All reviews

Rating Breakdown

  • 5
    96% (1,089 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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1 / 5 Share

Nov. 5, 2023

WASTE OF TIME. THIS APP IS NOT ACCURATE. EVERY MONTH, THIS APP HAS BEEN $20K TO $30K OFF ON REPORTS.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 3, 2023

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Using app

About 22 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2023

Brilliant and easy to use app which has all of the reporting functions we need for our business in an easy to use format. The customer service is gold standard! Can't rate the team high enough : ) Totally recommend. Thank you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

The ability to ask for customized reports has been extremely useful to us. Their response is very fast.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I use this app daily, best app out there & best customer service for analyzing your data! Highly recommend to anyone with a Shopify store!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Claudia, once again, created a custom report that we needed because Shopify didn't offer the capability! Thank you!

Store

Plum

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Keanna was extremely helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 10, 2023

Gives me everything I need to make inventory purchase decisions and better understand my customers. Super fast. Use it everyday.

Using app

5 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 6, 2023

Keanna's support is amazing! Great app, and very helpful support representatives :D

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 6, 2023

The help from the Better Reports team has been amazing when I can't work out what to do. I love that you can change the style of report from table to graph etc

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Incredible reporting power gives us unmatched insights into our business! The customer service is so helpful with making customized reports too. Highly recommend!

Using app

2 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Oct. 5, 2023

Shopify could not create or provide the report I needed but BetterReports could and did. Their support was quick to repsond and extremely helpful. I am so glad I found this App to Shopify.

Using app

About 15 hours

Total reviews

3

Average rating

4.7