All reviews

Rating Breakdown

  • 5
    90% (160 ratings)
  • 4
    4% (8 ratings)
  • 3
    4% (7 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2023

试用了很多类似的应用,都没有这个完美。安装使用很方便,外观,欢迎语,自动分配,自动回复,工作时间什么的,几乎所有能想到的功能都有。手机APP使用也很简单。客服服务也很好,帮我解决了个大问题。非常推荐。

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

提供方便易用的功能、满足用户的需求、为客户的生意带来价值,并为用户提供卓越的客户服务是我们的追求。感谢您的认可和推荐!🌟🚀

3 / 5 Share

May 5, 2023

This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.

Store

AOMUO

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

We're glad to hear that you find our software useful and our customer service responsive, AOMUO. Your feedback regarding the ability to see messages from customers directly is duly noted, and we'll consider it for future updates.

5 / 5 Share

May 5, 2023

This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Our team is dedicated to providing fast and friendly customer service, so we're delighted to hear that you've had a positive interaction with us. If you have any further questions or need assistance, don't hesitate to reach out! 🤝😊

5 / 5 Share

April 27, 2023

We are really enjoying this app. It has been an important addition to our business enterprise and development. We highly recommend this app.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. Your feedback is important to us, and we're grateful for your kind words.

5 / 5 Share

April 26, 2023

The application works well, the customer service response is fast, the problem is solved accurately and effectively, the application can do a lot of things, it is worth recommending the application

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Fast and accurate customer service is our priority, and we're glad we could assist you effectively. Thank you for recommending our application, and if you ever need further assistance, feel free to reach out! 🌟😊

5 / 5 Share

April 26, 2023

I just started using BestChat (my first try at a chat application). Super easy to setup and get going and they provide excellent customisation options for a free app. Support is top notch too, will definitely recommend it to others!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.

5 / 5 Share

April 25, 2023

Top ! J'adore, le service client est disponible et à l'écoute. De plus, visuellement, le chatbot est très beau !

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre excellente critique. Nous sommes ravis que vous appréciiez le design de notre application. Nous vous souhaitons tout le succès.

5 / 5 Share

April 20, 2023

Wonderful app. The most amazing part about them is their support team. Very helpful and always eager to help you out.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled you like our app! Our support team is dedicated to assisting you whenever you need it. Thanks for the positive feedback! 🙏

5 / 5 Share

April 20, 2023

Really perfect app, easy to use. I'm very impressed by the customer service, Kyrie is amazing, very responsive and helpful. Thank you BestChat

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Absolutely thrilled to hear that you're loving BestChat! 🌟 Kyrie and the team are dedicated to providing top-notch service. If you need anything else, don't hesitate to reach out. Thank you for choosing BestChat! 🚀

5 / 5 Share

April 20, 2023

Simple live chat widget that's easy to install & customise & also link to messenger, instagram & whatsapp. Also has an automated chatbot feature. Excellent customer service. Just installed but will play around with it more.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic to hear you're enjoying BestChat's versatility! 🎉 Dive into more features at your convenience, and if you need any assistance, just give us a shout. Happy chatting!

5 / 5 Share

April 19, 2023

I like this app. It has a friendly interface and many features like quick responses, prepared for you. There is also the mobile app (notifications about chat are useful for me). This is a free app and it's a pleasure to use it.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear you like our app! 😊 We're delighted to offer these features for free, and we're glad you're finding value in using our app. Don't hesitate to reach out if you need any assistance.

5 / 5 Share

April 18, 2023

I recently installed the BESTCHAT app on my Shopify store, and I am extremely happy with it. The app is easy to install and use, and it has helped me to improve customer engagement and boost sales. Rating: 5/5 stars

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. Your feedback is important to us, and we're grateful for your kind words.

5 / 5 Share

April 17, 2023

Definitely recommended for all stores. It is easily customizable, most settings can be changed, even minor things, it gives options to connect your own social media such as facebook, insta, whatsapp, if the customers are more comfortable texting there, and to top it all it is free! Too good!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Absolutely!😉 It's fantastic to know that you're enjoying BestChat and finding it highly customizable. Thank you for recommending BestChat to others, and if you ever need further assistance, we're here to help!

5 / 5 Share

April 13, 2023

Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.

Using app

About 8 hours

Total reviews

2

Average rating

4.5

Developer Reply

We're delighted you're finding BestChat useful! Thank you for your kind words about our customer service – we're here to make sure you have the best experience possible!

5 / 5 Share

April 12, 2023

软件和好用,售后服务也很好。会有客服不定时联系,问一下使用体验。手机下载了app软件,客人有咨询时,能第一时间收到通知。并且app软件上还能实时看到访客的登陆情况,非常的方便。有问题联系客服,也可以马上得到答复,之后还会继续使用,谢谢。

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

感谢您的肯定!💖 很高兴听到您对我们的软件和售后服务都感到满意。我们的客服团队一直在努力确保您的使用体验顺畅。如果您有任何问题或需求,请随时联系我们。祝您使用愉快!

4 / 5 Share

April 11, 2023

I often use various chat software to interact and communicate with potential customers.this app has some good features and functions. Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers. In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use. In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.

Store

lujunfa

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience and for considering our app!🙌 We're grateful for your feedback and happy to know that you've found value in our software. If you have any questions or need assistance, don't hesitate to reach out.

5 / 5 Share

April 11, 2023

Fast App Easy to use Perfect I like the App and I recommend for all business owners to use this App

Using app

About 22 hours

Total reviews

5

Average rating

4.2

Developer Reply

Glad you're enjoying the app, shopiqat! Thanks for the recommendation! If you need any assistance, feel free to reach out.😊😊😊

5 / 5 Share

April 3, 2023

产品设计的很全面,该有的功能都有,并且界面UI做的也很好,设置起来很简单,推荐给大家使用。现在还是免费的,希望后续可以推出一些多的AI回复的功能,方便使用。总之还是市面上一款比较好的产品,强烈推荐吧!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.

5 / 5 Share

March 30, 2023

The app was not only incredibly user-friendly, but it was also packed with amazing features that made my interaction with it smooth and enjoyable. But what really stood out to me was the exceptional customer service provided by Kyrie, one of the representatives for the app. Kyrie was not only incredibly helpful and knowledgeable, but also had a great sense of humor that made our interactions all the more enjoyable. Went above and beyond to ensure that I had a positive experience and patiently answered all of my questions. Overall, I would highly recommend this app to anyone.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.

5 / 5 Share

March 30, 2023

The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.