All reviews

Rating Breakdown

  • 5
    96% (1,047 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,028)
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5 / 5 Share

Dec. 6, 2024

ottima applicazione con ottimo supporto clienti

Store

D'Ordia

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

3 / 5 Share

Dec. 4, 2024

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions. As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 4, 2024

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 4, 2024

Quick service! great reports and very easy to use!

Using app

28 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 4, 2024

So far so good - had a very specific use case and the support was great in setting up the report I needed.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 4, 2024

Better Reports offers incredible support, very responsive team.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I am impressed with the response time and accuracy on my first few requests.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Exceptional reporting app!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Excellent support team - they have helped me with so many custom reports & always reply quickly!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

This is a great app. Not only can you add all the filters you need to run a report, but also you can ask a human being for assistance. Highly recommend this app for Shopify. THANK YOU Claudia

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Extremely helpful customer service with custom reports.

Store

Grazly

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great customer support! Claudia was wonderful in helping me create a report that met my needs. She gave me tips on how to fine tune it and I was able to do that on my own. Great app!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Best Shopify app available. With this app I’m able to create super cool and helpfull reports. Also great thanks to Claudia from support for helping me out customizing the reports.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports. What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2025

Very responsive and knowledgeable.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0