BetterDocs FAQ Knowledge Base
Create FAQ & Store Documentation With BetterDocs
Rating
4.8
feedback
35
chart
#2,292
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
20%
-
Less than a month
37%
-
Less than a year
29%
-
More than a year
6%
Reviews Summary
The reviews for the BetterDocs Shopify App are overwhelmingly positive, with users praising the app for its helpful features, responsive customer support, and ease of use. Many users highlighted the quick response times and effectiveness of the support team in resolving issues. The app was commended for its ability to organize knowledge base documents efficiently and provide a self-serve support portal for customers. However, there were a few mentions of limitations in customization options and some users felt that the app could be more user-friendly in terms of editing and reordering documents within categories. Overall, BetterDocs is highly recommended for those looking to create a comprehensive help center for their Shopify store.
Highlights
Review RSS Feed
All reviews
Nov. 5, 2025
Loren was quick, professional, and incredibly helpful. Great communication and support — Thank you!
Aug. 28, 2025
“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.
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