Mergify: Merge, Combine Orders
Merge & combine orders to save on shipping costs
Rating
4.4
feedback
29
chart
#219
All reviews
Rating Breakdown
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June 18, 2024
Recalculating shipping costs and refunds is a game changer. Highly recommended!
June 8, 2024
Mergify has transformed the way we handle multiple orders. The manual and automatic merging options are incredibly useful, and the feature to get merging suggestions is a nice touch.
May 31, 2024
The ease of merging orders is incredible. the process is seamless. recommend!
May 27, 2024
⭐⭐⭐⭐⭐ Incredible! This showcases Mergify potential to streamline operations. The practicality and efficiency make it a must-have. Five stars without a doubt!
May 23, 2024
⭐⭐⭐⭐⭐ Amazing! This provides valuable insights into Mergify capabilities. The ease of use and reassurance it offers are remarkable.
May 21, 2024
⭐⭐⭐⭐⭐ Great job! This really highlights how Mergify can revolutionize order management. The features are impressive, and the peace of mind it offers is invaluable.
May 19, 2024
I'm impressed! Mergify seems like the perfect solution for optimizing operations. The flexibility and practicality make it stand out.
May 16, 2024
App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.
Hi Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.
May 13, 2024
I'm impressed! Mergify seems like the perfect solution for optimizing operations. The flexibility and practicality make it stand out.
May 4, 2024
Mergify features, like recalculating shipping costs and refunding unused amounts, make it stand out. This content captures Mergify value perfectly. I recommended!
April 25, 2024
Mergify is highly customizable, allowing me to easily integrate it with our current fulfillment process. The support team is very helpful, making the integration process smooth and hassle-free. I highly recommend!
April 17, 2024
Great app. A bit complicated, but Tom helped a lot. The support team was incredibly helpful.
April 7, 2024
Deceptive "Free" Plan is More Like a Limited Trial I was initially drawn to the Mergify app based on its advertised free plan, promising 10 free merges per month. This seemed like a perfect amount that I'll ever need for my store. However, I was extremely disappointed to discover that the free plan had been drastically reduced to a mere 5 total merges, with no prior notice whatsoever. This change renders the "free" plan practically useless for any newly launched store, as 5 merges are quickly exhausted during the initial setup and testing phase. Here's why I'm leaving a 1-star review and uninstalling Mergify: The initial free plan was a major factor in my decision to install the app. The sudden and unannounced change feels misleading and unfair. With only 5 total merges, it's impossible to properly evaluate the app's value within my store's workflow. Not receiving any notification about such a significant change to the free plan is poor customer service. I cannot recommend the Mergify app and will be looking for a more transparent and reliable solution.
Thank you for sharing your concerns. We’re sorry for the confusion caused by the change in our free plan. To address this, we’re reverting to the original plan for users like you who joined us before the adjustment. This change was not intended to mislead, and we regret not communicating it more clearly. Your feedback is crucial in helping us improve. For any further assistance or queries, please don't hesitate to contact us.
April 7, 2024
Recommend this app for cutting shipping costs. Superb customer support. They added a custom functionality for our store.
March 28, 2024
Writing this review because Mergify introduced a feature upon our request! This has streamlined our operations. It's made combining orders a breeze, saving us on shipping.
We work hard to add features at the request of our users! I'm glad you're happy with Mergify!
March 1, 2024
Gross, they switched to 5 total merges and now you have to sub for $10 a month for 35 total, then it incrementally gets more expensive the more you use it. I'll take my Netflix subscription elsewhere; thank you
Hi I hope you're doing well. Mergify saves stores time and money. With Mergify, merchants can efficiently merge orders and save money on multiple shipping labels. We try to provide the best service for our customers. After two years of offering a comprehensive free plan, we decided to limit it so we could focus on our paid customers. The free plan is for testing the app and finding the best settings. We're more than willing to extend the free merges for any store if they need more to complete their tests and setup.