BeProfit ‑ Profit Analytics
Boost Profits with Real-Time Analytics, Insights and P&L
Rating
4.5
feedback
345
chart
#390
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
61%
-
More than a year
22%
Reviews Summary
The reviews for the Shopify App are quite mixed. While some users praise the app for its functionality and customer support, others express frustration with issues such as incorrect data, slow response times, and changes in pricing plans. Positive themes include the app's comprehensive tracking features, user-friendly interface, and helpful customer support. On the other hand, negative themes revolve around data inaccuracies, unresponsive customer service, and dissatisfaction with pricing changes and plan updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 16, 2024
shows wrong data and the customer support dont answer to emails! ai chatbot couldnt help either! they charge 100$ a month for this! uninstalled and not recommended!
Sept. 26, 2024
I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ♂️
July 31, 2024
The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.
May 29, 2024
It is a great app, but they took away the free plan they used to offer.
Thank you for your review, Mike. We appreciate your feedback and understand your concern about the transition from our free plan to a paid plan. Our support team has reached out to you via email to discuss how we can better assist ZATShop. We value your partnership and look forward to resolving this for you.
April 17, 2024
At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time to delete this app and say goodbye. I can track expense on my own since I"m such a small business. I might check out trueprofit as mentioned in another app.
Thank you for your feedback and for being a valued user of BeProfit with Daily Ritual Boutique. We understand your concerns about the transition from our free plan to a paid plan. Our goal is always to provide the best possible value to our users. Our support team has reached out to you via email to discuss your case and find a solution that suits your needs. We hope this helps, and we look forward to continuing to support you.
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