All reviews

Rating Breakdown

  • 5
    96% (1,054 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,034)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

the support staff is extremely helpful and is always willing to help create reports that we are looking for.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

The Better Reports team is great! Any time there is a report we need that Shopify can't create, we can message the Better Reports team and they can help build the report for us. The always get back to us quickly too. Tons of great functionality / report features in the app!

Store

JapanLA

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Better Reports helped us take reports to the next level! We are on the shopify pro plan, which gives us access to extensive reports but we still couldn't get many reports done, so we tried Better Reports and we are so happy we found this app! The team is super responsive and helped us customize the reports to our needs. Highly recommend it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Very helpful support team

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Super helpful for setting up custom reports and quick to respond. Has saved me a lot of admin time!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Better Reports is worth every penny. Not only does the app help you delve deeper into your analytics in a more intuitive way than Shopify, but their customer service is absolutely top notch. They are quick to reply to every inquiry I've had and have created several custom reports for me within minutes!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Very helpful customer service and lots of variety in creating reports.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Robust set of reports and they are very responsive if you need help.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Excellent experience with the app. Very comprehensive and the support is exceptional.

Store

Chefon

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

The team at Better Reports is absolutely phenomenal & we use them regularly! Thank you for going above and beyond!!!

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Ciara was very helpful! Love how quickly she was able to help me. Thanks a lot for your amazing attention.

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 19, 2025

I wish there was some kind of a tutorial for getting started.

Using app

4 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 17, 2025

The actual app is a lifesaver, given limitations of Shopify reporting. Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Helpful assistance, can customize a lot of other reports according to the customer's needs. Great in initiatives and very well maintained in communications.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Great app! Helpful reporting and team is very responsive and willing to help with any report I need.

Store

Whim

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports. It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Absolute Game Changer! Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes. Well worth every penny!

Store

COMPLEX

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Using app

Over 3 years

Total reviews

5

Average rating

5.0