Rating

4.7

feedback

106

Reviews

chart

#506

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    10%
  • Less than a month
    54%
  • Less than a year
    14%
  • More than a year
    8%

Reviews Summary

Mergify is highly praised by ecommerce merchants for its efficiency in merging orders, saving time, reducing shipping costs, and streamlining order fulfillment processes. Users appreciate the app's ability to combine orders seamlessly, improve workflow, and prevent errors in shipping. The automatic merging feature, intuitive interface, and reliable performance are highlighted as key strengths of Mergify. Additionally, the Smart Suggestions, customizable merge rules, and support team's responsiveness are commended for enhancing the overall user experience. However, there are some mentions of confusion regarding plan limits and a small learning curve, but these do not overshadow the app's positive impact on order management and fulfillment.

Highlights

Efficiency in merging orders and saving time
Reducing shipping costs and streamlining fulfillment processes
Automatic merging feature and intuitive interface
Smart Suggestions and customizable merge rules
Support team's responsiveness and user experience enhancement

Rating Breakdown

  • 5
    78% (83 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 98% (97)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 2, 2026

bad

Using app

10 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear your experience was bad. We weren’t able to identify the issue from the review alone, and we didn’t see any errors on our side. Mergify is designed for stores that need to merge eligible orders based on their settings, so if your workflow didn’t require merging (or the setup wasn’t aligned), it may not have been a good fit. We’ve reached out to help. Please reply so we can review your setup together, and if we resolve it, we’d appreciate it if you’d consider updating your review.

5 / 5 Share

Feb. 24, 2026

This app works exactly as expected. Mergify detects orders from the same customer and allows us to combine them easily. It saves time and keeps our order management organized without affecting inventory or analytics.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

This app does exactly what we needed—merges orders seamlessly and improves fulfillment efficiency. Now we ship fewer packages per customer and are seeing happier buyers.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

Mergify has simplified our workflow and reduced errors in our shipping process. It’s become an essential part of how we manage orders. Totally worth it.

Store

Clara

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Mergify has been a lifesaver for our fulfillment process. It automatically combines orders from the same customer, saving us time and reducing shipping costs. Simple and effective!

Using app

1 day

Total reviews

5

Average rating

5.0

All reviews

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