All reviews

Rating Breakdown

  • 5
    90% (160 ratings)
  • 4
    4% (8 ratings)
  • 3
    4% (7 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

July 10, 2024

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

good

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

Great Tool, very easy to work with and easy to train.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Saffronice Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that you find BestChat to be a great tool and easy to work with. 😊Your positive feedback is incredibly motivating for our team.

3 / 5 Share

July 6, 2024

god

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your 3-star rating and feedback on BestChat. ⭐⭐⭐ We appreciate your honesty and value your input. 😊We'd love to understand more about your experience and how we can improve to better meet your needs. If you have any specific suggestions or concerns, please feel free to share them with us.

4 / 5 Share

July 6, 2024

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Hey Lookswala Thank you for giving BestChat a 4-star rating! ⭐⭐⭐⭐ We appreciate your support and are glad to see that you had a positive experience with our software. 😊If you have any suggestions or feedback on how we can improve to earn that fifth star, we'd love to hear from you. Your input is invaluable to us!

5 / 5 Share

July 2, 2024

nice

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your "NICE" review! Enter Green Buildings 😊 We're delighted to hear that you're enjoying BestChat. Your positive feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

June 28, 2024

Very good Chatbot, who learns fast and gives good answers

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Petidentity Thank you very much for your praise of BestChat! We are delighted to hear that you are satisfied with the performance of our chatbot and its ability to quickly learn and provide accurate answers. Your support and satisfaction are our top priorities, and your feedback motivates us to continue improving our products and services. 😊

5 / 5 Share

June 18, 2024

Using app

About 2 months

Total reviews

4

Average rating

3.0

Developer Reply

Hello Error 404 Shop Thank you very much for your 5-star rating! We truly appreciate your support. 🌟

5 / 5 Share

June 14, 2024

So far I'm finding the app very easy to use and the AI fairly refined in the process of learning and answering customers. As AI continues to evolve, businesses like mine will depend more and more on the help that it offers. As long as BestChat keeps up with the demands of the evolving business needs, they will have me as a loyal customer.

Store

Kewlus

Using app

21 days

Total reviews

8

Average rating

4.4

Developer Reply

Thank you very much for your feedback! Kewlus 😊 I am delighted to hear that you find BestChat easy to use and that our AI is effectively learning and responding to your customers' inquiries. It has been my pleasure to assist you with the installation of BestChat, and I am glad to see it positively impacting your business. As AI technology continues to advance, we remain committed to meeting your business needs.

5 / 5 Share

June 10, 2024

I am thrilled to share my experience with BestChat. This software has brought me numerous benefits and has significantly enhanced my customer service capabilities. The AI functionality is outstanding, helping me to serve, understand, and respond to my customers efficiently. BestChat is truly an excellent tool that has made my work much easier and more effective.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Candyshop Thank you so much for sharing your experience with BestChat! 😊 We're thrilled to hear that our software has brought you numerous benefits and significantly enhanced your customer service capabilities. It's wonderful to know that our AI functionality is helping you serve, understand, and respond to your customers efficiently. Your kind words motivate us to continue improving and providing the best possible service.

5 / 5 Share

May 27, 2024

BestChat has a great robot that can help me answer product questions and order inquiries 24 hours a day, and it can provide multi-lingual service, which is incredible. The convenient switching between robots and manual customer service allows me to combine humans and machines to provide customer service. I like it very much. Very good ai insghts, able to help me analyze my products and orders, and gave me good sales suggestions The ai help write function is very smart and is simply an excellent collaboration assistant.

Store

PandaCD

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello PandaCD Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you find BestChat's features, such as the 24-hour multilingual robot and the seamless switching between robots and manual customer service, to be so beneficial. It's great to know that our AI insights and collaboration tools are helping you analyze products and orders, and providing valuable sales suggestions. Your satisfaction is our top priority, and your kind words motivate us to keep improving. If you ever need any assistance, please don't hesitate to reach out. 🌟

5 / 5 Share

May 13, 2024

really great live chat app, everything you need and nice ui

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi JS Sports Prints & Frames Thank you so much for your kind words! 😊 We're thrilled to hear that you find BestChat to be a great live chat app with everything you need and a nice UI. Your feedback means a lot to us and motivates us to keep improving. If you have any suggestions or need assistance, feel free to reach out. 🌟

5 / 5 Share

Feb. 25, 2024

功能非常强大,关键是免费的APP

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

😊 非常感谢您的支持!我们很高兴您喜欢我们的应用!如果您需要任何帮助或有任何建议,请随时告诉我们。

5 / 5 Share

Feb. 23, 2024

Fantastic app, solved my customer care chat problem. I needed assistance and they were super fast. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear that! We're thrilled our app helped solve your customer care chat issue, and we're always here to assist you promptly. Thank you for your kind words!

5 / 5 Share

Jan. 28, 2024

介面簡單,好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些(例如:chat invitation 的語言,希望可以設定不同語言)。帳號的使用也希望可以有多個帳號同時登入(目前限制2個,但這部分可以跟客服溝通,他們會幫你申請)。整體來看,很OK

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

感謝您的寶貴意見!💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議,我們會仔細考慮。歡迎您隨時提供更多寶貴意見!

5 / 5 Share

Jan. 23, 2024

Quite easy to use, from install to get it up and running. Had a notification problem with my iOS app but customer support was quick and a reinstall solved it.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback! Glad to hear our app was easy to set up and use. If you encounter any issues in the future, our support team is here to help! 🙌🌟👍

3 / 5 Share

Jan. 9, 2024

looks good but when i install their smartbot, they don't seem to integrate together which is a bad thing, we cannot have two chats on one website. the logic should be smartbot -> human livechat. seems don't have such option on this.

Using app

About 4 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hi Aura Circle team, thank you for sharing your experience! We understand the importance of seamless integration between SmartBot and live chat. Your feedback is valuable, and we'll consider this as we continue to improve our platform. If you have any further suggestions or concerns, please don't hesitate to let us know! 🤔🛠️

5 / 5 Share

Jan. 4, 2024

it's simple and powerful, use this app for your online store.

Store

Omkou

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your recommendation!🌟We're delighted to hear that you find our app simple yet powerful. If you have any questions or need assistance, feel free to reach out to us anytime! 🤝

5 / 5 Share

Dec. 26, 2023

It provides a complete CHAT + CRM solution, and provides various on-line messenger interfaces. More importantly, it provides the file upload function, which is quite powerful and easy to use. The current price is 0 yuan. Everyone, don't miss this opportunity.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your positive review! 😊 We're delighted to hear you find BestChat valuable. Don't miss the current price of 0 yuan!

5 / 5 Share

Dec. 4, 2023

这个在线聊天软件的用户界面设计非常直观和用户友好。我很容易找到所有需要的功能,而且整体体验非常流畅

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

您的肯定是我们前进的动力!如果您还有其他想法或建议,欢迎随时与我们分享!