BestChat: Live Chat & Chatbot
Increase Sales & Support with Smart Live Chat and AI...
Rating
4.7
feedback
178
chart
#1,353
All reviews
Rating Breakdown
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June 26, 2023
this api is quite simple and easy to customize for my online store, also is very useful the automatic translated prompt that depends on users browser. Hope you guys use it for your shop setting a chatbot easily.
We appreciate your recommendation and hope you continue to find our tools useful. Thank you for your support!🙏
June 21, 2023
This is one very good chatbot app that I can recommend to everyone. They have a lot of good functionality to choose and use from. I used their app for more than a week and I am very happy with their app and their support system. Thank you BestChat Team for the lovely app. Keep doing what you do best and prosper!
Your enthusiastic recommendation is greatly appreciated! 😊We'll continue to do our best and strive to add value to our users.
June 16, 2023
BestChat, Loved it the first time I used it, very convenient. Quick. And the customer service is very friendly. By adding this BestChat, I am sure the website conversion will become better. Can't wait. Recommend.
We love your words, Eccdo store! We're grateful for your support and enthusiasm! If there's anything you need, feel free to reach out anytime.
June 16, 2023
BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速，幾乎瞬間就能回應用戶的詢問，這種高效率讓人印象深刻。而且，他們的介面設計十分美麗，充滿現代感，使用起來非常直覺和舒適。無論是文字還是圖像，都呈現出高度的專業水準。
感謝您對BestChat的讚賞，YOUNGER！🌟 您的反饋激勵我們繼續提供更好的用戶體驗。如果您需要任何幫助，請隨時聯繫我們！🚀
June 16, 2023
its a good app for livechat.. and it also free for use and easy to use... i hope this apps will be grow fast
We're glad to hear your positive feedback! We also share your hope for its rapid growth. Looking forward to witnessing its development together! 🤝
June 15, 2023
We just installed this live chat APP, This is definitely what we are looking for. It comes with many features that we can use. And the APP support is very helpful. It will guide me on how to set up the APP.
That's fantastic to hear your kind feedback! We were happy to assist you with setting up the app. If you need further assistance, feel free to reach out! 👍
June 14, 2023
I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
It's wonderful to know that it has been a help for you. We're grateful to have you as a user! If you ever need further assistance, we're here to help.
June 13, 2023
I recently implemented this company's chatbot for my business, and I'm thrilled with the results! The app works seamlessly, delivering quick and accurate responses to customer inquiries. It has significantly improved our customer support experience, saving us valuable time and resources. I highly recommend this chatbot solution for its reliability and efficiency. Well done!
Thank you for recommending our solution and for your kind words! 👏 Improving customer support experience is our goal. We're delighted to hear about your positive experience with our chatbot. Thank you so much!
June 13, 2023
I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
We love your website too! 💖 We wish you continued success and growth! 🚀
June 13, 2023
相比其他对话插件，这个使用简单，不需要复杂的设置流程，界面清晰明了，功能也能满足需求，遇到问题客服响应也非常快，会主动耐心帮助解决问题，总体来说使用体验很好，非常适合我们这种新建的独立站卖家，强烈推荐！
非常感谢您的肯定和推荐！能为您的生意助力使我们的目标，如果您有任何进一步的需求，随时联系我们。
June 13, 2023
功能很丰富 有实时聊天和智能聊天机器人功能 界面干净 可以个性化设置，易于使用 我可以在网站、手机应用和社交媒体上无缝地与客户沟通。总之，BestChat为我提供了一种强大而方便的方式来提升客户服务体验。我强烈推荐它！
您的肯定让我们倍感荣幸，我们将继续努力，为您提供更多创新和令人满意的服务。
June 12, 2023
This app is great for new merchants, easy to set up and the customer service staff is very helpful in solving problems. Recommend using this online chat tool.
We appreciate your recommendation of our online chat tool! Thank you so much for your positive feedback!
June 8, 2023
After adding this app we felt it was a little more complicated to set up than others. Also, when a visitor initiates a chat, you cannot simply reply. You need to go into a tab and then click on the visitor and then initiate a chat from there. From here, after you click into the chat, your welcome text is sent ... not automatically when a visitor asks a question and they are waiting for you to respond. This complicates things a little. Also, after a visitor asks their first question, there is no-where for them to add to this if they need to add to their first message. They have to wait for you to reply or initiate the chat from your end. The app on iOS was glitchy and extremely slow and stopped working. Customization is limited as you cannot change the link colors in Quick Answers. They are set to blue. This being said, customer service is VERY GOOD. They were very helpful and tried to help us set it all up although we had already spent hours on it and by that time had had enough. if we had taken them up on the offer, maybe all would have been ok :) I think in time and with some updates this app will be amazing but for now it is not for us. Do note: If you uninstall YOU WILL need to contact Shopify to delete some fragmented coding as the widget does not delete when uninstalling.
Dear Stoned Hilda team, We would like to sincerely apologize for the inconvenience you experienced while using our app. We believe that there might have been some misunderstandings regarding its functionality. Although we tried our best to explain the situation, it appears that we were unable to provide a clear explanation. One of the key issues was the accidental closure of the ACD (Automatic Chat Distribution) button, which prevented the chat from opening directly. We were unaware that the app on your mobile device was not functioning properly. Our dedicated technical team is more than happy to assist you in resolving this matter. We regret to inform you that, at this stage, customization of the chatbot question link color is not possible. Additionally, if you uninstall BestChat, the code will be completely deleted. Please note that a few of our customers have encountered similar issues, as it sometimes takes time for Shopify to refresh changes. We appreciate your understanding and patience in this matter. Thank you for taking the time to provide your feedback, and we genuinely hope that you have a wonderful day ahead.
June 8, 2023
"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"
Your trust is our greatest asset! We will continue to work hard to live up to your trust and provide you with more surprises and value.
June 8, 2023
very fast and helpful support. I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min! Definitely recommend this APP!!
We are honored to serve you! Your feedback is a validation of our work. We will continue to work hard to provide you with more high-quality solutions to help you achieve your goals.
June 6, 2023
Great app with very easy to use features also with excellent customer support. Highly recommended for websites.
Your satisfaction is our top priority! We are thrilled to hear that you are satisfied with our app and customer support.
June 5, 2023
Nice APP for beginners and business starters They have nice customer service and the applications are useful and easy to use
We're especially excited to hear that you found our customer service team helpful. We're always looking for ways to improve, so your feedback is greatly appreciated. We're excited to see what you accomplish with our app!
June 2, 2023
I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.
Thanks for sharing your experience with BestChat! 🌟 We're thrilled to hear that you find it easy to use and seamless with your Shopify store. Thanks for the recommendation! 👍
June 1, 2023
This is the best live chat program I recommend to all store owners, thanks family bestchat-livechat&chatbot
It's our great pleasure to work with you, Smart Homes Live! Thank you for the glowing recommendation! 🎉
June 1, 2023
This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well
Glad to hear you're enjoying our app! 😊 We strive to make setup easy and support top-notch. If you ever need assistance, we're here to help!