very helpful. Highly recommend this app.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Excellent customer/support service! :)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Killer app. Pays for itself!

Store

Fluf CA

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

We've had great experience with Back in Stock for nearly 5 years now! It's a great tool for both us and our customers and the tech support is always prompt and helpful. Perhaps best of all, they're open to suggestions and updates and changes suggested by customers who use it every day. Highly recommended!

Using app

About 5 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 2, 2023

Best support team!! They solve any question or issue quickly and easily :) The app is a must in our store

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

great service, good tool!

Store

LAVISA

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Fantastic app & customer service! This one is essential to running our online store and is hassle free to use, plus looks great from the customer's end. Super happy with it.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 18, 2023

Great tech support - we have recently updated our store theme, there was issue with back in stock working with this theme - the Back in Stock resolved this within 12hrs of the message we sent them and the solution works perfectly

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Great app, works exactly as it says and CS support is great

Store

Adanola

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 18, 2023

super responsive tech support team!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Does exactly what you need and none of what you don't.

Using app

Over 5 years

Total reviews

3

Average rating

4.7