BeProfit ‑ Profit Analytics
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We've been using BeProfit for a while now and it has really helped us stay on top of our numbers. The insights are clear and useful, making it much easier to track profitability. The support team has also been incredibly helpful and kind. Highly recommend!
Thank you so much for your wonderful review! We're thrilled to hear that BeProfit has been instrumental in helping you track your numbers and profitability. It's great to know that our insights are making a difference for your business. We're also delighted that our support team has been able to assist you effectively. Your recommendation means a lot to us! If you ever need further assistance or have any feedback, please don't hesitate to reach out.
BeProfit is an absolute game-changer for tracking and optimizing business profits! This app makes it incredibly easy to see my true earnings after expenses, ad spend, and fees—all in one intuitive dashboard. The real-time insights help me identify my most profitable products and pinpoint areas where I can improve. I love how seamlessly it integrates with my e-commerce store, providing clear and actionable data that allows me to make smarter financial decisions. If you want to take control of your profits and scale your business effectively, BeProfit is a must-have!
Thank you so much for your glowing review of BeProfit! We're thrilled to hear that our app has been a game-changer for your business, helping you track and optimize your profits effectively. It's rewarding to know that you're finding value in our intuitive dashboard and real-time insights. Our team works hard to ensure seamless integration with e-commerce platforms and to provide the actionable data businesses need to make smarter financial decisions. Your feedback motivates us to continue enhancing our features and providing the best possible experience for our users. We appreciate you taking the time to share your positive experience, and we're committed to supporting your business growth journey. If there's anything else we can do to improve your experience with BeProfit, please don't hesitate to reach out!
BeProfit has completely transformed how I track and understand my business profits! Before using this app, I struggled to get a clear picture of my true earnings after expenses, ad spending, and fees. Now, everything is presented in an intuitive dashboard, making it easy to see my real profit margins, most profitable products, and where I need to optimize. One of the best features is the ability to break down costs and revenue streams in real-time, allowing me to make data-driven decisions with confidence.
Thank you for the review. Looking forward to continue and help you discover more ways to unlock growth and profitability.
This is not a trustworthy company. I installed this app via Shopify, but never initiated a free trial. Instead, I emailed back and forth with their support and they agreed to give me a much longer 45 day trial. This was not through shopify, but through the app developer directly. They NEVER stated they would begin charging me automatically after the 45 days were over. I have the full email thread as evidence. There is no gray area here. They never stated this. I did not realize they were charging me ($449 per month!) for 2 months. When I realized 4 days after the 2nd charge, I contacted them. They refused to refund me. They said the charge was processed through Shopify and they could not do anything. Howeve, this was abolutely not true. I contacted Shopify support and they confirmed the the charges were NOT processed through Shopify. I again contacted this developer and they again refused to do anything about this. I never provided credit card information directly to this developer. NEVER. This means the app developer utilized credit card info from Shopify to illegally charge me directly. I have informed American Express and they will be investigating. I also plan to escalate this issue with Shopify. Shopify should not allow app developers to leverage credit card information from Shopify to charge separately. This should be illegal. Let's hope a company this shady is not allowed to continue providing services for Shopify.
We’re sorry to hear about your experience and appreciate the opportunity to clarify the situation. We extended your free trial to 45 days—well beyond the standard trial period—to give you additional time to evaluate the platform. As with all trials, the subscription automatically begins at the end of the trial unless canceled beforehand. This information was clearly displayed on the payment confirmation page when activating the extended trial, including the exact date and amount of the upcoming charge. Regarding the billing, all charges were processed through Shopify as part of your app subscription. We (or any other Shopify vendor) do not have direct access to or control over billing outside of Shopify’s system, nor do we store or process payment details independently. Shopify handles all app charges via their platform, and any concerns regarding billing can be further verified through Shopify Support. While we were unable to process a refund, we offered to credit your payments toward a future plan and provide an additional two free months when you're ready to move forward. We understand this may not have been the resolution you were hoping for, but we stand by our policies and remain open to working with you in the future should you decide to continue using BeProfit. If you have any further questions, feel free to reach out.
I had a terrible experience with this app. I requested a refund on the same day that the services were due to renew, as we no longer needed them. To my surprise, the refund was rudely declined. When I asked why, I was told it was because of their "policy." However, after reviewing their terms and conditions carefully, I could find no mention of a no-refund policy. It seems like they simply make up policies on the spot to avoid giving refunds. I find it incredibly frustrating and unprofessional that they declined my request without providing clear justification or referencing their actual policies. Transparency is key, and this app lacks that completely. I will not be using their services again, and I highly recommend others to be cautious before committing to anything with this company.
Thank you for taking the time to share your experience. I sincerely apologize for the frustration you encountered and for the lack of clarity regarding our refund policy. Your feedback has been invaluable. After discussions with our team, we've reviewed and updated our policies to ensure they're clearly communicated in our terms and conditions. The situation you described doesn't reflect the level of service and transparency we aim to provide. We would welcome the opportunity to make this right. If you're open to it, I'd like to connect you with our onboarding specialist to discuss your specific situation and explore options that might better meet your needs. We're constantly learning and improving based on customer feedback like yours. Please feel free to reach out to us directly at [email protected] if you'd like to discuss this further. Again, we apologize for your experience and appreciate your honest feedback.
The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.
Thank you for the review and sorry for the bad service. BeProfit was recently acquired by Viably and we are now relaunching all services including support. Would love to go on a call to discuss your needs and challenges, and going back to giving great service. Our App is still one of the leading in the industry and with the acquisition we plan to make it even better. Please contact our support and ask to setup a call with us.
They took all my store data. After answering a lot of questions, they said that the data was missing and asked me to contact customer service. The first impression is very bad. If I change my mind, I will be sharing it here. Edited: Quick Note: Don't waste your time
Hi Oyunacakcın, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our app. Losing store data and facing difficulties with customer service is certainly not the experience we want for our users. We have recently implemented a full self-serve onboarding service to ensure a smoother and more reliable experience. We invite you to give BeProfit another try and continue your onboarding process with this new service. If you need any assistance, please reach out to our support team, and we will be happy to help. Your satisfaction is important to us, and we hope to improve your experience with BeProfit.
Super Bad Experience. Staff super slow to respond. I get one response a day.... On March 7th I noticed Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate They said they have escalated but its been a week and half for it to get here. Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.
Hi PuppyPad, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. Our goal is to provide timely and effective support to all our users, and we regret that we did not meet your expectations in this case. We understand how critical accurate data is for your business, and we are deeply sorry for the delays and issues you've encountered. Our team has been working diligently to resolve your issue, but we acknowledge that our efforts fell short. Please know that we take your feedback seriously and are committed to improving our response times and support processes. If there's anything more we can do to assist you during this transition, please let us know. We value your long-term partnership with BeProfit and are here to support you in any way we can.
This app works very well. It allows you to track all your profits and losses from TikTok ads to Facebook ads, while also calculating all the fees from Shopify in a straightforward manner. The reason I am giving this app 4 stars is due to its pricing. For small businesses, the monthly cost may be prohibitive.
Hi Timberssonic, Thank you for your positive feedback and for highlighting the features of BeProfit that you find valuable. We're glad to hear that our app helps you track profits and losses across different platforms and fees straightforwardly. We understand your concern about the pricing for small businesses. Our team is always looking for ways to provide the best value for all our users, and your feedback is invaluable in helping us improve. If you have any specific suggestions or additional feedback, please don't hesitate to reach out to us. Thank you for using BeProfit, and we look forward to continuing to support your business.
I've been using BeProfit for the last few months and it has just made everything so much easier. It's super comprehensive and easy to navigate and the team has been really supportive too. I definitely recommend it!
Thanks so much for recommending us. We're happy to hear you're finding the app useful and easy to navigate. Cheers :)
Top geholpen!
We're happy to hear you're enjoying your experience with BeProfit. Thanks for the review!
Great service, great product!
Thanks for your review! It's great to hear you’re loving both our service and product! We're here to make sure your experience keeps getting better and better.
Recommended for any online store / business owner that wants to get a really good and accurate grasp on how their stores are doing. It's also extremely helpful for optimising profit margin and other relevant metrics
Thank you for sharing your experience, your feedback is valuable to us! We’re glad to hear that our solution has helped you better understand your store’s performance and optimize your profit margin. Happy profit-optimizing :)
Intuitive app, it helps to better understand the metrics of your business. Hope to have a higher stability in the future, but it worth the investment.
Thanks for your review! We're glad you find the app intuitive and helpful for understanding your business metrics. We're definitely on it to improve stability. Your input and support are super valuable to us!
We have been using BeProfit for 3-4 months now and it's been a great experience so far. We've been able to use this tool to identify several areas where we could quickly improve our margin that otherwise would have been difficult to identify. Their team is also incredibly helpful and quick to respond to questions and feedback. They have already made several improvements to their platform based on feedback our team has had. They are always open to our thoughts on their platform and honest about what might be out of their immediate scope. I can't recommend BeProfit enough and am looking forward to continuing to use their platform and work with their team.
Thanks so much for your detailed feedback! It's great to hear that BeProfit has been instrumental in improving your margins and identifying key areas for growth. Your recommendation means a lot to us :)
Super robust dashboard, team is responsive and takes feedback seriously and can execute with speed. Highly recommend for anyone serious getting their KPIs dialed and monitoring the health of the business.
Thank you for your amazing review! We're thrilled to hear that you find our dashboard robust and our team responsive. We're here if you need anything, happy optimizing :)
BeProfit has transformed the way we manage our online store's finances and has become an indispensable asset for our business growth. It really impressed me with its seamless onboarding process and user-friendly interface. I can now quickly access real-time data on sales, expenses, and profit margins. No more manual calculations or time-consuming spreadsheets - BeProfit does it all with ease - we are now better equipped to make data-driven choices that maximize our revenue and profitability. In addition to its exceptional features, the customer support team at BeProfit has been nothing short of outstanding. They are prompt, knowledgeable, and always ready to assist with any queries or technical issues, making my experience with the platform even more rewarding.
Wow, your review has truly made our day! It's amazing to hear how BeProfit has become a key part of your business growth. Knowing that our solution is helping you make data-driven decisions is exactly what we strive for. We're here to continue providing you with the best experience and support for your ongoing success!
The app is super great in providing snap shot of daily sales, keep track of the pulse of my business in terms of ROI and ad spend so that i can make better decision on which area of my business to focus on or trim . definitely recommended .
Thanks for sharing your experience with the Shopify community! We're thrilled to hear that our app is helping you keep track of your business's metrics. Your recommendation means a lot to us, and we're here to keep providing the tools you need to optimize for profit!
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