BeProfit ‑ Profit Analytics for Shopify

BeProfit ‑ Profit Analytics

BeProfit: Real-Time Profit Tracking for Shopify

Rating

4.4

feedback

350

Reviews

chart

#361

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    58%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify app are quite mixed, with several users expressing dissatisfaction with the app's functionality and customer support. Common themes include issues with inaccurate data, slow response times from customer support, sudden changes in pricing plans, lack of transparency regarding refund policies, and the removal of previously offered free plans. On the positive side, some users appreciate the app's features for tracking profits and expenses, as well as the support provided by the team.

Highlights

Issues with inaccurate data and functionality, slow customer support response times
Sudden changes in pricing plans and lack of transparency on refund policies
Removal of previously offered free plans
Appreciation for tracking profits and expenses features
Positive feedback on customer support and team assistance

Rating Breakdown

  • 5
    94% (329 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

BeProfit is an absolute game-changer for tracking and optimizing business profits! This app makes it incredibly easy to see my true earnings after expenses, ad spend, and fees—all in one intuitive dashboard. The real-time insights help me identify my most profitable products and pinpoint areas where I can improve. I love how seamlessly it integrates with my e-commerce store, providing clear and actionable data that allows me to make smarter financial decisions. If you want to take control of your profits and scale your business effectively, BeProfit is a must-have!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

March 17, 2025

We've been using BeProfit now for over 18 months and have really appreciated the insights that it has given us from a financial reporting perspective. We love the live CPA and BCAC features and being able to integrate our 4 separate stores across shopify and amazon to get a holistic picture. There are so many features, the list is to long to talk about here. One thing where they could improve is some of their LTV metrics, to get it a bit closer to some competitor apps like lifetimely. But regardless, what features they offer now outweigh that shortcoming. Support has always been good and communicative with us, responding quickly.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review. We are always looking to improve our product and improving LTV is on our roadmap. Looking forward to continue and support your profit and business growth.

5 / 5 Share

March 9, 2025

BeProfit has completely transformed how I track and understand my business profits! Before using this app, I struggled to get a clear picture of my true earnings after expenses, ad spending, and fees. Now, everything is presented in an intuitive dashboard, making it easy to see my real profit margins, most profitable products, and where I need to optimize. One of the best features is the ability to break down costs and revenue streams in real-time, allowing me to make data-driven decisions with confidence.

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the review. Looking forward to continue and help you discover more ways to unlock growth and profitability.

1 / 5 Share

Feb. 10, 2025

This is not a trustworthy company. I installed this app via Shopify, but never initiated a free trial. Instead, I emailed back and forth with their support and they agreed to give me a much longer 45 day trial. This was not through shopify, but through the app developer directly. They NEVER stated they would begin charging me automatically after the 45 days were over. I have the full email thread as evidence. There is no gray area here. They never stated this. I did not realize they were charging me ($449 per month!) for 2 months. When I realized 4 days after the 2nd charge, I contacted them. They refused to refund me. They said the charge was processed through Shopify and they could not do anything. Howeve, this was abolutely not true. I contacted Shopify support and they confirmed the the charges were NOT processed through Shopify. I again contacted this developer and they again refused to do anything about this. I never provided credit card information directly to this developer. NEVER. This means the app developer utilized credit card info from Shopify to illegally charge me directly. I have informed American Express and they will be investigating. I also plan to escalate this issue with Shopify. Shopify should not allow app developers to leverage credit card information from Shopify to charge separately. This should be illegal. Let's hope a company this shady is not allowed to continue providing services for Shopify.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

We’re sorry to hear about your experience and appreciate the opportunity to clarify the situation. We extended your free trial to 45 days—well beyond the standard trial period—to give you additional time to evaluate the platform. As with all trials, the subscription automatically begins at the end of the trial unless canceled beforehand. This information was clearly displayed on the payment confirmation page when activating the extended trial, including the exact date and amount of the upcoming charge. Regarding the billing, all charges were processed through Shopify as part of your app subscription. We (or any other Shopify vendor) do not have direct access to or control over billing outside of Shopify’s system, nor do we store or process payment details independently. Shopify handles all app charges via their platform, and any concerns regarding billing can be further verified through Shopify Support. While we were unable to process a refund, we offered to credit your payments toward a future plan and provide an additional two free months when you're ready to move forward. We understand this may not have been the resolution you were hoping for, but we stand by our policies and remain open to working with you in the future should you decide to continue using BeProfit. If you have any further questions, feel free to reach out.

1 / 5 Share

Feb. 3, 2025

I had a terrible experience with this app. I requested a refund on the same day that the services were due to renew, as we no longer needed them. To my surprise, the refund was rudely declined. When I asked why, I was told it was because of their "policy." However, after reviewing their terms and conditions carefully, I could find no mention of a no-refund policy. It seems like they simply make up policies on the spot to avoid giving refunds. I find it incredibly frustrating and unprofessional that they declined my request without providing clear justification or referencing their actual policies. Transparency is key, and this app lacks that completely. I will not be using their services again, and I highly recommend others to be cautious before committing to anything with this company.

Using app

About 3 years

Total reviews

8

Average rating

4.5

All reviews

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