Rating

4.7

feedback

104

Reviews

chart

#578

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    11%
  • Less than a month
    58%
  • Less than a year
    14%
  • More than a year
    8%

Reviews Summary

Mergify is highly praised by ecommerce merchants for its efficiency in merging orders, saving time, reducing shipping costs, and streamlining order fulfillment processes. Users appreciate the app's ability to combine orders seamlessly, improve workflow, and prevent errors in shipping. The automatic merging feature, intuitive interface, and reliable performance are highlighted as key strengths of Mergify. Additionally, the Smart Suggestions, customizable merge rules, and support team's responsiveness are commended for enhancing the overall user experience. However, there are some mentions of confusion regarding plan limits and a small learning curve, but these do not overshadow the app's positive impact on order management and fulfillment.

Highlights

Efficiency in merging orders and saving time
Reducing shipping costs and streamlining fulfillment processes
Automatic merging feature and intuitive interface
Smart Suggestions and customizable merge rules
Support team's responsiveness and user experience enhancement

Rating Breakdown

  • 5
    84% (87 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    9% (9 ratings)

Reviews with Text

  • 98% (101)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 16, 2026

Overall, Mergify is a reliable tool for Shopify merchants who want to simplify order management. The ability to merge multiple orders into one shipment saves both time and money while improving the customer experience.

Using app

1 minute

Total reviews

8

Average rating

5.0

5 / 5 Share

March 14, 2026

What stood out to me was how smoothly it works with the order flow. Once it’s set up, you barely have to think about it. Orders get grouped correctly and fulfillment becomes simpler.

Using app

3 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 12, 2026

Mergify has been a great addition to our Shopify store as It automatically detects orders from the same customer and merges them into one shipment .This saves us shipping costs and makes our fulfillment process much more efficient and love it

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

March 11, 2026

We often get customers placing multiple orders within minutes. This app helps combine them into one shipment, which reduces confusion for our team and saves on shipping costs.

Using app

2 days

Total reviews

4

Average rating

5.0

1 / 5 Share

March 2, 2026

bad

Using app

10 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear your experience was bad. We weren’t able to identify the issue from the review alone, and we didn’t see any errors on our side. Mergify is designed for stores that need to merge eligible orders based on their settings, so if your workflow didn’t require merging (or the setup wasn’t aligned), it may not have been a good fit. We’ve reached out to help. Please reply so we can review your setup together, and if we resolve it, we’d appreciate it if you’d consider updating your review.

All reviews

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