BetterDocs FAQ Knowledge Base
Create FAQ & Store Documentation With BetterDocs
Rating
4.9
feedback
29
chart
#2,985
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
14%
-
Less than a month
31%
-
Less than a year
34%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent features, design, and customer support. Many users find the app easy to use, flexible, and essential for their businesses. The support team is highlighted as responsive, efficient, and helpful in resolving any issues or providing guidance. Users appreciate the seamless knowledge base creation and the insights provided by the app's dashboard. However, there are a few mentions of bugs and some suggestions for improvements, such as adding more customization options and potentially offering a lower-priced tier without certain features. Overall, BetterDocs is highly recommended for those looking to build a comprehensive help center for their Shopify store.
Highlights
Review RSS Feed
All reviews
July 23, 2025
Very good tool! Helped my organise all my knowledge base docs in one place, would recommened!!
July 17, 2025
Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem
July 1, 2025
Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.
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