BestChat: Live Chat & Chatbot
Increase Sales & Support with Smart Live Chat and AI...
Rating
4.7
feedback
178
chart
#1,353
All reviews
Rating Breakdown
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May 31, 2023
The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings
We are delighted to know you find our software user-friendly! 👏 Our team is dedicated to providing excellent support. If you need further assistance, feel free to reach out!
May 31, 2023
amazing support helped me set up quickly and it works really well. friendly service and quick. Thank you
Thrilled to hear our support team could assist you quickly. We're here to help whenever you need. Thank you for your kind words! 🙏
May 31, 2023
this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you
Thank you for the kind words! Ease of use is our priority! If you need any assistance, feel free to reach out to us.
May 30, 2023
里面的功能十分的好用 里面的功能十分的简单 能够满足日常的需求。而且客服十分的有耐心帮助你解决一切问题 如果你在找一款合适的LIVE CHAT，我个人认为这是一款十分不错的一个软件。强烈推荐这个软件
非常高兴您觉得我们的功能易用且实用！🙌 我们的客服团队随时为您解答问题。如果您正在寻找一款优秀的LIVE CHAT，不妨试试我们的应用！感谢您的推荐！
May 30, 2023
Very good app! Support is awesome, their response is very fast I wholeheartedly recommend this application.
Hi INTERIOR DÉCOR team, thanks for your glowing review. We hope you continue to find the value that BestChat brings to your business.
May 30, 2023
简单实用，很不错，希望开发更多的功能，比如自动翻译、社交媒体来信转到APPA接收这些功能都还不错，可以完善一下的，客服服务也很不错的，太多还蛮好6666666666666666666666666666
感谢您的宝贵反馈！我们会考虑您提出的功能建议，努力不断改进。如果您需要任何帮助，请随时联系我们的客服团队！😊
May 30, 2023
very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time. Edit, people, this app is better than the chat app of my phone company!!!!
Thanks for the fantastic feedback! Your time is valuable, and we're glad we could help save you some. Cheers to better chats! 🚀
May 29, 2023
I was very satisfied from the first moment I downloaded the application. there was only a small deficiency that I needed, when I shared it with their team, they made an effort to improve it. It's great that they value their users so much ! best app on shopify if you need live support and communication... in addition to this there are many other great features in the app !!
We appreciate your kind words! Your feedback is invaluable, and we're glad we could meet your needs. Here's to more great features! 🌟🌟🌟
May 29, 2023
BestChat has transformed my customer support on Shopify. The real-time chat, customizable features, and seamless integration make it a must-have app for any online store. Highly satisfied with the exceptional service it provides!
Thanks a lot for your fantastic review! We're thrilled to hear that BestChat has made such a positive impact on your customer support. Your satisfaction is our priority! 🤝
May 25, 2023
The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.
Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!
May 24, 2023
Nice review. Satisifed by using this app. Very happy about their instant customer support. Thanks for everything.
We're delighted to hear that you're satisfied with our app! 😊 Thank you for your positive feedback, and we're always here to help if you need anything.
May 23, 2023
I recently had the pleasure of using this incredible chat app, and I must say, it has exceeded all my expectations. I want to take a moment to express my utmost appreciation for the exceptional customer service I received from Alice. Her dedication and attentiveness have truly made my experience with this company memorable and enjoyable.
Thank you for your kind words about our team member, Alice. We'll be sure to pass along your appreciation! If you ever need assistance again, don't hesitate to reach out. 😊😊😊
May 22, 2023
The overall experience with BestChat is simply seamless and works perfect . Great Customer Support Service.
Delighted to hear you're having a seamless experience with BestChat! Thanks for highlighting our customer support. 🙏 If you ever need assistance, we're here to help!
May 18, 2023
This app is so easy to install, doesn't have any chat limits, the designs of it is friendly and appealing, and the best way is free of charge at this moment, so I advise anyone to install it, you can live chat with your customers from your phone(they have an app on ios and android). I really can't believe I found an app like this.
Thrilled to hear you're loving the app! 🎉It's fantastic that you find it easy to use and appreciate the design. 🎨 Thanks for recommending it to others! 😉👍
May 16, 2023
This app is actually really really well made, especially to be completely free with no hidden charges. My only thing is that you can't translate the app text. You can choose from preset translations, but I want to be able to customize all text anywhere on the app. The other thing is that there is no real sync with Shopify data. You can't see what people have in their cart, you can't see order history, you can't do anything with the customer account or Shopify orders. All you can do is see what page they're on and what info they used to self-identify. If it wasn't for those 2 things, it would be the perfect app. But I'm going to uninstall it because I need the other features.
Thanks for sharing your thoughts! We're glad you appreciate the app's quality. We'll definitely consider your feedback about customizing text and syncing with Shopify data for future improvements. If you ever change your mind, we'd love to have you back!
May 16, 2023
Good customer service, individual support and assistance. Useful tips for using the application. Thanks!
Appreciate the positive feedback! 🙌 Glad our customer service and tips have been helpful for you. If you ever need more assistance or tips, we're here to help!
May 16, 2023
Wonderful app with fantastic customizations, very happy with it and super happy that it's free. The only thing missing is maybe a selection for translating to your own languages, an option to add "other" to the languages tab because for example Lithuanian is not an option. But still very happy.
Your kind words mean a lot! 🌟 Your suggestion for language options is noted and we'll definitely consider it for future updates. Wishing you continued success with your endeavors! If you ever need further assistance, we're here to help.
May 11, 2023
This chatbox is the shit! not a 100% but a 99.999999 % what more you need to get hooked right now! Jokes apart, im just loving this app!!
Your humor caught us off guard! 😄 We're delighted that you're enjoying the app so much! Keep spreading the good vibes! 🎉
May 11, 2023
Loved this app when I first installed it, but then came across an issue where I could not login. Had to use another chatbot for a bit, but Kyrie and the team fixed my issue and I am now able to use their app. It's such a great app and you can customize quite a lot and really make it your own. One of the best chat apps I've seen so far, and they offer it free which really helps smaller or startups like myself. Customer service is almost always around and a pleasure to speak with. Thank you!!
Thank you so much for your positive feedback. We strive to provide the best service possible, and we're glad to hear we hit the mark.
May 10, 2023
这个软件对中文的适配很好，很适合我这种英文不太好的卖家。目前产品是免费的，对刚想入门shopify的卖家来说非常友好。客服支持也非常及时，希望以后会有一些AI相关的功能帮助我自主处理售前问题，还有一些社交媒体的深度集成功能。
非常感谢您对我们软件的认可和建议！我们会继续努力改进和添加新功能，以满足用户的需求。再次感谢您的支持！