All reviews

Rating Breakdown

  • 5
    90% (62 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2022

BayEngage has been great to work with so far. They are very concerned with our success, highly responsive, and willing to meet our individual needs. The interface to the customer (us) is excellent, easy to understand and very logical. I've been particularly impressed with their onboarding process and speed at which they have gotten us up and running. I would highly recommend BayEngage!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Great App. We onboarded several months ago and the support team is excellent. They are continually adding new features for SMS and EMAIL campaigns PLUS the owner of the company called me personally and asked "my thoughts" on anything they could do to improve. I was pleasantly surprised. :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

The BayEngage application and staff have both greatly improved our e-mail marketing program. The templates are eye-catching, professional, and highly customizable. BayEngage allows us upload and segment our customer databases, whether they come from Shopify or elsewhere. This allows us to have a single place to update our subscriber list and create tailored e-mail campaigns for certain groups of customers. The BayEngage staff has always been helpful in keeping our e-mail program as efficient as possible. They are US-based, easy to reach, and have been responsive to any requests we have submitted. There are many other BayEngage tools we hope to explore in the future, and would like to thank Pon, Danielle & the BayEngage staff for the success we have had with their program!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

We couldn't be happier working with BayEngage. It's rare you get such great customer service and phone and email support so you know your maximizing this app and service, thanks Danielle!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

I have used Klaviyo and Mailchimp in the past, but switched to TargetBay and have never been happier. Very easy to use and integrate with my Shopify store and the customer service has been second to none.

Store

TENSnet

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Bay Engage is an intuitive, easy to use system that makes creating campaigns super easy! Customer support from Danielle is a 10 out of 10! In addition, the team at Target Bay is very proactive and made sure my email deliverability is in prepared for ever evolving terms and from major platforms like google and yahoo. Big thanks to the entire team at Bay Engage!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

I have been using this app since the Fall of 2021. In addition to the features, which are great, I especially value the excellent customer support which is always, timely, accurate and courteous.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Everyone is very helpful with showing you how to use their system. It is very easy to use and fast! Really enjoy BayEngage.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

We have used this company (Target Bay) for quite a few years now, and the team is amazing. They stay on top of all the communication. If I didn't know how to do something, they were there with a screen share walking me through it. I am a busy business owner, like most of you reading this. I don't have time to follow through on TONS of my passion projects as well as some important ones. The team at Target bay / BayEngage will take this off your plate and free you up to do more important things. Give them a try, you won't regret it. Shopify Store since 2015 Business established 2008

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 3, 2021

This email marketing app is user-friendly and intuitive unlike most email apps. You can copy and edit directly from an existing campaign and send emails on the fly. The tech support and customer support is the best in the industry very professional and easy to get in touch with. 5+++++

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2021

I have tried many apps to handle my emails for my company. However, none have had the templates that I needed except BayEngage. They are very colorful and professional. Their customer service is very helpful too. Putting the emails together is easy to do but if I ever feel stuck, they step in and help. If I had to state one thing that I would improve, it would be the ability to write a review for this company. It is very difficult to write a review. I had to go to the backend of my shopify store, copy it's 'shopify URL' and paste it in the box requesting my store name. It would not allow me to type it in no matter how I typed it. Been trying for months. Just figured out a work around today. Overall, I am very pleased with this company. Would highly recommend its services. I am now trying out their retargeting ads through Target Bay. They did all the coding, which helped alot. Thanks guys!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2021

We really love what this app has done for our campaigns. We're able to work much more quickly. We love the integration with Shopify.

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 1, 2021

I was new to their templates and had a question so I reached out for help and immediately was given advice how to use. I didn't wait too long after exchanging a few emails. It is very convenient, and straightforward to use, I was just super tired and felt the need to reach out for help. Customer service is 100%. Templates are given which make it a huge plus! Definitely recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

We love this new app and highly recommend it! So far, it meets our email marketing needs by integrating well with our Shopify platform, and makes life simpler for our small business.

Using app

27 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

I'm very much looking forward to utilizing the BayEngage app for my sales/marketing. Seems quite intuitive and straightforward, with great features. Thank you, TargetBay/BayEngage team!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

I feel like a true web designer using this app (spoiler: I am not one). Easily create beautiful email templates to send to all your customers with this user friendly platform. The possibilities are limitless and they have the BEST CUSTOMER SERVICE. 5 STARS

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Hi have used Bay Engage and Target Bay for a few years now and have had no issues. The messages are super easy to create and schedule. I like the tracking and reporting the best as I get a true picture of how my messages are performing. I would highly recommend using them.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Great team! Very attentive and willing to assist us to achieve our marking goals. App works great and is user friendly. Highly recommend.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

I was so afraid that I I couldn't afford the services as I am a very small shop, but you can't NOT have this app. I have been assigned someone I adore (AK/Bala) and they have walked me through every step of the way. If you're hesitant, sign up for a demo and see everything they can do for your site! I'm so glad to be working with them!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

The best! We have had tremendous success using BayEngage. It is a very robust platform that continues to grow with us. This app lets us get extremely detailed with our emails, and includes features like A|B testing, which is valuable for our market research. The support staff is also great and really made the onboarding process painless! Danielle, our BayEngage Account Manager, has been there with us all along the way, and has been a huge help with getting our marketing department familiar with this new software.

Using app

5 days

Total reviews

6

Average rating

5.0