Better Reports
Reporting and analytics app for all your Shopify store data
Rating
4.9
feedback
1,153
chart
#251
All reviews
Rating Breakdown
Review RSS Feed
Dec. 18, 2024
Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!
Dec. 11, 2024
i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.
Dec. 10, 2024
Dec. 10, 2024
Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.
Dec. 6, 2024
Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!
Dec. 4, 2024
Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions. As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.
Dec. 4, 2024
Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND
Dec. 4, 2024
So far so good - had a very specific use case and the support was great in setting up the report I needed.
Using app
About 4 hours
Total reviews
3
Average rating
4.7
Nov. 28, 2024
I am impressed with the response time and accuracy on my first few requests.
Nov. 25, 2024
Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.
Nov. 20, 2024
Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.
Nov. 19, 2024
Excellent support team - they have helped me with so many custom reports & always reply quickly!