BetterDocs FAQ Knowledge Base for Shopify

BetterDocs FAQ Knowledge Base

Create FAQ & Store Documentation With BetterDocs

Rating

5.0

feedback

26

Reviews

chart

#2,936

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    31%
  • Less than a year
    38%
  • More than a year
    4%

Reviews Summary

The reviews for the BetterDocs Shopify App are overwhelmingly positive, with users praising its ease of use, helpful features, and responsive customer support. Many users highlighted the efficiency of the support team, with specific mentions of team members like Amit, Nicole, and Kathryn who provided exceptional assistance. The app is described as essential for businesses, offering deep knowledge on products and insights through its dashboard. Users also appreciated the guidance provided by the support team in setting up the app and resolving any issues. However, some users mentioned encountering bugs and issues that they hoped would be improved in future updates.

Highlights

Ease of use, helpful features, responsive customer support
Efficient and knowledgeable support team
Essential for businesses, deep product knowledge, insights
Guidance in setting up the app, resolving issues
Bugs and issues that need improvement

Rating Breakdown

  • 5
    100% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2025

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Good app with good support.

Store

Zirrus

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Thank you so much, it has been a pleasure to show me how I could generate documents. It is really, helpful for my shop. I appreciate this.

Using app

5 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

I am very thankful to mr. Ashik to help me to go trough this process of documentation, now I feel ready to proceed alone in the process, thanks to Mr. Ashik and his kind assistance

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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