All reviews

Rating Breakdown

  • 5
    96% (1,079 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,053)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2026

Very helpful support team

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

Quick response and great output

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2026

On day three of using the app. Still getting accustomed to it, but the customer support has been great so far. We needed a couple of unique custom reports right away and the BR team created them for us in less than 24 hrs of us contacting them.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2026

Claudia Aubin is exceptional!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Really pleased with the app and the support. They offered to help me with a couple of custom reports and nailed the results on the first try (and did it within 24 hours). Way better than native Shopify reporting.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

This has been such a helpful app already. I had gotten frustrated trying to pull the information I needed from the default Shopify reports. Better Reports helped me get that information so quickly and easily once I downloaded it. Highly recommend.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

LOVE this app. So much more clarity and data using this app. Support is friendly and replies to our requests SO FAST!!! This is a MUST have app for us.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

The best customer service - EVER! Such incredible support, fastest response times and extremely caring and helpful team! 12/10! NO NOTES!

Store

bluboho

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Claudia was fantastic to work with. She helped me generate a custom field quickly and efficiently. I really appreciated her thoroughness!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

The customer service and custom reports are amazing!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Excellent app. Great customer support. Highly recommend

Store

AgeMate

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Always great and quick support! We would be lost without our reports from this app!

Using app

Almost 5 years

Total reviews

8

Average rating

4.3

5 / 5 Share

Feb. 12, 2026

Very useful tool to pull almost every data from multiple stores. Customer service is premium.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

No better reporting app out there, and extremely helpful support. We can't operate without better reports

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

fast response time, eager to please, and exceptional service all around. great support in customization and follow up thanks to the team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

We are very happy with the app as it provides detailed reports that we need to make our company function. Customer service is always willing to help with any concerns we may have.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I have had the best customer service so far. I was surprised at how quickly I would get a response for all of my inquiries.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

We have been searching for this app and it's capabilities for 7 years! To be able to pull such comprehensive and flexible reports is beyond valuable to us as a small business. You have saved us HOURS of work each week! On top of that their customer service (Claudia) is second to none. Fast, responsive, polite! Thank you for all of your hard work!

Using app

3 days

Total reviews

1

Average rating

5.0