All reviews

Rating Breakdown

  • 5
    96% (1,060 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,035)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2026

Didn't have a field I needed to pull in a report and Claudia Aubin with their customer service team was so fast to understand what I needed and updated my report for me. Great support and great app!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

The support was great

Store

Layrite

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

easy to use!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Was very helpful in running my business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Incredible tool and customer support! They reply in a very timely manner and are thorough in their approach. They can support complex requests!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Store

Hootz

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Exceptional customer service! Within five minutes of sending a plea for help, Ciara created the perfect solution for me. Very impressed. 100% would recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Better Reports has completely upgraded the way we track our business. Super fast, super flexible, and incredibly useful. The custom reports save us tons of time and give us insights we couldn’t get anywhere else. Fantastic tool — highly recommended!

Store

XIOS

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Better Reports is great! They provide additional reports that we need, and their support team is very responsive. Farnaz has been great to work with! Better Reports is a great addition.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 22, 2025

Helped us custom make the right report we needed! SO HELPFUL - highly recommend

Store

OLSSONS

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

the support staff is extremely helpful and is always willing to help create reports that we are looking for.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

The Better Reports team is great! Any time there is a report we need that Shopify can't create, we can message the Better Reports team and they can help build the report for us. The always get back to us quickly too. Tons of great functionality / report features in the app!

Store

JapanLA

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Better Reports helped us take reports to the next level! We are on the shopify pro plan, which gives us access to extensive reports but we still couldn't get many reports done, so we tried Better Reports and we are so happy we found this app! The team is super responsive and helped us customize the reports to our needs. Highly recommend it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Very helpful support team

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Super helpful for setting up custom reports and quick to respond. Has saved me a lot of admin time!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Better Reports is worth every penny. Not only does the app help you delve deeper into your analytics in a more intuitive way than Shopify, but their customer service is absolutely top notch. They are quick to reply to every inquiry I've had and have created several custom reports for me within minutes!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Very helpful customer service and lots of variety in creating reports.

Using app

7 days

Total reviews

1

Average rating

5.0