BayEngage Email Marketing, SMS

Nov. 20, 2024

Mace has been an invaluable asset for our email marketing. His knowledge of the platform, trends and customer service is second to none. We're constantly learning from him and it's greatly appreciated. It's great to know that he has our back and only has our best interest and wants us to succeed.

Nov. 13, 2024

The Team at BayEngage has been extremely helpful through the on-boarding process and attentive with any issues or questions that have come up since. Our rep Vim is always quick to respond to any questions we have and work with us to figure out the best solution for us.

Oct. 7, 2024

The team at BayEngage has been absolutely fantastic. Their entire team has been friendly, knowledgeable and very helpful. I am very happy that we made the switch to BayEngage for our email marketing and reviews.

Sept. 6, 2024

Ron and the team have been super helpful with the onboarding and ongoing management of our reviews. They're a great company to work with.

July 12, 2024

We recently switched to TargetBay from another provider, and instantly saved 3-figures on our monthly plan. Quickly learned that our previous provider had us on a shared server with thousands of other clients, which seriously damaged our sender reputation. TargetBay placed us on a dedicated IP, and upon our first campaign, we experienced almost a 50% open percentage right out of the gate -- something we have never come anywhere close to in the past!

June 10, 2024

Great so far! Going above and beyond and Pat, Ron and KJ really helped me out getting setup and to take things to the next level.

June 3, 2024

Ron has been absolutely incredible in helping us set up our account as well as teaching us the necessary details we have missed. Truly appreciate working with him and the team. You will not regret working with them either.

May 30, 2024

BayEngage has been incredibly helpful in mass marketing to our customers. They have functions for automated emails, some customer activity tracking, SMS options, and more depending on what you're looking for. Ron has been a very useful asset in helping us figure out any issues that we have and provide some suggestions on automations we could set up, and assisting on how to set them up if we need help.

April 18, 2024

We moved to Shopify and were sent to another company by our developer. We were using both Bay Engage and Target Bay. Wish we had never left. Glad to say we are back to this team that actually cares about their customers. They know what they are doing and the results are better.

March 22, 2024

We recently upgraded our services with targetbay to include their marketing and rewards program, and the cross integration has been a game changer. The transfer over from our last rewards program was seamless, and the customer service is attentive and incredibly helpful. Ron is sure to walk me through any questions I have and helps attend to any issues I've come across.

Feb. 19, 2024

Service is always good, a lot of functionality for far lower price than other email co's. Ron is always there to help me as my dedicated account rep, always recommends new functionalities and ideas.

Dec. 7, 2023

The best! Thank you, KJ. The initial set-up was painless. I really appreciated being walked through the whole process. You don't find that type of support everywhere.

Oct. 18, 2023

Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.

Oct. 9, 2023

I've used every major email campaign platform over the last 15 years. BayEngage provides the best support out of all of them. I wish every company supported their product as well as BayEngage does.

Sept. 25, 2023

Great experience. Saving a ton of money. Dont be fooled by the high presure companies.

Sept. 20, 2023

The customer service is incredible. I have a dedicated person whom I can email or call anytime I have questions or need advice about how to use the app. So much better than the other app I was previously using.

Aug. 9, 2023

Ever since we moved from another email/sms platform over to BayEngage, it has been a breath of fresh air. We have received great service and if there are ever any questions/concerns, the team gets back to us faster than I even expect. I'm even saving on the cost from what I was paying another platform before coming over to BayEngage. Highly, highly recommend using them!

Aug. 8, 2023

We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!

Aug. 3, 2023

Ron was so helpful in going over all the features of our account and helped me create multiple automations and campaigns to capture sales and emails. He was very responsive when I was having issues with a feature and was able to set up a meeting ASAP to help me correct the issue I had created. Thank you Ron!

July 19, 2023

I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours!