BetterDocs FAQ Knowledge Base for Shopify

BetterDocs FAQ Knowledge Base

Build FAQ & Documentation with AI & boost customer support

Rating

4.8

feedback

41

Reviews

chart

#2,283

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    20%
  • Less than a month
    37%
  • Less than a year
    32%
  • More than a year
    5%

Reviews Summary

The reviews for the BetterDocs Shopify App are overwhelmingly positive, with users praising the helpful and responsive customer support provided by the team. Many users found the app easy to use, with useful features that saved them time in organizing their knowledge base documents. The support team was highlighted for their quick responses and efficient issue resolution, making the overall experience with the app highly satisfactory. However, there were a few mentions of limitations in customization options and some bugs that users encountered. Despite these minor drawbacks, the majority of users highly recommend BetterDocs for creating a comprehensive help center on Shopify.

Highlights

Positive customer support and quick issue resolution
Ease of use and time-saving features
Limitations in customization options
Minor bugs and issues
High recommendation from users

Rating Breakdown

  • 5
    95% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (39)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 5, 2026

BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

I had a call with Invinzor to get familiar with the app. He was very helpful, I now have a path to get started with Better Docs. Looks like it will be a good app for what we need.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Wonderful app, gives an ontime response to request and resolve issues quickly. I am very satisfied with the results from using this app. Recommend for personal and professional use.

Store

My Store

Using app

About 2 months

5 / 5 Share

Dec. 23, 2025

very helpful customer support. I do like how the entire help center is within the pages with the main website.

Store

Anderic

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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