All reviews

Rating Breakdown

  • 5
    97% (242 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 85% (210)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2025

This app is great and so is the customer service support staff. The app quickly and efficiently generated barcodes for all of my product. Then when I went to put in my template, the labels I purchased from Amazon were not listed. I was having trouble making my own template and wanted to just upload the template that came with the stickers themselves. I used the customer service chat and they quickly generated a template for me and it worked perfectly!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you very much for your 5-star feedback! It is really a big encouragement for our whole team on this journey when developing our barcode app! No words can express how happy and grateful we are. Please don't hesitate to contact us anytime you need or have further questions, we are always more than ready to help you! Best regards, Magestore Customer Success Team.

5 / 5 Share

May 7, 2025

EXCELLENT customer service. Way out of my element doing this and ran across an error I didn't know how to fix. They had me up and running in no time!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2025

I have been working with Ivy for a couple of days to figure out why my jewlery labels were not printing out in a way that could be read by my barcode camera. She went above and beyond to help me and after 2 days she figured it out! I am so grateful for the amazing service she provided!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

Excellent service; went above and beyond.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Helped me efficiently get my product to work! clear and simple walk through

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

It's so user friendly and their customer service is fantastic and ready to help when needed. It's been my savoiur moving from my old system to shopify, it's truly amazing 10/10

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2025

Very user friendly, quick and helpful! The support team was great and responded in less than a minute. Highly recommend!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Ivy was incredibly patient in helping set this up and I would have no hesitation in recommending this company to others. She really was great in helping to solve our set-up problems which involved a thermal label printer.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

This was one of the best support chats I have experienced in any app in the Shopify App Store, Ivy was quick, to the point and helped me solve my problem! Thank you! I will be using MS Retail Barcode Labels as much as possible!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

ótimo suporte

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Ivy was absolutely fantastic! She helped build our template for our labels and made every adjustment that we wanted. She also took the time to make it so our labels barcode would be connected to our shops custom SKU's instead of just the barcode of the product itself. Overall she took about an hour and a half to 2 hours of her time to really set us up for success

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

they have been nothing great so far!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Just started using this app, and what I can definitely say is that the support team is amazing.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2025

Customer service is exceptional and quick to respond. They helped me fix my printing issue in under 5 minutes. The app is great for my small business and makes inventory and printing barcodes a breeze. If you haven't got this app you are truly missing out. Old Men Disc Golf

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

the best app for barcode printing

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

What can I say, the app is great and easy to generate and print labels in bulk , user friendly and support from Ivy is phenomenal. She is quick to respond and very easy to work with, helped with all my silly requests!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2025

This app is fantastic, don't think twice or try the many others like I did! this app goes above and beyond, the features it provides an ease of use is great and the customer service is absolutely brilliant.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Out of all the apps I have used on the Shopify App store this has to be the best the support from Ivy was second to none and she stayed with for for 1.5 hours helped me setup the system and design labels, do not hesitate in getting this app it is a no brainer!!! Labels work perfectly and it is easy to use! THANK YOU so much Ivy you are a superstar!!!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

April 3, 2025

When choosing which barcode app I wanted to use with my Shopify store - I chose MS Retail due to the reviews and positive experiences other customers had received. I'm here to say they're 5 star. The app was easy to use and learn. I did reach out to their customer service team, Ivy. Ivy was absolutely wonderful and helped me for over a hour figure out a trouble shooting issue with my printer. She then went the extra mile to help me with the layout of my tag. It was a wonderful experience! I highly recommend this app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Amazing customer experience and quick setup, would recommend.

Using app

5 days

Total reviews

1

Average rating

5.0