MS Barcode Labels & Generator
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Hi Dance in Saga, Thanks for the 5-star review! It truly means a lot to our team! If you ever need help, our support team is always here with you. Best regards, Magestore Support Team
Installed, requested chat, waited 30mins, despite msg coming up saying it would be "moments". Uninstalled App! Simples
Hi Franky’s Bowtique team, Thank you for sharing your experience with us, and we sincerely apologize for the wait you encountered when reaching out via live chat. At the time your message came in, our support team was temporarily offline. As a small support team, there may be short periods when we are unable to respond immediately. As soon as we were back online, we followed up shortly afterward to respond to your message. However, we understand that the delay, especially with the automated message indicating a quick reply, was confusing and frustrating. We truly appreciate your feedback, as it helps us improve how we communicate chat availability and response expectations more clearly. If you are open to giving the app another try, we would be happy to personally assist and ensure everything works smoothly for your store. Please feel free to reach out again and we will prioritize your request. Kind regards, Magestore Support Team
Support is excellent!
Hi, We’re glad the app meets your needs. Thanks so much for the kind words!! Please feel free to reach out anytime you need assistance. Best regards, Magestore Support Team.
Had a few questions regarding setting up my SKU's and had great help over the chat fucntion.
Hi Munro Wheels, Thank you very much for your 5-star feedback! It is really a big encouragement for me and my whole team in this journey when developing our app! No words can express how happy and grateful we are. Please don't hesitate to contact us anytime you need or have further questions, we are always more than ready to help you! Best regards, Magestore Support Team.
Hi, Thank you for the 5-star feedback! It’s a great encouragement for our team. Please feel free to reach out anytime if you need support.
APP AND CUSTOMER SUPPORT IVY ARE AMAZİNG!!!
Hi, Thank you for the kind 5-star review! It’s very motivating for our team as we continue improving the app. We’re always happy to help if you need anything. Regards, Magestore Support Team.
Nice
Hi, Thank you for the kind 5-star ratings! It’s a huge motivation for our team as we continue improving the app. We’re always happy to help if you need anything. Regards, Magestore Support Team.
So easy to use.
Hi, We truly appreciate your kind words, it means a lot to our entire team! Please don’t hesitate to reach out if you need any help. Regards, Magestore Support Team.
Great app and top of that professional team always work with you to get result, Ivy was awesome and she help me on Christmas day can't say how satisfy I am definitely recommended for business
Hi, Thank you very much for your 5-star feedback! It is really a big encouragement for us on this journey when developing our app! Please don't hesitate to contact us anytime you need, we are more than ready to help you! Best regards, Magestore Support Team.
I was having a hard time setting up my brother QL-800 printer. Ivy from support connected remotely and solved my problem in 2 minutes! Best product support i have seen in many years - And this for a free product. Truely one of these magic moments in our so greedy and manipulated world.
Hi, Thank you very much for your kind words! It is really a big encouragement for us on this journey when developing our app! Please don't hesitate to contact us anytime you need, we are more than ready to assist you! Best regards, Magestore Support Team.
The app works as intended for our jewellery rat tail barcodes. The support was excellent, especially support team member Ivy, who took great personal care from installation through to rollout. Every detail was assisted with and implemented for us. Thank you.
I was having a TIME setting up a scanner and printer to use for a retail shop. After testing a few apps, I quickly stuck with MS Barcode Labels & Generator as it was so easy to use AND the customer support has been phenomenal. Ivy has helped me many steps of the way. After being very ready to give up due to some printer issues, Ivy managed to find a solution so quickly- I was blown away. This has been the best customer experience I've had with literally any app or software, I can't thank the team and Ivy enough. Now the store can finally live in the 21st century!
Features are lacking for this app, and modifications can take up to 2 months, this is not viable. Wished we would have started our system with another app, now we're kind of stuck with them.
The app works easily and well and the help and support from Ivy was excellent.
great assistance and easy to use!
Tech support was able to troubleshoot my issue with the labels
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