BetterDocs FAQ Knowledge Base
Create FAQ & Store Documentation With BetterDocs
Rating
5.0
feedback
20
chart
#1,773
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
15%
-
Less than a month
25%
-
Less than a year
40%
-
More than a year
5%
Reviews Summary
The reviews for the BetterDocs Shopify app are overwhelmingly positive, with users praising the excellent support provided by the team members such as Patricia, Michelle, Santos, Nicole, Amit, and others. Customers appreciate the quick and efficient resolution of issues, as well as the step-by-step guidance offered. The app itself is highly regarded for its functionality in creating a comprehensive knowledge base for Shopify stores, enhancing customer support significantly. Users also highlight the ease of implementation and the valuable insights provided by the dashboard. Overall, BetterDocs is described as a useful and helpful app with great support and knowledgeable team members.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 1, 2024
I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.
Oct. 30, 2024
BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell. I love the dashboard giving me insights on what's hot.
Oct. 17, 2024
I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!
Sept. 4, 2024
Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!
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