Beae Landing Page Builder
Beae - The most modern page builder app for Shopify
Rating
4.9
feedback
987
chart
#320
All reviews
Rating Breakdown
May 3, 2024
O sistema tem alguns bugs, de salvamento e exibição de background, vs vezes você salva um trabalho em andamento e ele não salva, se deixar muito tempo sem salvar o sistema perde tudo, a dinamica de configuração de designe é muito ruim, as configurações de algumas coisas obirgaroriamente devem ser feitas em descktop e também em mobile senão, não funcionam corretamente, mas a pior parte de tudo , foi o atendimento feito pela Dominique, que mesmo eu mostrando os erros no meu dispositivo, ficou dizendo que o sistema não tem problemas. Utilizo diversos sistema e existe problemas de todos os lados, inclusive erros meus, mas ser tratado desta forma não é legal.
Dear Squadafum, This is Cass Harper, Customer Support Manager at Beae. First and foremost, I want to extend my sincerest apologies for the inconvenience you have encountered while using our platform and for the support that did not meet your expectations recently. Clearly, we have not achieved the high standards of service quality and effectiveness that you rightly expect from us. We are continuously striving to improve our product and sometimes, unforeseen glitches occur during development. We are extremely grateful for your valuable feedback on the issues you have experienced, which helps us quickly resolve them and enhance the quality of our product. We are fully aware of the technical issues you have pointed out related to saving functions and design settings across different devices. Our team has been actively investigating and addressing these issues to improve your experience. Regarding your interaction with our support team, specifically with Dominique, I apologize for the inconvenience. Dominique has made efforts to find a solution, but due to a lack of full understanding of the new version, her response may not have been adequate. We are reviewing our training processes to ensure that all team members are well-equipped to handle such urgent concerns. As a manager, I am truly sorry that I was not available to oversee your support on that day. Please allow us the opportunity to make amends and improve. We value each piece of feedback as it continually helps us to improve. I hope you will give us a chance to restore your faith in our service. Rest assured that I and my team will always be ready to assist you, and we consider our success tied directly to your success with Beae. Thank you for your understanding and patience. We are committed to providing you with a better experience in the future. Sincerely, Cass Harper | Customer Support Manager
May 3, 2024
you need to install this ap, if you wanna save money, time, energy, and all you need to focus is marketing, i wish i could rate this app more than a 5/5
Hello there, Thank you for your enthusiastic recommendation! We're thrilled to hear that you've found our app to be so beneficial, saving you money, time, and energy, and allowing you to focus on marketing. Your satisfaction and success are our top priorities, and we're delighted to have exceeded your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way! Best regards, Jesse Beae Support Team
May 2, 2024
Easy and clear to use and excellent support that quickly responds and helps.
Store
My Store
Using app
27 days
Hi there, Thank you for your feedback! We're thrilled to hear that you find our app easy and clear to use, and that you're pleased with our excellent support. Providing quick responses and helpful assistance is our priority, and we're glad we could meet your expectations. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help! Best regards, Jesse Bear Customer Success
May 1, 2024
Amazing customer service, helped me solve an issue within minutes.
Hi Daniel, I'm Cass from support team. Thank you so much for your kind words. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Cass | Beae Customer Success Team
May 1, 2024
Very convenient application, you can move blocks with images and text around the screen. Easy to implement your design ideas. Fast and efficient customer support service.
Store
My Store
Using app
6 months
Dear Val, I'm Cass from Beae app. Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products. Don't hesitate to contact us. We are always ready to support you 24/7. Best regards, Cass | Customer Success Team
May 1, 2024
The customer support is fantastic! Sophie assisted me with setting up the mobile view. Works perfectly now.
Dear, I'm Sophie from Beae app. Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products. We hope to continue to serve you in the future. That is a great motivation for us to keep trying every day. Don't hesitate to contact us whenever you need. Best regards, Sophie | Customer Success Team
April 30, 2024
I just installed this app yesterday and boy, it's very easy to use and the results are really fantastic looking. I couldn't be happier with the results. The UI is great, their support is phenomenal and I'm using the free plan at the moment. I can see myself creating a lot of great looking custom pages that was much more difficult to do using other Landing Page apps in the past. I can't say enough about their support. They respond right away, are very friendly, knowledgeable, and helpful.
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our app very easy to use and that you're happy with the fantastic results it provides. It's great to know that you're enjoying the UI and finding our support phenomenal. We're delighted that you're using the free plan and that you can see yourself creating many great-looking custom pages with our app. Providing fast, friendly, knowledgeable, and helpful support is our priority, and we're glad to hear that we've met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience remains exceptional! Best regards, Jesse Beae Customer Support
April 30, 2024
Dominique helped me to build my page.. a new one with Beae... Thanks..
Hi there, It's Dominique here from Beae support team, hope you are doing well, Thank you so much for spending time rating us full stars of service and app quality, we do appreciate your trust and support, please don't hesitate to contact us any time you need help, we're available 24/7! BR Dominique
April 27, 2024
Amazing customer service
Dear Ray, I'm Cass from Beae app. Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products. Don't hesitate to contact us. We are always ready to support you 24/7. Best regards, Cass | Customer Success Team
April 27, 2024
What a beauty. I loved your support and I loved the application and I hope to add more updates because this helps us a lot in our work.
Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Beae Customer Success Team
April 26, 2024
Superb customer service - duke
Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Beae Customer Success Team
April 24, 2024
I needed help changing a few things on the website builder that I was trying out. It is indeed freeform and doesn't restrict you from designing freely. It reminds me of Adobe Muse. Cass ( Support ) was very knowledgable and new how to fix my problem very effectively. He was also very polite and very quick with replies. Overall this is a great app and Im glad I stumbled upon it. This is 10x better than PageFly and Shogun......and no I'm not getting paid for this review.
Dear Chaun, I'm Cass from Beae. I hope this message finds you well. Thank you so much for sharing your thoughts on our services! We’re absolutely thrilled to hear from you and are so grateful for the insights you've provided. Every bit of feedback helps us to keep things innovative and exciting, ensuring that we always deliver the best. We can't wait to show you what's next, and we’re looking forward to seeing you again soon. Thanks for being such an awesome part of our community! Best Regards, Cass | Beae Customer Success Team
April 24, 2024
A great app that for me personally was the single easiest to use and understand. Something was not clear to me and the support answered and advised me within a few minutes (more like seconds :-). I would like to express a special thanks to Dominique, who is really in her place. I myself like to solve things right away, and she solves them better than I would on my own. She solved my request with incredible speed and amazing efficiency and directed me perfectly. This is what it looks like when something is done right. I applaud!
Hi there, It's Dominique here from Beae support team, hope you are doing well, Thank you so much for spending time rating us full stars of service and app quality, we do appreciate your trust and support, please don't hesitate to contact us any time you need help, we're available 24/7! BR Dominique
April 24, 2024
This app is honestly the best page shopify page builder, i have tried other popular page builders with great reviews , i had to give them up because they are so fruastrating to edit that it feels like coding , but this app is diffirent, it honestly feels like i am customizing a shopify premium theme, because of it easy to use drag and drop editor, its honestly huge relieve that i found this app, you just have to try it to see what im talking about. its abosolutly stunning
Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Beae Customer Success Team
April 24, 2024
Superb support 24/7. Excellent
Dear , Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future. That is a great motivation for us to continue trying every day. Don't hesitate to contact us whenever you need. Best regards, Duke| Customer Success Team
April 23, 2024
Compliqué un peu au début, mais une fois qu'on jase avec le soutient très simple et efficace!
Hello, Thank you for sharing your experience! We're glad to hear that although it was a bit complicated at first, you found our support team to be very simple and efficient once you engaged with them. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Jesse Beae Support Team
April 22, 2024
Dominique from the support team was great! Helped me change a "Product" page to a "Page" page type in a few minutes with a personal video example of already completing it for me!
Hi there, It's Dominique here from Beae support team, hope you are doing well, Thank you so much for spending time rating us full stars of service and app quality, we do appreciate your trust and support, please don't hesitate to contact us any time you need help, we're available 24/7! BR Dominique
April 22, 2024
Great app with great customer support. I highly recommend you speak with them if you ahve any questions or hesitataions and dont forget to take the first 6 hours offer
Dear George, I'm Cass from Beae app. Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products. Don't hesitate to contact us. We are always ready to support you 24/7. Best regards, Cass | Customer Success Team
April 19, 2024
Perfect experience. Do not underestimate what you can do with this app. Your business can turn from a nightmare to a dream with this. Download it. The assistence never ever failed me. Always nice and competent. They saved me a lot of time with their knowledge.
Store
My Store
Using app
About 2 months
Dear Van Truong, I'm Cass from Beae app. Have a good day! Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future. That is a great motivation for us to continue trying every day. Don't hesitate to contact us whenever you need. Best regards, Cass | Beae Customer Success Team
April 19, 2024
I download and try lots of apps. Many are disappointing for a host of reasons. beae however has been suprisingly useful and very helpful to me. If you need to simply make landing pages as I did, without a lot of complexity and hassle with learning new software, then Beae is the way to go. The oages can be created very fast. They tightly integrate with Shopify. The templates you can use to design your pages are great. Yet the whole thing is very simple to use. Thats the key in my view. No wasted time.
Hi there, Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Kian | Beae Customer Success Team