All reviews

Rating Breakdown

  • 5
    92% (779 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2023

Since incorporating your app into my website, it has played a pivotal role in generating substantial additional revenue for my company. The feature that allows us to seamlessly notify customers when their desired out-of-stock products become available again has been a game-changer. This functionality has not only helped us retain loyal customers but has also significantly boosted our sales. One aspect that truly sets your app apart is the exceptional customer support. Whenever we've had inquiries or needed assistance, your team has been incredibly helpful and responsive. It's reassuring to know that we can count on your prompt assistance whenever we need it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Love this app so far and customer service has been outstanding.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Fast response, and problem solved within 24 hours. Excellent service!

Store

Ejis

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Does exactly what we need and good support

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Excellent app, well worth adding to my shop! Great customer support as I wanted a bit of help customizing the placement and font. Highly recommend.

Store

Ovate

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

One of the best apps I have on my store. They are always helpful and dependable when you have issues and need them. Also I make a lot of money through utilizing this app.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

App eccezionale per avvertire i clienti, quando il prodotto è di nuovo disponibile! Lo staff mi ha aiutato a configurare il pulsante per il mio tema in 10 minuti. Consigliatissima

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Great app! Easy to Use. Responsive Customer Service. Customizable. Easy to Integrate. Can't ask for much more than that.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Excellent app! Really helpful to see what stock I should get in. Also on hand via email to help me with any queries so thank you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

This App is a must for all shopify stores, it brings in huge sales consistently. I am not technical at all so was a little nervous to trouble shout something with the tech team, but I had no need to be worried. They responded really quickly with a clear instruction to resolve my issue. Love this App and their support team

Store

Comfizz

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

This app is crucial for us, and it should be for all merchants who manage a lot of SKUs and inventory. We had an issue with email deliverability, but once we reached out to Jorge, he fixed the issue by creating a subdomain. Now, we can rest assured that the notifications go straight to the inbox rather than to spam. A well-deserved 5 stars!

Using app

About 1 year

Total reviews

6

Average rating

5.0

3 / 5 Share

Aug. 26, 2023

The app is ok if you have a single language store. But they state it's "Multi-language" compatible, which it is not. I am using Shopify markets with multiple languages, each market has a own domain. But the app does do not support this. So all they support is subfolder language like baseurl/en baseurl/de. Using multiple domains for each language is very common, so I have no idea why they state it's multi language compatible. I made some suggestions to fix this, but they don't want to fix it. Update after the reply: This still means you do not support shopify markets as it should be. I have for example 2 different domains, each pointing to another market in my one shopify shop ( one French, one German ), but you do not support the multi language feature because I am not using subdomains, but normal domains for each market. This is a basic Markets function that is not supported. So thats a big pitty. I moved over to another app "Restock Rocket" that do support Shopify Markets with different main domains.

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

Developer Reply

Hi there, Thank you for the feedback. We reviewed your interaction with our support and noticed a misunderstanding from our side. While we don't support one single Back in Stock account for multiple Shopify stores, we do support Shopify Markets stores with multiple subdomains. With multilanguage enabled, Back in Stock fetches locales from Shopify and automatically display the appropriate currencies and labels. It also allows you to create different email templates and sign up popup forms, and more. Please contact us and we will be happy to assist you in enabling the multilanguage feature. We would also appreciate any further suggestions, as we are introducing beta features for Shopify Markets and would love to hear your thoughts. Thank you again, and apologies for the inconvenience.

5 / 5 Share

Aug. 9, 2023

Brilliant customer service with this App.. Jorge has been so efficient and helpful in replying quickly to my enquiries. I would absolutely recommend this App, especially for a small business. Many thanks, Amber.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

It works very well, has plenty of features (more than we need!) and the support is fast, friendly and good.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Great app! Easy to use. Gives a lot of insight on customers preferences and generates revenue from the alerts.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Simple, functional, and intuitive interface. Excellent customer support, they made the adjustment I needed quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Amazing app, very simplified and customer service is second to none!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

I highly recommend this app!! Best app if you are looking for an app that help you with your stock alerts!

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 18, 2023

Wonderful and easy app to use, and very great support! Would definitely suggest it to anyone who needs a back in stock notification widget.

Using app

About 3 years

Total reviews

2

Average rating

5.0