BF Size Chart & Size Guide
Shopify Size Chart App for Shopify
Rating
4.8
feedback
142
chart
#518
All reviews
Rating Breakdown
Review RSS Feed
Feb. 23, 2025
Using it but discovered it doesnt work, it shows up when i come on the page and when i select a colour, it dissapears and doesnt come back only when refresh, and if i select any colour again, it dissapears again
Thanks for your feedback and sorry for the trouble you experienced. After investigating the issue, we found it was caused by a conflict with the third-party app Swatch King. We've since made our app fully compatible with it, and we also added a custom positioning setting based on your specific request. Everything should now be working smoothly, but if you notice anything else or need further help, feel free to reach out — we're always here to help! We hope you'll consider updating your review if things are working well now. Martin Relentless Apps
Oct. 27, 2024
A rudimentary app that offers simple features. I don't think it's designed for commercial-level businesses. I have to build my charts each and every time I list a new product, which is frankly redundant, tiring, and frustrating. Plus, there's no way to save your charts, so that you can use them again—you're forced to create a chart every single time. Incredible that they weren't able to figure this out from the start. Currently looking for a replacement.
Thank you again for your feedback. Since your review, we’ve made several important updates to address the exact concerns you raised. You can now duplicate size charts, which makes it much easier to reuse charts across products without starting from scratch. We've also added the ability to customize the position of the chart—like placing it right next to product options—to better fit your store layout. In addition, we’ve significantly improved loading performance for merchants with a large number of size charts, and we’re excited to share that we've introduced a built-in unit converter, allowing your customers to easily switch between cm and inches. We’re a small two-person team based in California and are always working to improve based on feedback like yours. If you’d be willing to give the app another try—or update your review if things are working better now—we’d really appreciate it. Thanks again for using our app, and don’t hesitate to reach out if you need anything. Jon Relentless Apps contact@rentlessapps.com
Oct. 2, 2024
Applciation completely buggy, impossible to create anything, app loads continuously
Hi Joe, we fixed this with the most recent upgrade of our app. I also went ahead and issued you store credit towards your first bill. Jon Relentless Apps contact@relentlessapps.com
March 11, 2023
Worst app ever. Do not download! It will ruin your shop rendering it completely useless. You will loose orders and your ads budget too. They take alot of time to reply even when your business is stopped because of their app Don't download!!!!
I am sorry you had issues with our other app Variant Option Product Options. I am sorry it took us 3 hours to reply to your email this morning. We already fixed your issue. I didn't see any emails about our size chart app and I see it working correctly on your store. If you are having any issues with our size chart app please email us and we can look into it.
Nov. 30, 2022
I created dozens of size charts (partially because they don't have conversion from Inches to CM so for each chart I had to create and link two charts) through the app that were then somehow deleted. I know that they were saved because I saved each chart multiple times to see how it appeared on the product pages. I cannot tell you how gut wrenching it was to spend hours building out size charts, take a break, and come back to everything gone. I spoke to support and they had no solution for me so I had to find a different app.
I am sorry you had issues with the app Kalila. We always responded quickly to all your questions and tried our best to recover the lost data. Since your issue we have created an export/import function so you can save a backup of our data. We also made changes in our app to protect your data and prevent issues like this happening. We are always here to help if you want to give our app another try.
June 30, 2022
***SCAM ALERT*** they are making fool with them app. Not recommend. No customer service no response. Size chart automatically disappears after few mins and suffered huge sales loss. Nor recommended.
Hi Soha, I am sorry you had issues with our app. I emailed you right when I woke up (2 hours after you sent your email) When we looked into this everything was working correctly. We requested more information about the issue but you deleted our app before we had time to investigate the issue further. We have over 6,000 active customers and no one else has reported this problem. This is what leads me to believe another app may have deleted our app's data. We are just a two man team trying to make the best apps and give the best customer service. If you need any more help please contact us. Jon Relentless Apps
March 24, 2021
Size Chart is not showing up on my website before add to cart please check asap . Install it back to normal
Hi Rishabh, we fixed the issue :) There was a code issue that affected a small percentage of our customers that didn't have jquery installed in the theme. We also helped you fix your other issue with the second chart displaying. Please let us know if there is anything else that we can help with. Have a great weekend, Jon Relentless Apps