BestChat: Live Chat & Chatbot
Increase Sales & Support with Smart Live Chat and AI...
Rating
4.7
feedback
178
chart
#1,353
All reviews
Rating Breakdown
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Nov. 23, 2023
The interface is very nice and user-friendly, and the service is attentive! It is a good plugin and I hope it can be used for a long time
Thank you for your positive feedback, sheerherb! 🌟 We appreciate your support and hope you continue to use BestChat for a long time to come.
Nov. 23, 2023
Comparing many options, the ultimate choice for a chat tool, believe me, don't waste time looking for others.
We really appreciate your awesome review! 😊We're thrilled to hear that BestChat is your ultimate choice for a chat tool. Your confidence in us means a lot, and we're dedicated to providing you with the best service possible.
Nov. 20, 2023
I was looking for that chatbot app for a while, I tried several but none of them were as close to this one. The setup is super easy - there are a lot of useful options and the chatbot is so cool. Thanks a lot guys!
That's fantastic to hear! 🎉Making setup super easy and providing useful options are our goals, and we're delighted that you found the chatbot cool. Thank you for your kind words and support!
Nov. 16, 2023
Great service!
Hi FayeFur team, we're delighted to hear that you're enjoying our service! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out.
Nov. 12, 2023
Impressive for 15 minutes till I realized that it would remain visible to users even when it was not attended. We know from A/B testing this is a killer on Mobile for us, so had to uninstall because they said turning it off was not a feature. That warrants 4 starts. Giving this 3 stars because it remains on my site even AFTER being uninstalled. Such a waste of time chasing down how to finally get it off.
Thank you for your feedback, Lilly & Lime. We'll take your input into account for future improvements. If you need further assistance, please don't hesitate to reach out.
Nov. 9, 2023
It is a very useful app. You can install the reply software on your mobile phone. You can reply to customers in time even if you are not in front of the computer. The relevant reply information can also be customized. It also includes an email reply function. Customers can also reserve email information when they are not online. , in short, it is very useful, worth recommending, worth a five-star rating.
We love your positive feedback! 💖It's fantastic to hear that you find BestChat highly useful. Your recommendation and five-star rating mean a lot to us. Thank you so much!
Oct. 12, 2023
All features are available, user friendly, highly recommendable.
Thank you for your positive feedback! We're glad to hear that you find BestChat user-friendly and recommendable. If you have any questions or need assistance, feel free to reach out.
Sept. 25, 2023
In fact, I want to express my deep gratitude and appreciation to the work team. I have tried many applications. Including the paid price. But not all applications were compatible with my aspirations for my store. Until I found this app. Indeed, the application is very wonderful. Amazing app. Its availability on mobile phones is very important. I am confident that I will not lose contact with my clients at any time. Thank you, wonderful team, thank you Kyrie
We appreciate for your heartfelt words! Your appreciation means a lot to us. 🙏Thank you for being a part of our community!
Sept. 24, 2023
I've tried numerous chat apps over the years, but "Best Chat" truly lives up to its name! This app has exceeded all my expectations, and I can't help but give it a well-deserved 5-star rating. From the moment I downloaded Best Chat, I was impressed with its user-friendly interface. Navigating through the app is a breeze, and I love how intuitive it is. Whether you're a tech-savvy individual or just getting started with chat apps, you'll feel right at home here. Privacy and security are paramount in today's digital age, and Best Chat doesn't disappoint in this regard. End-to-end encryption is in place, giving me peace of mind knowing that my conversations are secure and private. But it doesn't stop there! Best Chat goes above and beyond with its array of customization options. I can personalize my chat experience with themes, stickers, and even custom emojis. It's these little touches that make the app so enjoyable to use. Best Chat also excels in terms of customer support. Anytime I've had a question or issue, the support team has been quick to respond and incredibly helpful. Their dedication to user satisfaction is evident, and it's greatly appreciated. In conclusion, if you're in search of the best chat app on the market, look no further than Best Chat. It combines a user-friendly interface, top-notch security, customization options, and outstanding customer support to provide a chat experience that truly stands out. I wholeheartedly recommend it to anyone looking for an exceptional messaging app. Five stars, hands down! ⭐⭐⭐⭐⭐
We're thrilled to hear that Best Chat has exceeded your expectations and earned a well-deserved 5-star rating! 🌟Thank you for recommending Best Chat to others! 🙌 We're committed to providing you with an outstanding messaging experience.
Sept. 18, 2023
Fast and convenient chat software.
Glad you find our chat software fast and convenient! 🚀 We're here to make your messaging experience seamless. If you need any assistance, just let us know!
Sept. 17, 2023
Responsive customer support, great features, clean app that works better than the other ones I tried in the app store. And its free. Couldn't ask for more. Cheers!
Cheers, InstaUEC! 🎉Enjoy a seamless chatting experienc with our app!
Sept. 11, 2023
The software is easy to use and the customer service is very professional.
We're glad to hear you find our software easy to use! 😊 Wishing you continued success with your online endeavors, and if you ever need assistance, feel free to reach out.
Sept. 8, 2023
no funciona encima la desinstalo y sigue en la web
Hola Vicente, Lamento la confusión e inconvenientes que experimentaste. Como expliqué en mi correo electrónico anterior, cuando desinstalas una aplicación de Shopify, por lo general, el código se elimina por completo. Sin embargo, a veces, lleva un tiempo que Shopify actualice la desinstalación. Acabo de visitar tu sitio web y parece que el ícono de chat de BestChat ha sido eliminado de tu sitio. Por favor, ten la seguridad de que este problema se resolverá por sí solo con el tiempo. ¡Gracias! Espero que tengas un maravilloso día.
Aug. 16, 2023
the service is good and easy to use. so I need to fill 100 characters. so just put some words to fulfill it.
We are so happy to hear that you find our service good and easy to use! ✌️ Your satisfaction is our priority!
Aug. 14, 2023
We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it. Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop. Thank you Alice!
We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!
July 23, 2023
This app looks complicated but very intuitive. And i can feel they are very committed and ambitious. I am doubting will they keep maintaining this big project.
Thank you for sharing your thoughts! Rest assured, we're dedicated to maintaining and improving this project. Your feedback motivates us to keep pushing forward! 💪🚀
July 22, 2023
One annoying feature is that the chat by default sents initial message to customer when he visits a page. Turning it off, so they don't have notification that automatic message was sent would be perfect.
Appreciate your feedback! We understand your concern and will consider improving this feature to enhance user experience. Have a nice day!
July 3, 2023
界面简洁明了，操作简单，有什么不懂的可以问客服，客服反应速度也很快，能尽量解决的问题都会给你尽量解决掉，总体来说是个刚起步的店铺很适合的一款插件，功能上可以检测顾客的实时在线人数、自带各种客服话术等，是一款很良心的插件！
很高兴您觉得我们的插件适合新开店铺使用。🙌我们努力提供有用的功能，期望给用户带来更大的价值！
June 27, 2023
Amazing app, tech team always to help. Easy installation. Highly recommended to any users and thank you team.
Hello Pets Care Needs team, thank you so much for your kind words and recommendation! Our team is always here to assist you whenever you need help. :)