All reviews

Rating Breakdown

  • 5
    87% (76 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (87)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2018

This is an app that is simple to navigate, but can handle very complex shipping needs. Support is incredible. I have a number of products in my store that have a complex set of shipping rules associated with them (freight flat rates, price breaks for bigger orders, excluding certain items, etc), and the support team was able to get the right configuration in place in order to make everything work together. Support is friendly and fast. I highly recommend this app and the Atomyard team if you have any shipping rules you need to implement.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2018

Just love this app! So easy to use and setup and the amazing customer service is like the icing on the cake! Highly recommend it!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2018

Works great, awesome customer service!

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2018

amazing customer service! worked with me to create my very complex shipping restrictions for different items and was very patient and diligent and making sure it worked for all scenarios. definitely recommend for companies who have shipping restrictions on certain products and special shipping rates for certain items/ locations. Thanks better shipping! Peter was the best!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2018

Really good app! So happy! It's so simple to use!

Using app

8 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 21, 2017

This app does exactly what I needed. Really awesome customer support as well. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

I have been using Better Shipping on my first Shopify store for a while, and I love the per product shipping. I recently opened a second store on Shopify, and I have 2 products that can only be shipped within the USA. Everything else in my store can be shipped worldwide. I had to find a way to restrict delivery areas for those 2 products and also use per product shipping. I couldn’t figure out how to do this, so I sent an email to support at Better Shipping. Within about an hour, I received an email from Peter at Better Shipping. He explained that what I wanted to do wasn’t possible with the current version of the app, but they are just about to release an update for the app that would allow me to do what I need to do. Then he offered to give me early access to Better Shipping 2.0. I took Peter up on his offer and he sent me VERY detailed instructions on how to set up the different shipping zones and per product shipping. He even guided me through going into my Shopify theme and creating a custom message for customers who live outside of the USA and try to purchase the 2 items that can only be shipped within the USA. Thank you so much to Peter for the exceptional service you provided! I would not have been able to do what I needed to do without access to Better Shipping 2.0, and I would not have figured out how to set everything up, for my unique situation, without your excellent guidance. If you haven’t seen Better Shipping 2.0 yet, it is awesome! Now you can combine shipping zones and per product shipping. You can also set rates for multiples from the same collection/product line. For example if you want to charge $5 to ship the first product, and $2 for the second product, in the same group (collection, variations, however you want to group them) you can do that, and you can even set different group rates for different shipping zones. Better Shipping 2.0 does everything I want it to. It has solved ALL of my problems with setting shipping rates. Yay Better Shipping 2.0! I couldn’t be happier!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

This app does what it says. The best part is the Atom Yard support team who helped me to customize the configuration. I use it together with their other app Local Delivery.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2017

Been using this app for years and it has been great. Ran into some issues with the new way I wanted to ship and they were quick and eager to help! Now I have all my shipping rates and discounts setup perfectly! Thanks so much Peter! www.calgaryplants.com

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2017

Brilliant app that did everything we need. www.dizzykitten.co.uk

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2016

Does what it says and is stable on the front end. We ship large heavy items, so standard Shopify real-time carrier shipping didn't work for us. This did the trick as we can add shipping amounts per item.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 13, 2016

Easy app to get started with shipping rates. complex rule building available. www.bvsydney.com

Using app

23 days

Total reviews

20

Average rating

4.8

5 / 5 Share

June 29, 2015

The app is really good. It solves a lot of headaches if you have varying shipping prices in your shop. Support is also very helpful and answers questions quickly.

Using app

About 1 month

Total reviews

5

Average rating

3.8

5 / 5 Share

May 1, 2015

Excellent support thank you. App works great.

Store

ModShop

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2014

It was very simple to install and we were up and running in about 30 minutes. The only bag thing is we are upset we didn't find it sooner! Fantastic App!

Using app

About 2 hours

Total reviews

1

Average rating

5.0