BeProfit ‑ Profit Analytics
Boost Profits with Real-Time Analytics, Insights and P&L
Rating
4.5
feedback
345
chart
#388
All reviews
Rating Breakdown
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Oct. 16, 2024
shows wrong data and the customer support dont answer to emails! ai chatbot couldnt help either! they charge 100$ a month for this! uninstalled and not recommended!
Sept. 26, 2024
I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ♂️
July 31, 2024
The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.
May 29, 2024
It is a great app, but they took away the free plan they used to offer.
Thank you for your review, Mike. We appreciate your feedback and understand your concern about the transition from our free plan to a paid plan. Our support team has reached out to you via email to discuss how we can better assist ZATShop. We value your partnership and look forward to resolving this for you.
April 17, 2024
At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time to delete this app and say goodbye. I can track expense on my own since I"m such a small business. I might check out trueprofit as mentioned in another app.
Thank you for your feedback and for being a valued user of BeProfit with Daily Ritual Boutique. We understand your concerns about the transition from our free plan to a paid plan. Our goal is always to provide the best possible value to our users. Our support team has reached out to you via email to discuss your case and find a solution that suits your needs. We hope this helps, and we look forward to continuing to support you.
April 15, 2024
April 3, 2024
They took all my store data. After answering a lot of questions, they said that the data was missing and asked me to contact customer service. The first impression is very bad. If I change my mind, I will be sharing it here. Edited: Quick Note: Don't waste your time
Hi Oyunacakcın, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our app. Losing store data and facing difficulties with customer service is certainly not the experience we want for our users. We have recently implemented a full self-serve onboarding service to ensure a smoother and more reliable experience. We invite you to give BeProfit another try and continue your onboarding process with this new service. If you need any assistance, please reach out to our support team, and we will be happy to help. Your satisfaction is important to us, and we hope to improve your experience with BeProfit.
March 28, 2024
Auch für uns als Deutsche Firma ist die App sehr gewinnbringend. Der Kundensupport ist sher hochwertig und hilft einem sehr
April 2, 2024
Super Bad Experience. Staff super slow to respond. I get one response a day.... On March 7th I noticed Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate They said they have escalated but its been a week and half for it to get here. Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.
Hi PuppyPad, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. Our goal is to provide timely and effective support to all our users, and we regret that we did not meet your expectations in this case. We understand how critical accurate data is for your business, and we are deeply sorry for the delays and issues you've encountered. Our team has been working diligently to resolve your issue, but we acknowledge that our efforts fell short. Please know that we take your feedback seriously and are committed to improving our response times and support processes. If there's anything more we can do to assist you during this transition, please let us know. We value your long-term partnership with BeProfit and are here to support you in any way we can.
March 3, 2024
This app works very well. It allows you to track all your profits and losses from TikTok ads to Facebook ads, while also calculating all the fees from Shopify in a straightforward manner. The reason I am giving this app 4 stars is due to its pricing. For small businesses, the monthly cost may be prohibitive.
Hi Timberssonic, Thank you for your positive feedback and for highlighting the features of BeProfit that you find valuable. We're glad to hear that our app helps you track profits and losses across different platforms and fees straightforwardly. We understand your concern about the pricing for small businesses. Our team is always looking for ways to provide the best value for all our users, and your feedback is invaluable in helping us improve. If you have any specific suggestions or additional feedback, please don't hesitate to reach out to us. Thank you for using BeProfit, and we look forward to continuing to support your business.
Feb. 8, 2024
beprofit has a good support team but their app is not doing so well. it doesn't update my stats correctly and often glitches. I messaged their support team about this and all they could say was "sorry, our system was down and now its back up" well this happened again so i'm deleting the app. Plus now they raises the prices even though the app hasn't improved at all. The app worked well the first few months i had it but now it's gone downhill. I downloaded trueprofit today and it works perfectly and they have a mobile app so I would recommend that.
Hi RARE JEWELRY, Thank you for your feedback and for recognizing our support team's efforts. We apologize for the issues you've experienced with our app, We understand how frustrating this must be and are committed to improving our service. Our team has been working hard to address these technical issues, and we've rolled out several updates aimed at enhancing performance and reliability. We would love for you to give BeProfit another try and experience these improvements firsthand.
Jan. 29, 2024
I've been using BeProfit for the last few months and it has just made everything so much easier. It's super comprehensive and easy to navigate and the team has been really supportive too. I definitely recommend it!
Thanks so much for recommending us. We're happy to hear you're finding the app useful and easy to navigate. Cheers :)
Jan. 28, 2024
Before BeProfit, it was really hard to track every single cost down to the last detail. This app really saves you a lot of time and lifts a huge weight of your shoulders. You can see your actual profit in real time as well as on every single order. This gives you the intel you need to make executive business decisions in order to scale correctly.
Your review totally made our day! We're so glad to hear how BeProfit has been a game-changer for you, making it easier to track costs and profits. Here's to scaling new heights together!
Jan. 10, 2024
Top geholpen!
We're happy to hear you're enjoying your experience with BeProfit. Thanks for the review!
Jan. 9, 2024
Great service, great product!
Thanks for your review! It's great to hear you’re loving both our service and product! We're here to make sure your experience keeps getting better and better.
Dec. 21, 2023
A must for every small brand owner. The customer support team is amazing!
Thank you so much for your review! We're happy to hear that our customer support team could make a positive impact. Your feedback means a lot to us!
Dec. 15, 2023
Recommended for any online store / business owner that wants to get a really good and accurate grasp on how their stores are doing. It's also extremely helpful for optimising profit margin and other relevant metrics
Thank you for sharing your experience, your feedback is valuable to us! We’re glad to hear that our solution has helped you better understand your store’s performance and optimize your profit margin. Happy profit-optimizing :)
Nov. 27, 2023
Every shopify store must have app to install to track all your cost and profit, which can make your business going long term, their UI/UX is very simple and beginner friendly to set it up!!
Big thanks for recommending us as a must-have for Shopify stores. We're super glad you find our solution user-friendly. We're here if you need anything! Cheers :)
Nov. 23, 2023
I just wish I had found this years ago! Really great software, that gives in-depth details of all of your business expenses and spends. eCommerce businesses have a huge amount of expenses and hidden costs. Its always been a challenge for us but BeProif solves that without spending hours on spreadsheets. Aside from the App itself, the support is fantastic. I had an issue. Sent a message to the team and it was picked up and sorted the same day. Highly recommend.
Thank you for your great review! We're so happy that BeProfit has made managing your business finances easier. We appreciate your recommendation and are here to assist whenever you need us!