BestChat: AI Chatbot+Live Chat
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Amazing app. Made everything much easier for users. Thank you for founding this app seriously.
It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.
Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.
perfect！！！！！！！！
Hi Regen-tech,Thank you for your feedback and support. We truly appreciate it.👍
Hi Stockodea,Your feedback is like a sunshine on a cloudy day! ☀️
So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links.
Hi Simple Card, thank you for your positive feedback! 😊 We appreciate your suggestions and will seriously consider adding new features to enhance your experience.
I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.
Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!
Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time! The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable.
Hi NoxLumin, thank you for your amazing feedback! 😊 We’re glad AI smartly handles your product info. We hear your discount code idea and will consider it carefully! 💡
Hi omnia,We value your endorsement.
easy to set up and seems to be helping so far
Hi Smart Eats, thank you for your kind words! 😊 We’re glad setup was easy and the app is helping you so far.
Hi Tech Goods,Thank you for your feedback and support. We truly appreciate it.👍
Hello,SHANGMENG nails,We're thrilled with your feedback.😊
Nice application and easy to use. Would like more customization options.
Dear Steve, thank you for your feedback! 😊 We're glad you find the app easy to use. We’ll definitely consider your request for more customization options.
The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions
Dear Steve, we’re sorry to hear about your experience. Thank you for the feedback! 🙏 We’ll work on addressing the mobile functionality to improve conversions.
Compared to all I've tried. Amazing. This chatbot sounds so natural and is very sympathetic. I love that direct products are shown in the chat. I haven't trained the bot yet but I don't even feel like I need to.
Thank you, Elysian Wigs! It’s wonderful to hear our chatbot meets your expectations. We’re committed to keeping it great for you! 💖
Hi LUCIER,Thank you for the 5-star rating.
Great so far
Dear Renewable Outdoors, Thank you for your great feedback! We're thrilled you're enjoying it so far. Your satisfaction is our priority! 🌟😊
wow
Hey LISS | Living in Sunshine,Thank you for your feedback and support. We truly appreciate it.👍
Very nice loving it so far
Hello Beutra, We truly appreciate your kind words! It’s fantastic to hear you’re having a great experience. We’re here to make it even better! ✨🤗
It seems good, I don't have any experience yet... it seems there is enough adjusting
Thank you, candletown.net! We appreciate your thoughts and are glad you find it promising. We're committed to supporting you every step of the way! 💫
Wow, quite an interesting application,..I love it and will continue to use it.
Dear MazzyCosmetics-spa, Thank you for your amazing feedback! We're thrilled you find our application interesting and enjoyable. Your enthusiasm keeps us motivated! 🌟😊
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